The sales person provided a great hospitality mind and
kindness service on this car purchase.
kindness service on this car purchase.
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by info@j-auto-solutions.com
Verified Customer
Verified Customer
Apr 16, 2024 -
Westside Lexus responded
This is the kind of feedback we work hard for at Westside Lexus! Thank you for the 5-star review!
Hai Do and Chong Lee are great sellers, great service.
Thanks for all!
Great great great great great!!!!
Thanks for all!
Great great great great great!!!!
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by dung_cevico
Verified Customer
Verified Customer
Other Employees Tagged:
Hai Do
Mar 22, 2024 -
Westside Lexus responded
We're delighted to know that you had a great experience with our team at Westside Lexus! Your kind words about Hai Do and Chong Lee are much appreciated. Thanks for the review, enjoy your new ride!
The Salesman was very kind and knowledgeable about the
product and explained all the figures for the automotive.
product and explained all the figures for the automotive.
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by TAEJEONG
Verified Customer
Verified Customer
Other Employees Tagged:
Davis Champion
Mar 18, 2024 -
Westside Lexus responded
We're glad to know you had a positive experience with our sales team at Westside Lexus. We always aim to provide the best knowledge and service possible. Thanks for your review!
Ms. Lee treated us with the upmost respect. She listened
to what we wanted in a vehicle and was extremely professional. She has been the best saleswoman we have ever had. My husband and I are so pleased wi
to what we wanted in a vehicle and was extremely professional. She has been the best saleswoman we have ever had. My husband and I are so pleased with the purchase we made
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by map2nat
Verified Customer
Verified Customer
Mar 18, 2024 -
Westside Lexus responded
We're so pleased to know that Ms. Lee provided you with the top-notch service we aim for at Westside Lexus! Your satisfaction is our priority, and it's great to see this reflected in your recent purchase experience. Thanks for sharing!
Working with Ms.
Lee was an exceptional experience. She made the car purchasing process incredibly smooth and stress-free.
Lee was an exceptional experience. She made the car purchasing process incredibly smooth and stress-free.
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by Ahmed
Mar 15, 2024 -
Westside Lexus responded
Ahmed, we're delighted to know that Chong made your car purchasing experience smooth and stress-free at Westside Lexus! Thanks for sharing this with us!
Were helpful with questions.
Chong is very helpful and knowledgeable. The service department has also good.
Chong is very helpful and knowledgeable. The service department has also good.
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by emby
Verified Customer
Verified Customer
Feb 27, 2024 -
Westside Lexus responded
Emby, we're glad to know that Chong and our service department at Westside Lexus were able to assist you effectively. Thanks for your positive feedback!
I had the pleasure of working with Chong Lee during my
recent car buying experience, and I cannot praise her professionalism and expertise enough. From the moment I stepped onto the lot, Chong's approach
recent car buying experience, and I cannot praise her professionalism and expertise enough. From the moment I stepped onto the lot, Chong's approach was refreshing and customer-centric.
One of the aspects that immediately stood out was Chong's willingness to let me conduct a pre-inspection at my own pace. This level of trust not only showcased her confidence in the quality of the vehicles she sells but also demonstrated her commitment to transparency. Unlike some other dealerships where the pressure is on from the get-go, Chong allowed me the time and space to make an informed decision.
Furthermore, Chong's knowledge of the vehicles she sells is commendable. She was able to answer all of my questions with clarity and depth, instilling confidence in me as a buyer. Additionally, her approach to the test drive was incredibly respectful. Unlike other salespeople who tend to hover and scrutinize every move, Chong allowed me the freedom to test drive without feeling pressured or watched. This level of trust and respect for the customer's autonomy is truly rare in the automotive industry.
The negotiation process with Chong was a breeze. She was fair, transparent, and made every effort to ensure that both parties walked away satisfied. Her ability to make the negotiation process straightforward and stress-free speaks volumes about her professionalism and dedication to customer satisfaction.
Overall, my experience with Chong Lee was exceptional. Her integrity, knowledge, and customer-centric approach set her apart in the industry. If you're in the market for a new vehicle and want a seamless, transparent, and enjoyable car buying experience, I highly recommend seeking out Chong Lee. She's truly a gem in the world of automotive sales.
Thank you, Chong, for your outstanding service!
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by Dwilliams108
Feb 14, 2024 -
Westside Lexus responded
We're delighted to know that Chong provided you with such a positive and transparent car-buying experience at Westside Lexus. We appreciate your detailed feedback and recommendation! Enjoy your new ride and thanks again!
Chong answered all of our questions.
Her experience in the industry was very helpful. She was able to tell us about the pros and cons of the things that we were unsure of.
Her experience in the industry was very helpful. She was able to tell us about the pros and cons of the things that we were unsure of.
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by lauren_orsak
Verified Customer
Verified Customer
Jan 26, 2024 -
Westside Lexus responded
Lauren, it's great to know that Chong was able to provide you with the detailed information you needed at Westside Lexus. We appreciate your feedback and are here if there's anything else we can assist with!
Big inventory, friendly staff, organized.
I found the certified preowned car that I was looking for.
I found the certified preowned car that I was looking for.
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by straubies
Verified Customer
Verified Customer
Jan 22, 2024 -
Westside Lexus responded
Thank you for the review! We appreciate the kind feedback and are wishing you safe travels in your new vehicle! - The Westside Lexus team
Chong Lee was great!
Staff did awesome and was courteous thru the process, will definitely come back again.
Staff did awesome and was courteous thru the process, will definitely come back again.
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by merced.herrera
Verified Customer
Verified Customer
Jan 17, 2024 -
Westside Lexus responded
Merced, it's great to know that Chong and our team at Westside Lexus provided you with a top-notch experience. We look forward to seeing you again in the future!