They did a great job and were done in a timely manner.
     Happy they provided a shuttle service. 
     Happy they provided a shuttle service. 
        More
    by lditommasso
        
 Verified Customer
        
 Verified Customer
 
    
    
    
    
        
        
                    
                        Service Price Transparency
                        
                     
                    
                    
                    
            
            
         
     
    
    
    
    
    
        
                
                    Oct 03, 2025 -
                    
                        Nucar Chevrolet of New Castle responded
                        We’re glad to hear you had a smooth visit and that our shuttle service was helpful! Thank you for sharing your feedback.
                     
                 
         
 
 
    
    
    
    My wife and I enjoyed working with Adrian on finding the
     Silverado that we wanted after the one we were interested in was sold. He found another out of state and was able to get down to New Castle. After we
     Silverado that we wanted after the one we were interested in was sold. He found another out of state and was able to get down to New Castle. After we decided to buy it, I want some added on, running boards, bed liner, bed cover, he took me over to meet Chris in Parts and we three put together the parts list, Chris ordered everything and we scheduled the service to install all this stuff. The installation when great and I’m a happy person. To me, this is a great organization.
        More
    by BMORRIS106
        
 Verified Customer
        
 Verified Customer
 
    
    
    
    
        
        
                    
                        Service Price Transparency
                        
                     
                    
                    
                    
            
            
         
     
    
    
    
    
    
        
                
                    Aug 26, 2025 -
                    
                        Nucar Chevrolet of New Castle responded
                        Thank you for sharing your experience! We’re glad Adrian and Chris were able to help you find the right Silverado and get everything set up just the way you wanted. We truly appreciate your kind words and are happy to have you as a satisfied customer!
                     
                 
         
 
 
    
    
    
    Hello, 
Very professional service, I’m very pleased with
     the details work on my Mazda CX30.
     the details work on my Mazda CX30.
        More
    by todongkara
        
 Verified Customer
        
 Verified Customer
 
    
    
    
    
        
        
                    
                        Service Price Transparency
                        
                     
                    
                    
                    
            
            
         
     
    
    
    
    
    
    
        
                
                    Aug 05, 2025 -
                    
                        Nucar Chevrolet of New Castle responded
                        Thank you! We’re happy to hear you’re pleased with the detailed work on your Mazda CX-30. We appreciate your kind words and look forward to seeing you again!
                     
                 
         
 
 
    
    
    
    Friendly and informative salesperson.
     Knows the products and it was a pleasure to deal with her.
     Knows the products and it was a pleasure to deal with her.
        More
    by gtesterman
    
    
    
    
    
    
    
    
    
        
                
                    Jul 28, 2025 -
                    
                        Nucar Chevrolet of New Castle responded
                        Thank you! We’re glad you had such a great experience with our knowledgeable and friendly salesperson. Safe travels! 
                     
                 
         
 
 
    
    
    
    WE LOVE OUR NuCAR STAFF.
     FRIENDLY & EASY TO WORK WITH. LOVE OUR KAREN AT THE FRONT DESK.
     FRIENDLY & EASY TO WORK WITH. LOVE OUR KAREN AT THE FRONT DESK.
        More
    by DIXWOO
        
 Verified Customer
        
 Verified Customer
 
    
    
    
    
        
        
                    
                        Service Price Transparency
                        
                     
                    
                    
                    
            
            
         
     
    
    
    
    
    
        
                
                    Jun 30, 2025 -
                    
                        Nucar Chevrolet of New Castle responded
                        Thank you so much for the kind words! We're thrilled to hear you love our team—and we'll be sure to pass the love along to Karen at the front desk!
                     
                 
         
 
 
    
    
    
    Great people, great experience!
     Randy, made sure that I was comfortable in my deal and did not push me to make a decision I wasn’t ready for.
     Randy, made sure that I was comfortable in my deal and did not push me to make a decision I wasn’t ready for.
        More
    by madison334718
    
    
        
    
    
    
    
    
    
    
        
                
                    Jun 18, 2025 -
                    
                        Nucar Chevrolet of New Castle responded
                        Thank you for the great review! We're glad Randy provided a comfortable, no-pressure experience. We appreciate your kind words and hope you enjoy your new vehicle!
                     
                 
         
 
 
    
    
    
    Great people, great experience!
     Randy, made sure that I was comfortable in my deal and did not push me to make a decision I wasn’t ready for.
     Randy, made sure that I was comfortable in my deal and did not push me to make a decision I wasn’t ready for.
        More
    by madison334718
    
    
        
    
    
    
    
    
    
    
        
                
                    Jun 18, 2025 -
                    
                        Nucar Chevrolet of New Castle responded
                        Thank you for the kind words! We're glad to hear Randy made you feel comfortable and supported throughout the process. We appreciate your trust and are happy you had a great experience!
                     
                 
         
 
 
    
    
    
    They were unable to fix my car.
     GM installed an update which broke my infotainment system and they said it’s not fixable or covered and would be $1500. Something that was out of my 
     GM installed an update which broke my infotainment system and they said it’s not fixable or covered and would be $1500. Something that was out of my control not to be covered upsets me very much
        More
    by lisachelotti87
        
 Verified Customer
        
 Verified Customer
 
    
    
    
    
        
        
                    
                        Service Price Transparency
                        
                     
                    
                    
                    
            
            
         
     
    
    
    
    
    
        
                
                    Jun 17, 2025 -
                    
                        Nucar Chevrolet of New Castle responded
                        Thank you for sharing your experience—we’re truly sorry to hear about the frustration this has caused. We’d like the opportunity to look into this further and see how we can help. Please give our Service Manager a call at 877-613-4094 so we can discuss your situation in more detail. Thank you. 
                     
                 
         
 
 
    
    
    
    Prompt timely professional and fabulous communication
     appreciate the way you do what you say, thank you 
     appreciate the way you do what you say, thank you 
        More
    by bowtieguy327
        
 Verified Customer
        
 Verified Customer
 
    
    
    
    
        
        
                    
                        Service Price Transparency
                        
                     
                    
                    
                    
            
            
         
     
    
    
    
    
    
    
        
                
                    May 13, 2025 -
                    
                        Nucar Chevrolet of New Castle responded
                        Thank you for the kind words! We're thrilled to hear you appreciated our communication and follow-through. We truly value your support!
                     
                 
         
 
 
    
    
    
    Service on car itself seemed fine.
      Glad tire was available. We caught the overcharge and mentioned it to the desk 
      Glad tire was available. We caught the overcharge and mentioned it to the desk 
        More
    by Susan 
        
 Verified Customer
        
 Verified Customer
 
    
    
    
    
        
        
                    
                        Service Price Transparency
                        
                     
                    
                    
                    
            
            
         
     
    
    
    
    
    
    
        
                
                    Apr 29, 2025 -
                    
                        Nucar Chevrolet of New Castle responded
                        Thank you for your feedback! We're glad the service went well and appreciate you bringing the billing issue to our attention. We'll use this to help improve our processes.