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Chris Barner
114 Reviews
114 Reviews of Chris Barner
Verified Customer
December 08, 2022
Had to make several trips for the same problem under warranty that should’ve taken one trip. Communication is not the best sometimes, which doesn’t make a lot of sense to me since there is email and tex warranty that should’ve taken one trip. Communication is not the best sometimes, which doesn’t make a lot of sense to me since there is email and text and phone now so there’s really no excuse. Safety recalls are not being taken care of as they say they can’t get the parts. That’s probably somewhat true, but it’s very frustrating. A new truck should not have brakes squeal and squall first thing in the morning. And they say they can’t duplicate it. More frustration. More
by James Rich
Other Employees Tagged: Andrew in Service
November 17, 2022
They don't hold up to their word. Took my van in for servicing and to have it fixed it was never fixed. Spent over $1,500 for it to turn around and do the same thing less than a week Took my van in for servicing and to have it fixed it was never fixed. Spent over $1,500 for it to turn around and do the same thing less than a week later. Dealership told me that they would fix it free of charge because the parts that they had just put on was under warranty. Took the van back to have them do it and they tried to charge me another $1,500. Spoke to someone in service got attitude spoke someone and customer service and was told there was nothing I could do about it. Asked for management no one showed. So now I'm stuck with the van and still having issues and I'm out of $1,500. When I initially took my van in they told me it would be a one day fix. They had my van for 5 days. I asked if they had a program car or some car that was rentable and nothing was giving no service or help was giving in that area. I lost out of time of work and now I'm out of money on both ends More
by Gus Green
November 15, 2022
Place is the worst of ford dealership . They are over prices and to much time between appointments They are over prices and to much time between appointments More
by Wtm561
Other Employees Tagged: Jeremy Collins, Kerry Kulp, Josh Eberhardt, Keith Lillard, Richard Jones, Ashley Isley, Kenneth Thompson, Jason Waller, Ed Mendez
November 08, 2022
No one know anything in the service or customer relations department. They don’t answer the phone or call you back. department. They don’t answer the phone or call you back. More
by F150
Other Employees Tagged: Jeremy Collins
October 21, 2022
Everything was done as I expected will come back soon hope everyone is. Doing well hope everyone is. Doing well More
by LSWOODR
Other Employees Tagged: Dustin Bell
October 12, 2022
We had an unusual set of. Circumstances to work through and everyone at Green Ford went above and beyond working together to make it happen so that I could get my pretty 2022 Circumstances to work through and everyone at Green Ford went above and beyond working together to make it happen so that I could get my pretty 2022 Explorer ST. More
by rtreichler
Other Employees Tagged: Keith Lillard , Uriah Rorie
September 20, 2022
Everything was performed as expected need to call when finished look to coming back good finished look to coming back good More
by LSWOODR
Other Employees Tagged: Wiley Bass, CC Cole, Dustin Bell, Catherine Cole, Ashley Isley, Andrew Fingal
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