Every staff member there was friendly and made the whole
process very comfortable. You don’t get the sleezy used car lot feeling here.
process very comfortable. You don’t get the sleezy used car lot feeling here.
More
by JGUNZ87
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Jesse, Amit Johari, Chelsea Johari, Wei Lin, Alex Maniscalco, Erin McCarthy, Peter Poretta
Oct 09, 2024 -
Taj Auto Mall responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Taj Auto Mall.
CJ was extremely helpful in the purchase of our car.
I certainly recommend him when looking for your next car.
I certainly recommend him when looking for your next car.
More
by SEEDDROPPER4JESUS
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Jesse, Amit Johari, Chelsea Johari, Wei Lin, Alex Maniscalco, Erin McCarthy, Peter Poretta
Oct 09, 2024 -
Taj Auto Mall responded
Thank you for choosing Taj Auto Mall. Your feedback and rating mean a lot to us. We're glad CJ was able to help, and we hope to see you again!
Truely a bad experience here.
Where do I start? Well, the salesman barely wanted to work with me on a price...
Then it took 3 weeks after I signed everything to actually get in
Where do I start? Well, the salesman barely wanted to work with me on a price...
Then it took 3 weeks after I signed everything to actually get in and drive away.
Also, I was told I get a manufacturer 100k mile / until the end of the year warranty, but when the day of vehicle pickup came, that all went out the window and changed to a "30-day dealer warranty"...
There were several odds and end I found wrong with the vehicle once I got it home and REALLY looked it over. Called the dealer about it and they weren't trying to make it right.
And lastly when I went to go to pick up the vehicle, it was supposed to be detailed. Instead, they just quickly washed it to make it somewhat presentable. There was still garbage all inside the vehicle.
Overall, not happy with this place.
More
by JAZZATO90
Verified Customer
Verified Customer
Oct 09, 2024 -
Taj Auto Mall responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Management Team
(610) 759-1600
Wei was very patient with me and helped make sure I was
in the appropriate car for my needs. I highly recommend Wei if you are looking for an honest car salesman who is focusing on putting you in a car th
in the appropriate car for my needs. I highly recommend Wei if you are looking for an honest car salesman who is focusing on putting you in a car that fits your needs.
More
by ALEXANDERNCARINO
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Jesse, Amit Johari, Chelsea Johari, Wei Lin, Alex Maniscalco, Erin McCarthy, Peter Poretta
Sep 15, 2024 -
Taj Auto Mall responded
Alexander, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Everyone is very helpful with the sale of the vehicles.
Very knowledgeable. I would definitely recommend this place
Very knowledgeable. I would definitely recommend this place
More
by Melissa
Other Employees Tagged:
Amit Johari, Chelsea Johari, Erin McCarthy, Peter Poretta
Sep 10, 2024 -
Taj Auto Mall responded
Melissa, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
It all starts with the person that answers the phone.
She is professional, courteous & goes the extra mile. The other members of the staff & the salesman were the same. thank you all for making this a me
She is professional, courteous & goes the extra mile. The other members of the staff & the salesman were the same. thank you all for making this a memorable experience.
More
by GARYSDENOIA
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Jesse, Peter Poretta
Sep 04, 2024 -
Taj Auto Mall responded
We are very happy to have provided you with such a positive experience! We sincerely value your business, Gary, and look forward to your next visit.
Lacking customer service big time.
Car was not detailed.
A very unfriendly place. The sales person lack human interaction.
Car was not detailed.
A very unfriendly place. The sales person lack human interaction.
More
by MILLIE.ABREU
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Jesse, Amit Johari, Chelsea Johari, Wei Lin, Alex Maniscalco, Erin McCarthy, Peter Poretta
Aug 25, 2024 -
Taj Auto Mall responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Amit Johari
General Sales Manager
(610) 759-1600
Good prices and great team!
All was done very fast and friendly!
Definitely would recommend!!!
All was done very fast and friendly!
Definitely would recommend!!!
More
by vitali.sokolov
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Jesse, Wei Lin, Alex Maniscalco
Aug 21, 2024 -
Taj Auto Mall responded
Vitali, Thank you so much for choosing Taj Auto Mall! Please let us know if we can be of any more assistance.
Effortless and an overall great experience!
Excited about and extremely satisfied with my new Nissan Rogue
Excited about and extremely satisfied with my new Nissan Rogue
More
by alphafemale22472
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Jesse, Amit Johari, Chelsea Johari, Erin McCarthy, Peter Poretta
Aug 20, 2024 -
Taj Auto Mall responded
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Taj Auto Mall!
I Had a great experience at Taj and most importantly I
love my car! Everything was super easy and Chris was awesome to work with!
love my car! Everything was super easy and Chris was awesome to work with!
More
by Ana Stebbins
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Poretta
Aug 01, 2024 -
Taj Auto Mall responded
Thank you, Ana, for your business and this review. We're happy to hear Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.