Chris Clem | Page 60

Solid, professional service every time I've been in to service my 2004 BMW a few times, for various reasons, and my Service Advisor Chris has been there to help me out each time. Even thoug I've been in to service my 2004 BMW a few times, for various reasons, and my Service Advisor Chris has been there to help me out each time. Even though I didn't buy the vehicle there everyone I interact with treats me as if I did. Most recently, someone shattered the driver side window out and I had a mobile repair company replace it. The only issue was that they didn't do the installation properly. It was frustrating to say the least, but I knew I could count on Autohaus to do it properly. Thanks again to Chris in thoroughly explaining what the issues were and getting it repaired quickly to avoid interior damage due to cold weather. Also, a big thanks to the guys in the shop that keep my car running smoothly! More

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excellent service My name is Cassandra Sullivan, I had an excellent experience from the initial phone call to set of service, as well as when I got the call to pick up My name is Cassandra Sullivan, I had an excellent experience from the initial phone call to set of service, as well as when I got the call to pick up my vehicle. I could have not had a better service representative. Mr. Chris Clerm (sp). was wonderful. He kept me informed about my vehicle daily. Very pleasant gentleman. I've been expressing my gratitude about my experience to all of my family and friends. Thank you so much, Chris for your outstanding service, and a great personality! More

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Emergency Repair i don't live in St. Louis, but drove there for meetings. On my way, I hit a pothole, which clearly did some damage to my car. I called Chris Ckem firs i don't live in St. Louis, but drove there for meetings. On my way, I hit a pothole, which clearly did some damage to my car. I called Chris Ckem first thing the next morning and, although the they had 50 appointments that day, Chris recognized that I was I a terrible bind and went a I've and beyond to work me in, order a new wheel for my car, and have my car repaired all within 24 hours. Chris even provided practical, reasonable advice, given the unexpected expensive repairs to my car. Other dealerships in the area were indicating that I might be stranded over the weekend because of their inability to help. I'll forever refer people to Chris Clem at Autohaus. More

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Chris Clem and Autohaus always do a great job! Just finished up with a stuck window problem that Chris and everyone at Autohaus took care of in record time. I really appreciate the personal approac Just finished up with a stuck window problem that Chris and everyone at Autohaus took care of in record time. I really appreciate the personal approach that Chris and his team take with their customers. I feel that they are on my side, always looking out for my best interest. The free coffee in the wait area helps! More

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Two Thumbs Up for Chris Clem!! I have been to Autohaus BMW in St. Louis on a few occasions for service and my service adviser Chris Clem has always went above and beyond. I have be I have been to Autohaus BMW in St. Louis on a few occasions for service and my service adviser Chris Clem has always went above and beyond. I have been extremely impressed with the personalized experience and would highly recommend this dealership. I give Chris Clem 2 thumbs up only because I don't have 3 thumbs! More

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Great Service I always receive top notch service and prompt attention at Autohaus servicing. I recently had two opportunities to have Chris Clem as my service advi I always receive top notch service and prompt attention at Autohaus servicing. I recently had two opportunities to have Chris Clem as my service adviser. He was great to work with and friendly. He made sure to keep me updated on the status of my service work and went the extra mile to help resolve an issue with my car. Thanks Chris! More

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Fantastic, As Usual I brought my car in for standard service. It's always a pleasant experience at Autohaus. My husband and I both get our cars from Autohaus. I brought my car in for standard service. It's always a pleasant experience at Autohaus. My husband and I both get our cars from Autohaus. More

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Great job ! Chris was very helpful and addressed all of my concerns. He stayed on top of the service and called me to let me know exactly what was done to fix my Chris was very helpful and addressed all of my concerns. He stayed on top of the service and called me to let me know exactly what was done to fix my car. Couldn't be happier. More

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Nov 18 2014 with Chris Clem Chris fit me in even though Autohaus was very busy, provided a clean loner appropriate for the weather and obviously my car's problem was resolved. M Chris fit me in even though Autohaus was very busy, provided a clean loner appropriate for the weather and obviously my car's problem was resolved. My E90 325i, while older but still my baby, was treated with the same care and respect as the newer models rolling in for service. I really like this place. More

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Great Service Department The Autohaus Service experience continues to exceed my expectations time and time again. My service rep today was Chris Clem. He couldn't have been n The Autohaus Service experience continues to exceed my expectations time and time again. My service rep today was Chris Clem. He couldn't have been nicer and had a car ready and waiting for me. I thought my car would be at the service center all day, but he called to tell me it was ready just a few hours later. Chris couldn't have been more efficient! (The only disappointing thing is that I failed to bring my car in on time for warranty service check ups, as I was too busy, and I didn't realize my warranty time expired, thus incurring costs for the service. ) More

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