Chris Calden | Page 7

I was treated with care and respect. The service people were very attentive and listened to my concerns. The service people were very attentive and listened to my concerns. More

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Workers ignored me but continued to help two other guests first. Despite me having an apt and already waiting. Once helped service advisor Christopher was very rude, condescending and unprofessional. I under first. Despite me having an apt and already waiting. Once helped service advisor Christopher was very rude, condescending and unprofessional. I understand upselling is important but that should not be your main focus. Customer service should be. This is my second bad experience here will not be returning unless its warranty based. May go to different location for quality service. Also no mention of car shuttle or lounge. Should be ashamed of yourselves. This is a dealership. Better customer service and friendliness are bare minimum requirements you should have down by now…… More

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They could do a better job of letting you know when the car you ordered, mine, would be coming. It’s been over two months so far car you ordered, mine, would be coming. It’s been over two months so far More

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The dealership is currently under renovation. However, they have provided temporary facilities for service. The staff are kind and helpful. The service eas good as well. However, they have provided temporary facilities for service. The staff are kind and helpful. The service eas good as well. More

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Chris is always courteous, knowledgable, and friendly. The most professional service advisers I’ve ever seen. I Highly recommend him. He works with you and explains things very clearly. Thanks chris. The most professional service advisers I’ve ever seen. I Highly recommend him. He works with you and explains things very clearly. Thanks chris. More

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Love Roseville Hyundai. Great experience buying my new Sonata here (Lived in Stockton at the time). Just moved to Granite Bay to be near my daughter and her family 3 months ago. Came in today, Saturda Sonata here (Lived in Stockton at the time). Just moved to Granite Bay to be near my daughter and her family 3 months ago. Came in today, Saturday August 8th, to have my tire pressure checked since the warning light came on. Waiting first in Chris Calden's line while he finished up with a customer. He looked at me and turned away. Only a few minutes had passed when he was finished with his customer. He walked by me and said he would be with me in a minute. He went outside and conversed with two other employees. After a bit, he started to walk inside to help me........or so I thought. As he was making his way indoors, an attractive young woman approached him to help her. He ignored me entirely and took her ahead of me. Not one word was said to me. I couldn't believe it. I am a 71 year old woman who has always had a great relationship with the people in the dealership where I buy my new cars. This is the first time I have bought a Hyundai and so far I am very disappointed with the service here in Roseville. Thankfully, a very pleasant young man, Chris Logan, came to my rescue and helped me out. I give Chris Logan 5 stars for his great attitude, polite manner and willingness to help me. If I decide to return her to have my car serviced, you can be sure I will do all that I can to avoid Chris Calden. For me personally, he is a disgrace to the great reputation of the rest of your dealership. More

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Always the best As always , Chris is the consummate professional, kind and courteous, doesn't try to sell you anything you don't need, explains everything in detail. As always , Chris is the consummate professional, kind and courteous, doesn't try to sell you anything you don't need, explains everything in detail. Not much more you could ask for... More

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Chris saves the day in the life of Carly Grealy. My husband recently shipped out. The car was acting crazy; first time I've had to deal with a problem at Hyundai. Chris took care of everything; stre My husband recently shipped out. The car was acting crazy; first time I've had to deal with a problem at Hyundai. Chris took care of everything; stress free and a priority. My husband is ALWAYS saying great things about this young man, now I know why! More

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Customer Service -Second to none Just totally impressed with the customer service I have received with Roseville Hyundai, after living in this area for over 30 years and dealing with Just totally impressed with the customer service I have received with Roseville Hyundai, after living in this area for over 30 years and dealing with some of the nightmare dealerships over the years it's a joy to go to Roseville Hyundai. Chris Calden has been an excellent service rep, always taking me on short notice, and finishing repairs in the time frame he quotes me, the consummate professional More

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Best Customer Care I've seen!! - Although I did not purchase my car at Roseville Hyundai, I have had all my service work done there. The fact that you can walk in here without an app Although I did not purchase my car at Roseville Hyundai, I have had all my service work done there. The fact that you can walk in here without an appointment and they always do their best to accommodate you no matter how busy they are, puts them in a class by themselves . All the service reps are great, but I have made a connection with Chris Calden who is exceptional as a service rep. Chris always gives you your best options , explains everything in great detail, and is very knowledgeable .Really enjoy the association I have had with Chris... More

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