Chris Acker
Chris Acker at Liberty Chrysler Dodge Jeep Ram

Chris Acker | Page 6

Product and Delivery Specialist

Liberty Chrysler Dodge Jeep Ram

1000 E Park Ave
Libertyville, IL 60048

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4.9
72 Reviews
4.9

72 Reviews

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72 Reviews of Chris Acker

November 07, 2024

Dealership Rating
Employee Rating

The process was quick and easy. Pretty self explanatory when doing business with the dealership. More

by FAMILYFIRSTCLA
Recommend Dealer
Yes

Other Employees Tagged: Dan Magana , Daijon Davis, Armi Matienzo, Miguel Hernandez

Nov 08, 2024

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We’re glad to hear that your experience with Liberty Chrysler Dodge Jeep Ram was quick and easy. We strive to make the process as seamless as possible for our customers. We look forward to assisting you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

November 03, 2024

Dealership Rating
Employee Rating

They did a fine job. There were no problems with the visit at all. Thanks More

by HANK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

October 24, 2024

Dealership Rating
Employee Rating

Not good they did not do the defroster on my jeep and couldn’t give me a loaner More

by kristinnowak73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2024

Liberty Chrysler Dodge Jeep Ram responded

Kristin, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

Oct 25, 2024

Liberty Chrysler Dodge Jeep Ram responded

Kristin, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

October 23, 2024

Dealership Rating
Employee Rating

Went in a week prior asking if the jeep can be kept inside (it is a classic jeep and garage kept) they said no and that it would be a couple days before they could look at the problem. I opted instead More

by Jenny18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2024

Liberty Chrysler Dodge Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

Oct 25, 2024

Liberty Chrysler Dodge Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

Oct 28, 2024

Jenny18 responded

Mario agreed to refund me half of what I paid. The buyer of the jeep has accepted the jeep with the new scratches. Please process the partial refund. thanks

October 10, 2024

Dealership Rating
Employee Rating

Liberty has always been there for us. Big problems or small ones you can count on them to get it done right the first time and every time. More

by wolffmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Magana , Jim Gray

Oct 10, 2024

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

October 06, 2024

Dealership Rating
Employee Rating

Sales and finance team were amazing. They answered all our questions and encouraged us not to hesitate and reach back if we had any other concerns/questions The entire process went seam More

by M_MAJA67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Gentry, Finance person

Oct 06, 2024

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

October 05, 2024

Dealership Rating
Employee Rating

Service was fast and done very well. They checked out the whole car and sent a video More

by Glenn L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2024

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

October 02, 2024

Dealership Rating
Employee Rating

Steve was helpful and explained everything in detail to me. Facility was clean. Everyone was friendly. More

by trose2984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Magana , Steve

Oct 02, 2024

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 25, 2024

Dealership Rating
Employee Rating

We had a great experience buying our car here. The staff was very friendly and helpful and gave us a great price. More

by LIZPARENT
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armi Matienzo, Christian

Sep 25, 2024

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 18, 2024

Dealership Rating
Employee Rating

Excellent professional timely work and sales done by all the staff at Liberty. We are repeat customers! More

by AUSTRNUL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. Chris and our team appreciate your business and hope to see you again soon!

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