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Chris Curtis
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Chris Curtis | Page 13
Assistant Service Manager
Germain Toyota of Columbus
5711 Scarborough Blvd
Columbus, OH 43232
136 Reviews
My name is Chris Curtis, Assistant Service Manager for Germain Toyota of Columbus. Joining the Germain team in May 2018 I have a vast background working in the automotive industry since 1993. I strive every day to provide the best value in service with a smile and a handshake. Born and raised in Granville, OH I enjoyed being from a small town. I’m a graduate of Granville HS and participated in numerous manufacturer training seminars. My wife Jennifer and I have 5 children, Chase, Gwen, Alex, Abby, and Keegan. I enjoy spending my free time with family and friends, preferably at a beach. My favorite vacation escape happens to be South Florida. If I were to be a superhero I would have to be Ironman, he has cool toys and gadgets. When relaxing especially at the beach I enjoy kicking back and listening to my favorite tune One by U2. My favorite Toyota is the Camry, it’s sporty yet functional.
Read moreDealership Experience
6 yrs, 1 mo
Industry Experience
30 yrs, 9 mos
Languages Spoken
English
136 Reviews of Chris Curtis
March 06, 2019
Just great service all around Got plenty of services. Ask if I needed help , and never felt ignored.all was explained to use New car from Nolan.Ge has great customer service and ma Got plenty of services. Ask if I needed help , and never felt ignored.all was explained to use New car from Nolan.Ge has great customer service and makes you feel comfortable . More
by llclark70 cream sherry
Verified CustomerOther Employees Tagged: Administrative Office, Demetrius Davis , John Grayson, Norm Oribello, Justin Renzenbrink, Buddy Travis
Helpful 
March 05, 2019
Made right a previous miscommunication My service tech, Chris, and the service manager Billy, went over and beyond in taking care of my problem from my last service visit. I my wait time wa My service tech, Chris, and the service manager Billy, went over and beyond in taking care of my problem from my last service visit. I my wait time was good and everything was done. More
by JUNKMAIL0
Other Employees Tagged: Billy Blanton
March 05, 2019
Oil change, tire rotation, liquid fill ups Staff provides excellent customer service they take the time out to answer your concerns time rate is reasonable & the hot chocolate is the bomb👍🙌sa Staff provides excellent customer service they take the time out to answer your concerns time rate is reasonable & the hot chocolate is the bomb👍🙌satisfied More
by CAMELLIAWOODS55
Other Employees Tagged: Billy Blanton, Chuck Hessel, Hope Liszt
March 04, 2019
Great customer service Chris was so friendly and explained everything so well knows his job very well gives it his all with his customers dressed very well can’t say enough Chris was so friendly and explained everything so well knows his job very well gives it his all with his customers dressed very well can’t say enough good things very honest which would be Main reason I come back to Toyota East. More
by WELCH9921
February 26, 2019
As Always Scheduling was easy! Service was superb! Waiting room was very comfortable! Drove my car off this lot with about 7 miles on it...it now has almos Scheduling was easy! Service was superb! Waiting room was very comfortable! Drove my car off this lot with about 7 miles on it...it now has almost 165,000... Would not take it anywhere else! More
by TAN55YA
February 26, 2019
Long wait and little customer service. Scheduled an appointment for a tire change. No one was at the service desk when I arrived. The gentleman who finally helped me was short and didn't se Scheduled an appointment for a tire change. No one was at the service desk when I arrived. The gentleman who finally helped me was short and didn't set any expectations knowing I was a first time customer. Waited 2 hours to get a single tire changed on a new vehicle. More
by BAKER.MORGAN1228
February 26, 2019
Noise after service My oil change was quick. But since then my engine whistles when accelerating. Never had this noise prior. Would like to have this looked at. My oil change was quick. But since then my engine whistles when accelerating. Never had this noise prior. Would like to have this looked at. More
by PLBURKE
February 26, 2019
Basic Maintenence Little bit of a miscommunication, but overall it is always an awesome experience. Ask for Veronica, she will take care of you and your car. Little bit of a miscommunication, but overall it is always an awesome experience. Ask for Veronica, she will take care of you and your car. More
by Nours293
Other Employees Tagged: VERONICA AZZALINA
February 26, 2019
Completely unprofessional Buyer beware! My parents had the worst customer service experience at the Germain Toyota service center on Brice Rd. Their handicap accessible van (my Buyer beware! My parents had the worst customer service experience at the Germain Toyota service center on Brice Rd. Their handicap accessible van (my dad is paralyzed), is on recall for the airbags. My mom as been hesitant to take it in, because she was afraid it would take long to repair. She finally made an appt 2 weeks ago to bring it in this morning at 10 am. She was there right on time, and sat there for about a half hour, when a manager came out to ask her if anyone told her it’s a 6 hr job. No one had told her, so she had to get a ride home. My dad is at work today, once again, he’s paralyzed, his only way of transportation is their van, and he gets off at 5pm. Around 4pm, my mom hadn’t heard anything from Toyota, so she called and left a message with a Chris. She never heard from him, called back at 5, once again was asked to leave a message. Finally she calls me at 6:30 to come get her because no one would return her phone call. When we get to Toyota, it turns out they never even started work on her van!! From 10am-7pm they never touched it. And not only that, but never even let her know that they didn’t get to it. My dad is still currently waiting at work!!! The office is closed, and my mom had to get her van that they had all day and never worked on. That is totally shameful!! I’m appalled at their behavior, lack of apology, and total incompetence. They knew the situation about it being a handicap van, and my dads only form of transportation. They chose to overlook a “recall” appt to line their pockets. Steer clear of them!! More
by Cardot
February 26, 2019
Great service customer 1st strategy. Chris the service writer had everything pre-scheduled, all my questions were answered and my time in the dealership was minimal. I appreciate all this Chris the service writer had everything pre-scheduled, all my questions were answered and my time in the dealership was minimal. I appreciate all this as I'm a very busy person. Chris and his service team know how to treat a customer. More
by PAUL.STREBLO
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