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Ira Benson
Ira Benson at Nucar Chevrolet of New Castle

Ira Benson

Parts Manager

Nucar Chevrolet of New Castle

174 N Dupont Hwy
New Castle, DE 19720

4.9
14 Reviews
4.9

14 Reviews

Write a Review

14 Reviews of Ira Benson

May 23, 2026

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Employee Rating

Sales team amazing, but sales manager super rude and disrespectful, he doesn’t care about customers. More

by fertorres09.a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chuck Maynard, Sam Odongkara

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May 23, 2026

Nucar Chevrolet of New Castle responded

Thank you for sharing your experience with us. We’re glad to hear you found our sales team amazing, but we’re concerned about your feedback regarding the sales manager. At Nucar Chevrolet of New Castle, we value every customer and aim to provide a respectful environment. We encourage you to reach out to us directly so we can discuss your concerns more thoroughly. Your feedback is important to us, and we appreciate you taking the time to share it. The Nucar Chevrolet Team

May 01, 2026

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Employee Rating

Excellent service team! Joshua is a Great he stayed in contact with me the whole time my car was in for service made me aware of pricing prior to service which I thought was More

by kedie83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Campbell, Frank Dionisi , The finance guy that my wife purchased a truck from I didn’t see him posted. He drives the black Cadillac Escalade. He’s a great finance guy.

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May 01, 2026

Nucar Chevrolet of New Castle responded

Thank you for your feedback! We’re happy to hear you had a great experience with our service team at Nucar Chevrolet of New Castle. Joshua truly values keeping our customers informed throughout the process. We look forward to serving you again soon. The Nucar Chevrolet Team

January 27, 2026

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Employee Rating

I had dealt with this dealership many times,and they did good with me on many occasions,so I'm very pleased with this dealership.. More

by robchazel7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Hudson, Frank Dionisi , Christian

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Jan 27, 2026

Nucar Chevrolet of New Castle responded

Thank you for your continued support and kind words! We’re glad to hear you’ve had many positive experiences with our team. We truly appreciate your trust and look forward to continuing to take great care of you.

December 28, 2025

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Employee Rating

Satisfied with service I had scheduled Opted for additional service having my air filter changed What is normally a cost of under $90.00 became $165.00 Was disappointed that a simple change out o More

by rjwolters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2025

Nucar Chevrolet of New Castle responded

Thank you for sharing your feedback. We’re glad to hear you were satisfied with the scheduled service, but we understand your disappointment regarding the cost of the additional air filter replacement and the concerns from a prior visit. Pricing for recommended services can vary based on parts and labor, but we certainly never want a customer to feel undervalued or unheard—especially someone who has trusted us with both their purchase and ongoing service. Your comments are appreciated and will be shared with our team as we continue working to improve the overall experience.

December 17, 2025

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Employee Rating

Quality work done at a fair price by a very friendly and highly efficient staff. More

by JIMANDKATHY99
Recommend Dealer
Yes
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Dec 18, 2025

Nucar Chevrolet of New Castle responded

Thank you for the great review! We’re glad to hear you were happy with the quality of the work, fair pricing, and our friendly, efficient team. We appreciate your business!

October 16, 2025

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Employee Rating

Love the customer service and the waiting room was very comfortable I was comfortable watching television More

by jewetthitchens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Nucar Chevrolet of New Castle responded

Thank you for the 5-star review! We’re glad you enjoyed the customer service and found the waiting area comfortable. We appreciate you choosing Nucar!

October 02, 2025

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Employee Rating

They did a great job and were done in a timely manner. Happy they provided a shuttle service. More

by lditommasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Cochran, Alex Wadolny

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Oct 03, 2025

Nucar Chevrolet of New Castle responded

We’re glad to hear you had a smooth visit and that our shuttle service was helpful! Thank you for sharing your feedback.

October 02, 2025

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Employee Rating

I was greeted by the service manager, John Stidham, at 7:30 am for my 8am appointment. In less than an hour my car was ready and William went over my service and I was on my way. Great service visit. More

by Dwggriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Collins, Sam Odongkara

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Oct 03, 2025

Nucar Chevrolet of New Castle responded

Thank you for sharing your experience! We’re glad John and William were able to take great care of you and make your visit quick and easy.

September 12, 2025

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Employee Rating

Exceptional customer service, great quality products and services, friendly, courteous, and knowledgeable staff! Great all around experience! More

by jmclu313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Reamer

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Sep 15, 2025

Nucar Chevrolet of New Castle responded

Thank you for the wonderful feedback! We’re thrilled to hear you had such a great all-around experience with our team.

September 06, 2025

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Employee Rating

They are very friendly and great at what they do. I would recommend my friends to take their cars to them More

by vsharp0909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Madden, Sam Odongkara

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Sep 08, 2025

Nucar Chevrolet of New Castle responded

Thank you for your recommendation! We’re glad you found our team friendly and great to work with!

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