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Chong Lee
187 Reviews
187 Reviews
Write a ReviewDealership Experience
21 yrs, 11 mos
Industry Experience
28 yrs, 4 mos
Specialties & Trainings
Master Certified
187 Reviews of Chong Lee
Verified Customer
Helpful 
January 15, 2024
January 05, 2024
The experience was great. Jim and Chong treated us with kindness and respect. They were professional and very patience. Jim and Chong treated us with kindness and respect. They were professional and very patience. More
by lnelson1208
Other Employees Tagged: Jim Fikaris, Manuel Gomez
January 05, 2024
The experience was great. Chong and Jim were very kind and professional. They were patient and addressed all of my concerns. Chong and Jim were very kind and professional. They were patient and addressed all of my concerns. More
by lnelson1208
Other Employees Tagged: Jim Fikaris, Manuel Gomez
December 29, 2023
Ms. Chong Lee was the first dealer in my American life. She helped a lot. Although she knew the car I was interested in was in another dealer shop, she kept me updated on the new information. I bought a She helped a lot. Although she knew the car I was interested in was in another dealer shop, she kept me updated on the new information. I bought a new one in Northside Lexus. It couldn't be done without her help. I truly recommend her. More
by qchul82
December 09, 2023
Chong Lee was great - as always - this is my 6th Lexus - 4 or 5 from Westside. I didn’t feel like Westside valued my business as a repeat customer. If not for Chong Lee, I would have bought a car from anoth 4 or 5 from Westside. I didn’t feel like Westside valued my business as a repeat customer. If not for Chong Lee, I would have bought a car from another dealership. Thanks. More
by crawfma1
December 03, 2023
Excellent had a fantastic experience at Westside Lexus! The staff was professional, knowledgeable, and went above and beyond to meet my needs. The process was smooth, and I felt well-informed and supported The staff was professional, knowledgeable, and went above and beyond to meet my needs. The process was smooth, and I felt well-informed and supported throughout. I highly recommend Westside Lexus for anyone in search of a great car buying experience. More
by dmoses8019
Other Employees Tagged: Chong Lee
November 07, 2023
I recently had the pleasure of working with Chong Lee when purchasing a new car, and I can't say enough positive things about the experience. Chong truly exemplifies what a top-notch car salesperson shou when purchasing a new car, and I can't say enough positive things about the experience. Chong truly exemplifies what a top-notch car salesperson should be. From start to finish, she made the entire process smooth and enjoyable. Furthermore, Chong's customer service skills were exceptional. She was always easy to reach, responsive to my calls, and she went the extra mile to make the entire experience as convenient as possible. She even took the time to walk me through the car's technology features and offered to follow up with any additional assistance I might need. More
by l.bates2
October 06, 2023
Chong is the best! She has the best customer service, and goes above and beyond to make sure the car buying experience is not stressful. This is the 2nd vehicle that I She has the best customer service, and goes above and beyond to make sure the car buying experience is not stressful. This is the 2nd vehicle that I have purchased from Westside Lexus, and both times Chong made sure that my experience was great. She walked me through each step of the process to make sure that I ended up with the perfect vehicle that fits my needs! More
by Jenn B
October 01, 2023
Chong's performance was exceptional! Despite Chong being high in demand when we arrived, she efficiently took care of us. Her meticulous attention to detail and top-notch customer servic Despite Chong being high in demand when we arrived, she efficiently took care of us. Her meticulous attention to detail and top-notch customer service significantly influenced our decision to choose this dealership. Chong went the extra mile to ensure we not only obtained the right vehicle but also fully comprehended every aspect of the process. Regrettably, our interactions with other salesmen in the preowned area were less than satisfactory, as they appeared unapproachable and disinterested. Thanks to Chong, we decided to stay and thoroughly enjoyed the entire experience. Undoubtedly, Chong is a valuable asset within the Westside Lexus preowned team. More
by jenmorales10
Other Employees Tagged: Sam Chau
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