Chloe R

The service dept here is highly motivated to provide personalized service & communication via voice or text with “yr own” service manager. They also have the best waiting room in town. personalized service & communication via voice or text with “yr own” service manager. They also have the best waiting room in town. More

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Service it terrible. It took over 2 hours for an oil change and tire rotation. Even had an appointment. change and tire rotation. Even had an appointment. More

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Amazing!!! Michael Haun goes above and beyond for the customers and is super knowledgeable. When I had a minor issue with my advisor he handled my issue immediately! He found a solution and used that as customers and is super knowledgeable. When I had a minor issue with my advisor he handled my issue immediately! He found a solution and used that as a teaching lesson for his advisor. I am a lifetime Toyota KNOXVILLE customer. Thank you!! More

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Service The maintenance area is organized which makes me feel that it is we’ll managed. The waiting area is clean, comfortable and provides refreshments and The maintenance area is organized which makes me feel that it is we’ll managed. The waiting area is clean, comfortable and provides refreshments and meals. More

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Was quick and painless have complete trust in the service ar This dealer has always been terrific understanding and qualified to service my vehicle I would not go anywhere else for purchasing a new Toyota and fo This dealer has always been terrific understanding and qualified to service my vehicle I would not go anywhere else for purchasing a new Toyota and for servicing mine I feel like I am in great hands and have mentioned my thoughts to friends potential buyers. More

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Made the Purchase Easy. This location has 45 plus employees working her and that allows you to receive the attententiveness that you are served with when coming as a customer This location has 45 plus employees working her and that allows you to receive the attententiveness that you are served with when coming as a customer at this dealership. From the Maint shop to Sales to cashier and the gift parts shop to the employees that run the snack shop in the waiting room. They have you covered. More

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Tacoma service Excellent service on my truck. Blower fan replaced no charge due to unit listed on Toyota service bulletin. Also had lift kit installed and front en Excellent service on my truck. Blower fan replaced no charge due to unit listed on Toyota service bulletin. Also had lift kit installed and front end alignment More

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Timely and Efficient I was processed in a timely and efficient manner by a friendly Connor Reis. The car was delivered to me with proper maintenance and a clean exterior. I was processed in a timely and efficient manner by a friendly Connor Reis. The car was delivered to me with proper maintenance and a clean exterior. More

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Service Dept. I have my Toyota serviced every 5,000 miles and have not had any problems. I just had the 85,000 mile service in an very efficient and timely manner. I have my Toyota serviced every 5,000 miles and have not had any problems. I just had the 85,000 mile service in an very efficient and timely manner. Conner, my service rep this visit did an exceptional job. More

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Very good care. They took very good care of me. It was a good experience, even though they weren’t trying to sell me anything. I like the new check-in stations. They They took very good care of me. It was a good experience, even though they weren’t trying to sell me anything. I like the new check-in stations. They are very comfortable and make it easier to communicate. Connor made sure that I knew when my car was ready. I appreciate that very much. More

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