Chris Brannen | Page 18

Great service. And it was fast. I will go back for service. Waiting room also was nice. And free coffee !!! And it was fast. I will go back for service. Waiting room also was nice. And free coffee !!! More

by dotbhoneycutt2 Verified Customer Verified Customer

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Warranty recall. Somehow 1 glow plug is a known issue but 2 more had failed. Not covered. Makes no sense in that they are the " same " regardless of what cylinder pos Somehow 1 glow plug is a known issue but 2 more had failed. Not covered. Makes no sense in that they are the " same " regardless of what cylinder position. Initially said would be covered. Then told was misinformed. That would be where most companies would stand behind their $ 70k product when stated covered. General Motors reasonably should cover a known fault and common sense would 1 failure is related to others. IE they would be sourced Initially together. Dealership is also part of large network. They also could have made it right. Have been a loyal GM only household for 40yrs. Get it right. Their are other companies that would be glad to earn and keep my families business. Given situation am considering going to small claims court given statements made. More

by JDIPENTO Verified Customer Verified Customer

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Great service Service representative kept me informed Finished in a timely manner It was a great experience overall Finished in a timely manner It was a great experience overall More

by JSHIPTMT Verified Customer Verified Customer

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Service department is the best in the state. Service manager is the best I have ever had. Service manager is the best I have ever had. More

by Jeremy Osborne Verified Customer Verified Customer

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Service center near,clean, technicians are knowledgeable. Gives the service that is requested. Excellent experience. Gives the service that is requested. Excellent experience. More

by robinson7899 Verified Customer Verified Customer

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First, I want to commend Kevin Murphy, the business manager, for his exceptional help. He clearly explained the financial details with an approachable tone and provided a thorough overview of the vario manager, for his exceptional help. He clearly explained the financial details with an approachable tone and provided a thorough overview of the various warranties, which was highly informative. I would readily return to discuss ongoing business with him. As for my sales agent, Logan, he was consistent in getting me into the dealership and worked diligently to finalize several deals. However, after the purchase, there was a noticeable lapse in follow-up, especially regarding coordinating with service to install my wheel locks and to arrange service for a dash issue resulting from my trade-in. This isn’t the first time I’ve experienced this at Randy Marion—the sales process starts off attentive, but the level of attention declines after the sale. More

by Jamel.holland801 Verified Customer Verified Customer

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Came in to have a leak in tire fixed. Service advisors were polite and professional and great to work with. Problem was located and tire was fixed in a timely manner. Walked around deale Service advisors were polite and professional and great to work with. Problem was located and tire was fixed in a timely manner. Walked around dealership and had great conversation with salesman Cameron during wait. More

by millerlaeb Verified Customer Verified Customer

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High-quality and excellent service High-quality and excellent service if you are looking for quality. excellent service if you are looking for quality. More

by AMARAHAMED17 Verified Customer Verified Customer

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Professional and exceptional customer service! Highly recommended to use the service department. Great experience! Two thumbs up! Highly recommended to use the service department. Great experience! Two thumbs up! More

by mikevilchek Verified Customer Verified Customer

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My service at Randy Marion Buick GMC Truck was excellent. I was treated professionally, fairly, and nice. I enjoyed taking my vehicle to Randy Marion Buick GMC Truck. I was treated professionally, fairly, and nice. I enjoyed taking my vehicle to Randy Marion Buick GMC Truck. More

by dgharri Verified Customer Verified Customer

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