Chloe R | Page 4

Very good!! Always, friendly, helpful and quick. Pleasure to come here. Had my 65000 mile service completed. Bought some seat protection at the parts counter and Always, friendly, helpful and quick. Pleasure to come here. Had my 65000 mile service completed. Bought some seat protection at the parts counter and ate at the snack bar. More

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I love toyota this dealership always has the friendly staff know they job, straight forward when having to have extra service completed. Please keep up the good wo this dealership always has the friendly staff know they job, straight forward when having to have extra service completed. Please keep up the good work. More

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4 wheel alignment The only disappointment was I received no record of how far out of alignment each wheel was before and after alignment. This should be remedied. The only disappointment was I received no record of how far out of alignment each wheel was before and after alignment. This should be remedied. More

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Routine Maintenance First maintenance check for my 4-Runner. Everything checked out fine and there were no problems associated with this vehicle. The checkup as fast and First maintenance check for my 4-Runner. Everything checked out fine and there were no problems associated with this vehicle. The checkup as fast and appropriate More

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Repeat Customer; Same Excellence I decided to trade in my Tacoma, which I had purchased at Toyota Knoxville in 2014, because I no longer needed a pickup truck. (It had given me 31,000 I decided to trade in my Tacoma, which I had purchased at Toyota Knoxville in 2014, because I no longer needed a pickup truck. (It had given me 31,000 miles of exceptional service.) I got a fair price for the trade-in there, and I ended up purchasing a new Toyota RAV4. The courteous salesclerk had known all about the various RAV4 models, explained the differences to me, showed me around the new vehicle inventory, and took me on a test drive. Afterwards, I offered to pay a fair price for a new, 2018 model, and Toyota Knoxville accepted the deal. She and others in new vehicle sales located the exact RAV4 that I wanted, had it shipped to Toyota Knoxville, and I was quickly the happy owner and driving off the lot. You just can't beat Toyota Knoxville for sales, service, and fairness; and, as a mechanical engineer, I know you can't beat Toyota vehicles for reliability, craftsmanship, and excellence. At least those have always been my experiences after owning Toyotas over the years. And, whenever the Toyota Knoxville Service Department sees my US Air Force license plate, they always thank me for being a military veteran. They are good people. More

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Brake problems Took care of the problem in a timely manner, new brake pads in front and an alignment. Nice waiting lobby. I trust Toyota. Great vehicles, very reli Took care of the problem in a timely manner, new brake pads in front and an alignment. Nice waiting lobby. I trust Toyota. Great vehicles, very reliable. More

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Great & Professional The service representative, Conner, was very courteous, had a professional manner and obviously customer oriented Work was completed as promised and The service representative, Conner, was very courteous, had a professional manner and obviously customer oriented Work was completed as promised and on time. Great dealership More

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Oil Change I was satisfied I like you cover my seat and floor thank you for that.I'm not a long writer my English is not that good. thank you I was satisfied I like you cover my seat and floor thank you for that.I'm not a long writer my English is not that good. thank you More

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Outstanding support and service! Connor was awesome and stayed on top of my car's needs and keep me up to date. Connor was friendly from start to end and always smiling with great ey Connor was awesome and stayed on top of my car's needs and keep me up to date. Connor was friendly from start to end and always smiling with great eye contact. The team at this service department is always on their game when it comes to customer support. More

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Customer Service the level of excellence never ceases to amaze me! On this visit, Conner Reis was my service rep. He demonstrated a high level of professionalism, fr the level of excellence never ceases to amaze me! On this visit, Conner Reis was my service rep. He demonstrated a high level of professionalism, friendliness and knowledge of what needed to be done. What i like most about this dealership is that aside for the reasons already stated, the service reps recommended what services are needed and then let the customer decide. I have 2006 Corolla so until I can afford a new one, i want to keep mine in good running order. But you can bet that when i am ready for a new car, i will definitely be at Toyota Knoxville! Thank you Connor and thank you Toyota Knoxville.. you guys rock!!! 😎 More

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