Chong Lee | Page 17

Smooth I truly enjoyed my experience with Westside Lexus. I knew what I wanted when I arrived there and what I wanted to pay for it. The sales person that as I truly enjoyed my experience with Westside Lexus. I knew what I wanted when I arrived there and what I wanted to pay for it. The sales person that assisted me was Chong Lee and the Finance person was Ben Stephens. More

by ohdime Verified Customer Verified Customer

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Satisfied Westside Lexus dealership is very comfortable and every persons are kind enough. My dealer, Chong Lee, cared the customer’s needs first and foremost. Westside Lexus dealership is very comfortable and every persons are kind enough. My dealer, Chong Lee, cared the customer’s needs first and foremost. She tried to find the best model for the car I was looking for, and suggested the decent alternative. More

by zcarus Verified Customer Verified Customer

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New car Miss Le was very knowledgeable of our needs and found what we were looking for. She was kind and a pleasure to work with. I would recommend her . Miss Le was very knowledgeable of our needs and found what we were looking for. She was kind and a pleasure to work with. I would recommend her . More

by CINDYGAYLE Verified Customer Verified Customer

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Bought a car I had a great sales woman- Chong! She was knowledgeable, friendly, efficient and thorough. There was what I thought was a scratch on one wheel that I had a great sales woman- Chong! She was knowledgeable, friendly, efficient and thorough. There was what I thought was a scratch on one wheel that I noticed when I was looking at the car. There was a fleck on it when I came to pick up the car and Cheong brought out a cloth and cleaner and got that tiny amount off. She obviously had checked out the car before I came to pick up the car. She is very detail oriented. Thank you Cheong. More

by lkhazzoum Verified Customer Verified Customer

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Came to look but service captured my attention and decision Bought a great GLX 460. Never owned a Lexus but as I approached the lot found a very enthusiastic, friendly and task-oriented sales consultant named C Bought a great GLX 460. Never owned a Lexus but as I approached the lot found a very enthusiastic, friendly and task-oriented sales consultant named Chong lee. She quickly got to business showing lots of options, clear mileage and price info and she was upfront about negotiations which she managed professionally. Very patiently showed me several vehicles, drove with me ( highway and neighborhoods) and while committed she did not put too much pressure. This location is so well built, offices are amazing and both dealership and specialty car-service areas are so organized and luxurious you have to bite. More

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Great Experience I used to go to another Lexus dealership but my business partner recommended Ms. Lee and Westside Lexus. She got me the exact car I wanted at a great I used to go to another Lexus dealership but my business partner recommended Ms. Lee and Westside Lexus. She got me the exact car I wanted at a great price and I would HIGHLY recommend using her to anyone else. Great work guys! #Lexus4life More

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Chong Lee is the best! We have bought 4 cars from Chong Lee and have never had a more professional and experienced person to guide us through the experience. I would recomme We have bought 4 cars from Chong Lee and have never had a more professional and experienced person to guide us through the experience. I would recommend Westside Lexus without hesitation. More

by MBURROWS0 Verified Customer Verified Customer

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Best customer service I felt value customer when I visited a dealer until I drive my new car. It was very pleasant experience. Chong Lee was helping me and very satisfied I felt value customer when I visited a dealer until I drive my new car. It was very pleasant experience. Chong Lee was helping me and very satisfied with her service More

by kkamaneric Verified Customer Verified Customer

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Excellent service Your sales rep, Chong Lee,has sold me 7 vehicles in the past several years and has always exhibited concern for my needs as well as Westside’s. Your Your sales rep, Chong Lee,has sold me 7 vehicles in the past several years and has always exhibited concern for my needs as well as Westside’s. Your financial manager,Kevin,has always guided me on the sale of a new car. The technology support group is without peer in the industry. More

by BHOLBRITTER Verified Customer Verified Customer

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First time Lexus buyer I have been looking for a pre-owned Lexus Gs350 for over a year now. I met Sales Consultant Ms. Chong Lee on my first visit to Westside Lexus. Du I have been looking for a pre-owned Lexus Gs350 for over a year now. I met Sales Consultant Ms. Chong Lee on my first visit to Westside Lexus. Due to previous budget restrictions and being a very particular customer I was never able to complete a purchase for a Lexus. Ms. Lee stuck with me through several vehicles that I was previously interested in but did not purchase. I recently started looking at a 2019 Toyota Avalon base model with options which was a very nice car. Ms. Lee advised me that I probably would not be happy with the Toyota coming from an Infiniti. I returned to Westside Lexus and met with Ms. Lee once again to look at the 2019 Lexus Es350. I had decided against the Gs350 due to possible discontinuation of this model. After one visit to a competitor Lexus dealership and some negotiations on both sides we came to an agreement for a new Lexus Es350. Thanks to Westside Lexus New car sales Manager/Finance Director Gerald Chomer, New car sales Manager Homer Hsu and Pre-owned Director Mr. Ty Stanberry for the amazing deal they gave me on the new vehicle and my trade-in vehicle. Financial Manager Ms. Judy Patureau was professional and explained all of my options on my vehicle purchase as well as matching the credit card down payment from a competitor Lexus dealership. Ms. Lee was patient and helpful during my whole car buying experience and treated me more like a friend than a customer. Ms. Lee always stated that whether I purchased a Lexus or a different brand she just wanted me to be happy about my purchase. Mr. Ty had the same pleasant and respectful attitude towards me throughout my vehicle purchase and trade-in needs in which I greatly respect him for. Recently I met Mr. Nam Pham who also was very helpful and informative during my new car purchase. (...And made me laugh) I am a completely satisfied Westside Lexus customer! I highly recommend anyone who is in the market for a new Lexus or a pre-owned Lexus/Any Make or Model to purchase from Westside Lexus/Chong Lee/Ty Stanberry/Nam Pham. More

by vtec32 Verified Customer Verified Customer

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