Chris Angstadt | Page 7

This was my first time I came to the Chrysler Service Center. I had many questions on how the service contracts worked and the schedule I needed to follow to service my car. Bishoy printed the schedule o Center. I had many questions on how the service contracts worked and the schedule I needed to follow to service my car. Bishoy printed the schedule out and what my contracts covered and didn't cover. He took the time I needed to answer my questions and I left understanding how it all works. I appreciated his time. Thank you Bishoy!!! More

by sewmememories Verified Customer Verified Customer

Report | Print

The Staff at Cape Coral Dodge, Ram, and Jeep worked very hard to take care of all of My automotive needs. hard to take care of all of My automotive needs. More

by Tony Verified Customer Verified Customer

Report | Print

Was not expecting such fast service considering the amount of repairs needed it was a pleasant surprise amount of repairs needed it was a pleasant surprise More

by tymoshukp Verified Customer Verified Customer

Report | Print

Good service, dependable repairs. Price was a bit much for what was done. Thank you Price was a bit much for what was done. Thank you More

by sgordon63 Verified Customer Verified Customer

Report | Print

Svc mgr Michael and the techs fixed my brakes that were going. Michael does an awesome job taking care of my concerns. going. Michael does an awesome job taking care of my concerns. More

by Anna Verified Customer Verified Customer

Report | Print

I love the service at that dealership The service there is excellent everybody so helpful and I trust that Dodge dealership is excellent everybody so helpful and I trust that Dodge dealership More

by DKANT2013 Verified Customer Verified Customer

Report | Print

Freddy is who I dealt with and he was very professional and customer focused. Freddy explained to me in detail what was going on with the repairs on my truck and what to expect for both the repairs and ti and customer focused. Freddy explained to me in detail what was going on with the repairs on my truck and what to expect for both the repairs and time to completion. I also felt he worked hard to keep my costs down as much as possible. No fault of the good people who work at the dealership, but costs for repairs is too high. Everyone I encountered were kind, happy and helpful and seemed to enjoy what they were doing. More

by pappy.schmidt Verified Customer Verified Customer

Report | Print

My vehicle is still broken. I was scammed and lied to. Lies. Scams. Inefficiency. Bad service. I was scammed and lied to. Lies. Scams. Inefficiency. Bad service. More

by luisgerman92arrieta Verified Customer Verified Customer

Report | Print

⭐ 1 Star (If I could give zero, I would. ) This has been the worst experience I’ve ever had with a dealership. From the moment I dropped off my truck, the communication has been absolutely ) This has been the worst experience I’ve ever had with a dealership. From the moment I dropped off my truck, the communication has been absolutely terrible. My service advisor, Bishoy Mikhail, was rude, dismissive, and completely unprofessional — even in front of other customers and employees. When I brought this up, management excused it by saying he was “just having a bad day,” which is completely unacceptable. They also told me they couldn’t replicate the noise I was hearing, yet I was able to show them the exact issue myself right there at the dealership. On top of that, they claimed they rotated my tires, but I caught them in that lie because my front driver-side tire was brand new — installed only two days before my appointment — and it never moved. To make things worse, they spilled oil all over the top of my engine after I specifically told them not to perform an oil change. My truck only had about 6,000 miles on it, and the manufacturer recommends changing the oil at 10,000 miles. Now they’re trying to say I requested it, which is completely false. Since then, I’ve received no updates, no calls, and no clear communication about parts or when the rest of my issues will be fixed. This entire experience has been beyond frustrating, disappointing, and disrespectful. Cape Coral Dodge Jeep Chrysler has shown me what true lack of care and accountability looks like, and I wouldn’t recommend them to anyone. More

by joseph Verified Customer Verified Customer

Report | Print

Bunch of liars . Will straight up lie to you in your face or on the phone. Worst service department I’ve ever had to work with and get my truck serviced at. Will straight up lie to you in your face or on the phone. Worst service department I’ve ever had to work with and get my truck serviced at. More

by angelariequin Verified Customer Verified Customer

Report | Print