Chito Encarnacion | Page 80

Purchased a Subaru Outback on Black Friday 2011. Our salesman Chito was very knowledgeable and provided us with the information needed to determine why to purchase a Subaru and not the Jeep that we had salesman Chito was very knowledgeable and provided us with the information needed to determine why to purchase a Subaru and not the Jeep that we had originally planned. In addition, Chito came recommended from a friend whom had purchased a Subaru previously from him. Although this Subaru dealership was not the nearest one to my home, I am glad we used them. I would also like to add that Chito made two follow up calls to see how I was enjoying my new vehicle. I traded in a BMW for this car and I must say, even BMW did not follow up like this dealership did. . They provide a lifetime warrranty on the Powertrain of our 2012 Outback-not all dealerships offer this. That being said, all in all this experience was a positive one. If you are shopping for a Subaru, I would recommend visiting Hudson Subaru...ask for Chito. More

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My mother has been looking to buy a SUV since August. My Saturdays up until now consisted of visiting various car dealerships in the tri-state area only to come home empty handed. We came to Hudson Subaru t Saturdays up until now consisted of visiting various car dealerships in the tri-state area only to come home empty handed. We came to Hudson Subaru this past weekend and we were greeted by Chito Encarnacion. He was so pleasant to work with. He comes off genuine and is eager to help. We felt comfortable and we trusted him. As a result, we made a purchase. The process was simple. Chito and Frank Valanzola explained everything we needed to know and we were off within a couple of hours. I must admit, I had a good experience at this place and have nothing negative to say. More

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As soon as we entered the showroom at Hudson Subaru we were greeted by a member of their sales team. When we asked to see Wayne (Hudson's Manager) he came right out and greeted us and asked us what type o were greeted by a member of their sales team. When we asked to see Wayne (Hudson's Manager) he came right out and greeted us and asked us what type of Subaru we were interested in seeing and introduced us to Chito Encarnacion one of Hudson's senior sales persons. I can tell you that Chito was very knowledgeable about the Forester and guided us through the sales process without any hard pitch sales pressure. Once we had decided on the Forester we wanted he was super in getting us introduced to the various functions of the vehicle. I have purchased many vehicles over the years and must say that the purchasing experience at Hudson Subaru was one of the best. Thanks Wayne and Chito! Regards Ed Q. More

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You would not think that this is a car dealership as soon as you enter the door. Everyone has a smile, courteous and friendly. Negotiating with them is fun instead of intimidating. Jeremy and Chito are ve as you enter the door. Everyone has a smile, courteous and friendly. Negotiating with them is fun instead of intimidating. Jeremy and Chito are very knowledgeable about the Subaru cars. They would suggest on what they think you should get depending on your preferences instead of trying to sell what you don't really need. A very nice touch. They won't even ask you how much budget you have or how much you are intending to pay like some other dealership. They are pretty straightforward. To make the story short, we bought a 2012 Black Forester. On the night we pick up our brand new Forester, Chito took all the time even though it was already late to help us get oriented with the car. We left the dealership with a brand new car and a new set of friends. Thanks Jeremy and Chito, it was a pleasure dealing with you both. **coffee is great with the creamer.** More

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Worked with Chito to test drive a couple of used Outbacks and purchased a used 2011 from him. Purchasing a car is always an all day experience and he final price was ok but still felt it could have been a l and purchased a used 2011 from him. Purchasing a car is always an all day experience and he final price was ok but still felt it could have been a little lower. Chito is very good at his job & informative & helpful in many ways. I pretty much knew this was the car I wanted to buy so it did not take much convincing on his part. I did have to bring the car in for service a few days later as the fan belt was off of a groove and was making a loud squeaking sound. I brought it back right away and it was adjusted and all was done quickly and no problems since. So all in all it was a good experience as far as car buying and would return on my next purchase. More

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everyone had a smile, each employee had information ready. they did not need to research.everything was up front did not try to hide anything also their follow up calls were a surprise. thank you Dougl ready. they did not need to research.everything was up front did not try to hide anything also their follow up calls were a surprise. thank you Douglas T.Cox More

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The team at Hudson Subaru was very helpful & welcoming to us when we came in to look at cars. Our intention was to test drive the Subaru Outback 3.6. Chito was very informative & knowledgeable welcoming to us when we came in to look at cars. Our intention was to test drive the Subaru Outback 3.6. Chito was very informative & knowledgeable with regards to the features & options the Outback had to offer. Not only that, but he was very easy to talk to and work with. Towards the end of the test drive, he happened to mention that his wife drove a Tribeca. Which, happened to be the car we noticed as we drove back into the lot. We ended up test driving the Tribeca and unexpectedly realized that that was the car we wanted! Long story short, Chito was very patient with us with regards to negotiating the price. In the end, the price was excellent and we love our car! The experience at the dealer was relatively easy. Frank, despite it being the end of the day on a Friday, spent time explaining the finance paperwork thoroughly. We will definitely refer future car buyers to Hudson Subaru! More

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Excellent overall service! First time purchase at this dealer and everyone I had the pleasure of dealing with was friendly, helpful, and knowledgeable. They answered all my questions about the cars I was dealer and everyone I had the pleasure of dealing with was friendly, helpful, and knowledgeable. They answered all my questions about the cars I was interested in, as well as, all my financing questions when I made my final decision on which car to purchase. A wonderful car buying experience! More

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I am a returning customer and I can honestly say from the moment you enter the business you are treated with courtesy, friendly and professionally. We all know how difficult it can be sometimes making a ca moment you enter the business you are treated with courtesy, friendly and professionally. We all know how difficult it can be sometimes making a car purchase whether new or used. But at this dealership they extend every courtesy and keep the consumer informed. I would definitely recommend this dealership without hesitation, a truly good experience. More

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My bf and I went to this dealership just to window shop and found a car he really liked. Chito was very ambitious and eager to make a sale. He worked with us to come to an agreement on a price and we ended and found a car he really liked. Chito was very ambitious and eager to make a sale. He worked with us to come to an agreement on a price and we ended up leaving with a new car. I would definitely recommend Hudson Subaru to anyone interested in a Subaru. Purchasing a new car can tend to be a tedious and long process, but Chito made it an enjoyable experience. More

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