Chong Lee
Chong Lee at Westside Lexus

Chong Lee | Page 16

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
232 Reviews
5.0

232 Reviews

Write a Review

Dealership Experience

24 yrs, 1 mo

Industry Experience

30 yrs, 6 mos

Specialties & Trainings

Master Certified

232 Reviews of Chong Lee

February 11, 2021

Dealership Rating
Employee Rating

The dealership staff were really nice , Danny and Chong lee were really good, funny guys and professional. Finance guy was good also , knowledgeable and funny too More

by osaghae
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Garza , Mike Shafer

Feb 11, 2021

Westside Lexus responded

Thank you for your positive words about our team, your feedback means a lot to us. If there is anything I can do to improve your experience and earn your five stars, please don't hesitate to reach out. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

February 04, 2021

Dealership Rating
Employee Rating

Finance is worst part of your operation, I had to wait 45 minutes to close out transaction!! You guys can do better, use chick fl la’s blueprint! More

by fphonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2021

Westside Lexus responded

I'm sorry that you were kept waiting. We strive to make the car-buying process streamlined and I appreciate this feedback. I hope that you're enjoying your new vehicle, and if there is anything that I can do to assist you, please give me a call. Thank you, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

February 01, 2021

Dealership Rating
Employee Rating

Chong was a huge help. She made the buying process easy and fast. I had an issue with a strong scent on the seatbelt and Ty made it right for me. F&I dept. Mike S - he was tough to work with. Not very frie More

by KAYDLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Stanberry , Mike Shafer

Feb 01, 2021

Westside Lexus responded

Thank you so much for trusting us with this purchase. While I'm very glad that Chong and Ty could assist you, I apologize that you weren't completely satisfied with your finance experience. I will share your feedback with the right people, and if there is anything that I can do to help, please give me a call. Christian Davidson - Lead Financial Services Manager - (281) 558-3030

January 23, 2021

Dealership Rating

I have worked at a dealership in the past, so I’ve seen a lot. I bought my first Lexus from Westside Lexus. This was by far the best experience I’ve ever had at a dealership. Jeff Margolis is the best salesp More

by ldomangue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Margolis

Jan 25, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We are so glad Jeff took such good care of you here at Westside Lexus, and we will be sure to let him know that you appreciate his help. We hope to see you again sometime!

January 13, 2021

Dealership Rating
Employee Rating

Dealing with Chung Lee was an excellent experience, her caring and professional attitude was refreshing. The financial person was a delight to work with. I am extremely happy with my experience at Wests More

by wbrooks
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Jan 13, 2021

Westside Lexus responded

Reviews like this one always make us smile! It's wonderful to hear that Chong and the rest of our team made your buying experience so friendly and rewarding. Thank you for your confidence in Westside Lexus, and congratulations on your new car!

December 27, 2020

Dealership Rating

Very please with the service, nice advisor, car well taking care except receptionist did not notify advisor so I end up wait for over 30 minutes and find advisor by myself. More

by LAN1102
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto, Shannon George

Dec 28, 2020

Westside Lexus responded

Thank you for taking the time to leave us this feedback. It was our pleasure to assist you, and I do apologize for the delay here. I will be sure to share this with my team, and we will work to improve our process going forward. If there is anything more we can do to assist you, please don't hesitate to give me a call. Thank you, Michael Lorch - Service Department Manager - 1 (281) 582-8654

December 20, 2020

Dealership Rating
Employee Rating

Excellent salesperson in Chong Lee. Very pleasant atmosphere and the service was great as well! Highly recommended!!! Got a great deal IMO on a preowned GS and trade in as well!!! More

by tannnguyen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro , Richard Nguyen

Dec 21, 2020

Westside Lexus responded

Thank you for your great feedback about Chong and your recommendation of Westside Lexus! We are honored to receive your business and your five-star review. We hope you are loving your new-to-you Lexus GS!

Dec 21, 2020

tannnguyen1 responded

Definitely love the GS!

December 19, 2020

Dealership Rating
Employee Rating

Chong lee and Mike both both attentive, accommodating, and available when needed. Appreciate their time and efforts to get me what I wanted and working on my time More

by ddinh5013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Gonzales

Dec 22, 2020

Westside Lexus responded

Thank you for taking the time to review Westside Lexus and mention the top-notch service you received from Chong and Mike! We are grateful for your business and are thrilled that you found exactly what you were looking for. Our team wishes you safe travels and happy holidays!

November 28, 2020

Dealership Rating
Employee Rating

Car is great, price is great, sale lady was awesome, paperwork was fast. Overall very friendly, easy, and fast transaction. Will be coming back for another car. Thank you Chong Lee! More

by Phuongtran4545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

Westside Lexus responded

We can't ask for better feedback than this! It's fantastic to hear that Chong made it so easy for you to get into your new vehicle. Thank you for shopping at Westside Lexus - we'll see you next time!

November 28, 2020

Dealership Rating
Employee Rating

Chong Lee is the most amazing person to go to when buying a new Lexus!!! She will go above and beyond your expectations! Thank you so much !!! -Keven More

by Keven5804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

Westside Lexus responded

Keven, thank you for taking the time to leave us a review! Chong is an excellent member of our team at Westside Lexus, and we couldn't be more pleased to hear that she has earned your trust and business. We will be sure to let her know that you appreciate her help, and we hope to see you again sometime!

...
16
...

Dealership Inventory (871 Vehicles)

new 2026 Lexus TX 500h car, priced at $72,162
2026 Lexus TX 500h
new
Silver exterior
Automatic
All-wheel Drive
used 2022 Hyundai Santa Fe car, priced at $27,888
2022 Hyundai Santa Fe
used
Portofino Gray exterior
Unknown
Front-wheel Drive
new 2026 Lexus RX 500h car, priced at $79,408
2026 Lexus RX 500h
new
White exterior
Automatic
All-wheel Drive
new 2026 Lexus RX 350h car, priced at $71,573
2026 Lexus RX 350h
new
Red exterior
Automatic
All-wheel Drive
new 2026 Lexus RX 350 car, priced at $62,778
2026 Lexus RX 350
new
Red exterior
Automatic
Front-wheel Drive
used 2017 GMC Yukon car, priced at $25,888
2017 GMC Yukon
used
Crimson Red Tintcoat exterior
Automatic
Rear-wheel Drive