Chris Andrews | Page 12

Great experience at Rothrock Motors. Chris knows his stuff and is Low pressure. This is the 4th vehicle i bought from them over the years. They always take good care of me. stuff and is Low pressure. This is the 4th vehicle i bought from them over the years. They always take good care of me. More

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Chris could answer questions that other dealers couldn’t. He was awesome finding and visiting upfitters that may help fabricate the van into its final use as an Ice Cream Truck. He was awesome finding and visiting upfitters that may help fabricate the van into its final use as an Ice Cream Truck. More

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Chris Andrews was an excellent salesperson. He listened to exactly what we needed and I feel negotiated us a good deal. He answered all our questions and always got back to us in.a friendly and timely mann to exactly what we needed and I feel negotiated us a good deal. He answered all our questions and always got back to us in.a friendly and timely manner. He is truly old school and made us feel like we were as important as the sale. Highly recommend! More

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Great customer service, the people are very nice and the place is very clean and coffee was wonderful. I would like to refer someone to. place is very clean and coffee was wonderful. I would like to refer someone to. More

by isawill2005 Verified Customer Verified Customer

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Best dealership in Lehigh Valley Very fast service, friendly sales people! Amazing service all around! I would definitely recommend this dealership to a friend. Chris Andrews was very Very fast service, friendly sales people! Amazing service all around! I would definitely recommend this dealership to a friend. Chris Andrews was very helpful! He caters to all my commercial and personal car needs. Very patient and polite. I highly recommend his services. More

by OJIEMJA Verified Customer Verified Customer

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Trustworthy Second time buying a car from Rothrock. Chris Andrews was my salesman again. Came in to see what my options were on my trade in, and less then a week Second time buying a car from Rothrock. Chris Andrews was my salesman again. Came in to see what my options were on my trade in, and less then a week later I am in a newer car with an affordable payment rate. Thanks again! Will be back when I'm ready for a truck! More

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No hassle experience As a car buyer I value a no-hassle experience. When I inquired about a car at Rothrock I wasn't bombarded with sales calls, emails, texts, etc like ev As a car buyer I value a no-hassle experience. When I inquired about a car at Rothrock I wasn't bombarded with sales calls, emails, texts, etc like every other dealership. They let me approach the dealer on my terms, which is how every dealer should operate. Respect the customer and stop the bombardment of sales pitches and shady tactics. You'll have customers buying your cars (like I did) instead of driving them away from your dealership. The only thing I wish they would have made more clear is explaining and knowing up front they couldn't ground the lease on my old car. I was under the impression after my first visit it wouldn't be a problem but later found out I had to take my car back to the Toyota dealer because Nissan couldn't pay it off (just a note for Rothrock shoppers if you are ending a lease in a Toyota) But that was just a small hiccup. Otherwise the deal was pretty fast and straight forward. More

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Welcoming, no pressure Chris was a very easy salesman to work with, explaining things that mattered to me and not pressuring me to buy anything additional, but simply explai Chris was a very easy salesman to work with, explaining things that mattered to me and not pressuring me to buy anything additional, but simply explaining the choices available. Gayle, who does the insurance transfer, was also very helpful. I've never been at a dealership that does that for the client, and it is really useful. Finally, the finance person , Mike, was just as pleasant and got me in out of there in much less time than I've experienced before. I very much liked my experience at Rothrock. More

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No Pressure From test driving, to driving off the lot...Very low key, never felt pressured from Chris my salesman. Price and mileage as Quoted on Internet from Mc From test driving, to driving off the lot...Very low key, never felt pressured from Chris my salesman. Price and mileage as Quoted on Internet from Mckayla. Insurance taken care of right away. Just a pleasant experience. More

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Outstanding Experience! I absolutely recommend Rothrock without any hesitation! Everyone was extraordinarily helpful and courteous. I really appreciated Chris’s selling style I absolutely recommend Rothrock without any hesitation! Everyone was extraordinarily helpful and courteous. I really appreciated Chris’s selling style; He was very informative about the features of each car, and was very patient with my decision making process. I really appreciated that he understood what I was looking for, and did not try to sell me something out of my price range or that did not meet my needs. I really appreciated how communicative he was and how hard he worked. Mike was very efficient with the paperwork and super helpful in assisting me while I answered questions for my auto insurance company. Tony was so pleasant, made me feel right at home while I waited for my turn with paperwork, and went out of his way to make sure this car gift is just right for my son. I mentioned to him that I noticed how happy the employees of Rothrock seem, and that it is apparent they enjoy their jobs. Thank you for sharing that pleasantry with your customers. Thank you for the efficiency of the entire process. Thank you for making this a stress-free, enjoyable experience. I’ll definitely be a return customer. Thank you! More

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