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Chris Castner
Chris Castner at Nucar Chevrolet of New Castle

Chris Castner | Page 7

Chevrolet Sales Manager

Nucar Chevrolet of New Castle

174 N Dupont Hwy
New Castle, DE 19720

Contact Me
4.9
61 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

9 yrs, 8 mos

Specialties & Trainings

Chevrolet Mark of Excellence Award Winner

Chevrolet Commercial Sales Manager Certified

4.9

61 Reviews

Write a Review

61 Reviews of Chris Castner

July 01, 2022

Dealership Rating
Employee Rating

Never buy a vehicle from nucar, took over 9. 5 months to get a vehicle that was supposed to be delivered in less than 3 months and then they weren’t willing to work with me on trading a vehicle i More

by CEtherton
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Karen Collins , Karen Collins

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Jul 01, 2022

Nucar Chevrolet of New Castle responded

We are very sorry you had a bad experience with us. That was not what we had hoped for or strived to provide for our clients. Unfortunately with the chip shortage and shipping delays, it's now taking much longer to get many vehicles built than it did previously. As for the trade-in value, it's difficult to trade a vehicle purchased from another dealer just months before for thousands upon thousands above the MSRP.

Jul 01, 2022

CEtherton responded

I believe I was being deterred from buying it so that you could take the truck and sell it above msrp to someone else after I waited almost 10 months for it. It wouldn’t take much to make me happy, you were just refusing to help. I think lowering the price of the new truck to slightly below msrp to help me out on the amount of money I’d be losing wouldn’t be too much to ask for, but the sales manager refused to budge on numbers at all

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