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Chris Cofield
Chris Cofield at Sierra Subaru of Monrovia

Chris Cofield

Service BDC Representative

Sierra Subaru of Monrovia

735 E Central Ave
Monrovia, CA 91016

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21 Reviews
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21 Reviews

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21 Reviews of Chris Cofield

November 12, 2025

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Yadira Cedillo was an excellent communicator, with useful updates all the time our Outback was being serviced there. I never once had to wonder what was happening. As you know, when an insurance claim is par More

by PeterM
Recommend Dealer
Yes

Other Employees Tagged: Jaime Vega, Rafael Ibarra, Catherine Camacho

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Nov 14, 2025

Sierra Subaru of Monrovia responded

Peter, Thank you for sharing your experience. We're pleased to hear that Yadira provided you with consistent communication and updates throughout your Outback's service. Insurance-related work can indeed add complexity to any project, and we're glad she stayed on top of every detail to keep you informed. We appreciate you recognizing her dedication and are honored to have earned your trust as your preferred dealership. We look forward to serving you again.

May 13, 2025

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I’ve had many cars in the past and this is ny first Subaru. I’ve had a couple of small issues and my advisor, Michael Montoya was quick to handle them . I’m impressed with Subaru in so many ways. They More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Aguirre, Mayra Neria , Michael Montoya

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May 13, 2025

Sierra Subaru of Monrovia responded

We're really pleased Michael and the Sierra Subaru team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback, Susan!

May 10, 2025

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Rafel Ibarra provided excellent customer service. Took the car for oil change and the whole experience was easy. Thank you for the great service. More

by Memo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Vega, Rafael Ibarra, Catherine Camacho

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May 13, 2025

Sierra Subaru of Monrovia responded

We're glad Rafael and our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us, Memo!

January 17, 2024

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Great service and experience! Will recommend and go back for future service! Thank you very much! More

by Julian alonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Vega, Rafael Ibarra, Catherine Camacho , Veronica

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Jan 18, 2024

Sierra Subaru of Monrovia responded

Thanks for letting us know our service team did a great job, Julian! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

July 26, 2023

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Friendly staff who cares about creating a good experience and reducing my wait time. Highly recommend More

by Yg37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Dithomas

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Jul 27, 2023

Sierra Subaru of Monrovia responded

Thank you for your thoughtful feedback, Yg37. Your satisfaction means the world to us, so we're happy our team provided you with a convenient, attentive experience. Safe travels until we may be of service to you again!

July 14, 2023

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Rafael Ibarra always goes above and beyond to make every experience amazing, thank you SM! More

by cindypiscopo75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Vega, Rafael Ibarra, Catherine Camacho

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Jul 17, 2023

Sierra Subaru of Monrovia responded

Thank you for taking a moment to give credit to Rafael for providing you with amazing service! We're glad his support and insight continue to bring you back to make sure your Subaru is well taken care of. We appreciate your business and look forward to serving you for many years to come!

June 26, 2023

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Organized, very efficient…Catherine C very helpful! Assumed all that was reported was accurate and performed. More

by ronjmarty
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jaime Vega, Rafael Ibarra, Catherine Camacho

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Jun 27, 2023

Sierra Subaru of Monrovia responded

Thank you for sharing your kind feedback on working with Catherine! We're delighted she handled your vehicle's visit with great care and communication. We look forward to ensuring the same circumstances at your next appointment. See you then!

April 18, 2023

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Very quick check in and plus the warranty service work was completed in less time that estimated. More

by oswaldrd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Camacho

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Apr 18, 2023

Sierra Subaru of Monrovia responded

Excellent! Thanks for letting us know our service team did a great job. It is our pleasure to assist you with your Subaru's needs, and we look forward to more opportunities to do so. Safe travels until we see you again!

April 03, 2023

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Employee Rating

Great service and friendly team. The waiting room was very nice and comfortable. Highly recommended for More

by Paulinechens
Recommend Dealer
Yes

Other Employees Tagged: Rafael Ibarra

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Apr 04, 2023

Sierra Subaru of Monrovia responded

Pauline, thank you for taking a moment to share your positive feedback with us. We're delighted to know how pleased you were with our service team's assistance and with our comfy customer lounge. We hope you'll be back some day for more of the same phenomenal service, but until then, we wish you pleasant travels!

Apr 05, 2023

Sierra Subaru of Monrovia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sierra Subaru of Monrovia! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 14, 2023

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Employee Rating

Decent amenities, clean facility. Small service area. I would come again, but wish the facility was larger. I’m used to having a much more larger dealership for stock, accessories, et More

by caseyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Vega, Rafael Ibarra, Catherine Camacho

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Mar 15, 2023

Sierra Subaru of Monrovia responded

Hi, Casey! Thanks so much for your 5-star review of our service team. Nothing means more to us than your total satisfaction, so we value feedback like yours that let's us know where we need to improve. Thank you for choosing Sierra Subaru for your automotive needs!

Mar 16, 2023

Sierra Subaru of Monrovia responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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