Chong Lee | Page 14

MJ Rizvi you’re very friendly and doing a awesome job, Sam Chu thank u men you’re so far the best. Thank you guys Sam Chu thank u men you’re so far the best. Thank you guys More

by Seanjohn01985 Verified Customer Verified Customer

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I would recommend sale lady Chong Lee to my friend and family. She is very nice and helpful. Everything was great at West Side Lexus. family. She is very nice and helpful. Everything was great at West Side Lexus. More

by PHUONGTRANG4545 Verified Customer Verified Customer

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Fantastic experience from start to finish. From the Fantastic experience from start to finish. From the moment I walked in the door, until the time I left that day, everyone was super friendly and hel Fantastic experience from start to finish. From the moment I walked in the door, until the time I left that day, everyone was super friendly and helpful. There was no added pressure for me to make a decision, but that decision was made easier when they offered a good price for my trade in and a great price for the vehicle I wanted to purchase. Even the financing experience could not have gone smoother or easier. They have earned my business in the future and I would definitely recommend them to anyone looking for their next vehicle. More

by williamw1 Verified Customer Verified Customer

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This is my third Lexus new vehicle purchase from Westside Lexus in about 2 years. My new vehicle purchase started in service this time with several unforeseen and unfortunate events that took place on m Lexus in about 2 years. My new vehicle purchase started in service this time with several unforeseen and unfortunate events that took place on my first service visit. Mr. Nemoto (Service Advisor) is always professional and pleasant to deal with and prepared everything in detail for my service visit. My service visit did not go as planned and at the beginning I was very disappointed. Jeremy Reardon (Shop Foreman) was courteous to deal with and sympathetic to my concerns and did his best to correct the issue. Not to go into details but to reiterate my last new car purchase review....Mr. Michael Lorch (Service Manager) always follows through with promises and does a very thorough investigation concerning customer claims. He turned my lemon service visit into a delicious lemonade! Westside Lexus service is excellent! I was able to again meet with Ms. Chong Lee (Sales consultant) who is quite knowledgeable about the new and pre-owned vehicles and treats me like family. Mr. Ty Stanberry (Pre-Owned Sales Director) always has a smile on his face and is extremely nice to deal with. Always a pleasure! I also was able to spend time with Mr. James Breaux (General Sales Manager) who I have the highest admiration for his management skills, patience in dealing with the difficult/particular customers like me and just being a very nice but professional person. Mr. Nam Pham (Financial Advisor) sold me my first Lexus along with Ms. Lee. He took time out of his busy schedule to talk with me and drive in my new vehicle, made me laugh as usual and then took my money ( to pay for my new Vehicle). Mr. Travis Buck (Technology Specialist) knows his new Lexus vehicles! He went over all the new features on my new Lexus and set up my phone application so I can monitor everything on my new Lexus. My experience with Westside Lexus and personnel is top notch. I highly recommend any new vehicle customer, pre owned vehicle customer or Service customer to save money and time go directly to Westside Lexus. They are the best! More

by vtec32 Verified Customer Verified Customer

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The best car buying experience I have ever had. I have been buying cars for over 35 years. I would highly recommend this dealership. Thank you. been buying cars for over 35 years. I would highly recommend this dealership. Thank you. More

by swilliams Verified Customer Verified Customer

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I love my used vehicle and although it was wholesale only with no warranty, we still had some unforeseen issues to be resolved. Westside did the right thing and I thank them and especially our sales person, with no warranty, we still had some unforeseen issues to be resolved. Westside did the right thing and I thank them and especially our sales person, Chong, who was friendly, responsive, and knowledgeable. I felt a little intimidated by her superiors, but Chong made it work. Don’t let her language fool you. She gets it done. More

by david_ginger_petter Verified Customer Verified Customer

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This is my second Lexus I have purchased from Mrs. Chong Lee. She is always helpful and gets the job done. Easy when it comes to buying a vehicle. Not all the hassle. I will always be back to see her. Lee. She is always helpful and gets the job done. Easy when it comes to buying a vehicle. Not all the hassle. I will always be back to see her. More

by wallacetrew Verified Customer Verified Customer

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Everyone was very nice & courteous & so very clean...The sales rep & finance team were very professional & knowledgeable... I would invite my friends to visit the dealership. Love my vehicle.... sales rep & finance team were very professional & knowledgeable... I would invite my friends to visit the dealership. Love my vehicle.... More

by sylviadgarza Verified Customer Verified Customer

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Chong Lee was incredible. The best service we have ever had shopping for a vehicle. All of Lexus warranties are amazing. Best experience ever car shopping. had shopping for a vehicle. All of Lexus warranties are amazing. Best experience ever car shopping. More

by svictoriaw Verified Customer Verified Customer

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I love this place, the stuff are very professional and attention to details and very patient to answer all my questions and concerns! Would definitely recommend to friends and family! attention to details and very patient to answer all my questions and concerns! Would definitely recommend to friends and family! More

by JWITTMAN Verified Customer Verified Customer

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