Chris Gatewood | Page 3

Beck Nissan responded

That’s fantastic to hear! Chris, Todd, and Jennifer will be thrilled to know their teamwork and knowledge made such a positive impression. We’re glad you had a great experience and appreciate you sharing it!

Beck Nissan responded

We’re so glad to hear Anita, Eric, and Chris made your experience such a positive one! Your recommendation means a lot, and it’s customers like you that make what we do so rewarding. We’d be thrilled to help you again anytime!

Beck Nissan responded

Thank you so much for taking the time to share this, Greg—it truly means a lot to all of us at Beck Nissan. Jennifer, Eric, and Chris will be thrilled to hear your kind words. Treating our customers like family and building long-term relationships is something that we strongly believe in, and it’s wonderful to know that experience has continued for you not just during the sale, but long after as well. We’re incredibly grateful for your loyalty over the years and for trusting us with both your vehicle purchases and service needs. Enjoy your new Pathfinder, and please know we’re always here for you and your wife whenever you need anything.

Beck Nissan responded

Thank you for sharing your wonderful experience, KC. We’re glad to hear that Jimmy provided knowledgeable and attentive support throughout your visit. Ensuring all your questions are answered and that you feel confident and happy with your vehicle purchase is a top priority for us. We truly appreciate you choosing Beck and look forward to being here for you whenever you need us.

Beck Nissan responded

Thank you for sharing this. It’s great to hear that you genuinely felt taken care of and that Rudy made the process clear and comfortable from start to finish. We're also happy to hear that you drove away confident in your decision. We’ll make sure he sees your message — it will mean a lot to him. We truly appreciate you choosing Beck Nissan and are glad you’re happy with your new vehicle.

Beck Nissan responded

Congratulations on your new vehicle! Thank you for taking the time to share your experience. We’re delighted to hear that Jennifer made your visit pleasant, pressure-free, and informative. Her professionalism, product knowledge, and personable approach are exactly what we strive to provide every customer. We truly appreciate your recommendation and are grateful you chose Beck Nissan for your purchase. Thank you again for your kind words! Please don't hesitate to reach out if we can do anything for you.

Beck Nissan responded

Thank you for the great feedback! We’re glad to hear you received full details, fair negotiation, and timely follow-up. Providing quick responses and efficient service is always our goal, and we truly appreciate you taking the time to share your experience. We look forward to serving you again.

Beck Nissan responded

Thank you for sharing your concerns. We understand that waiting for funds can be frustrating, especially when a lien payoff is involved. When a vehicle is sold with an outstanding loan, the process requires the lienholder to release the title after payoff is received. This step is completed by the lender and is outside of the dealership’s direct control. At the time of your transaction and during your follow-up contacts, our team provided accurate information regarding this process and the expected timeline, which can extend beyond the initial estimate depending on the lienholder’s response. Our records indicate that the required steps were followed and that updates provided to you reflected the current status at each point of contact. We certainly regret that the timing has been disappointing, but this delay does not reflect a lack of care or integrity on our part. We received the check yesterday, 12/18/25 and after speaking with those involved in your transaction, I understand that you picked your check up today. Please feel free to reach out if we can assist you further.

Beck Nissan responded

Thank you for the great feedback. We’re glad to hear Jimmy made your car-buying experience quick and painless and that you were pleased with the value we offered for your trade. We truly appreciate your loyalty and look forward to helping you with your next vehicle purchase.

Beck Nissan responded

Thank you for sharing this wonderful feedback, Will! We’re so glad to hear Zoe made your car-buying experience smooth and stress-free. She works hard to take great care of her customers, and your recommendation means a lot. We appreciate you choosing Beck and are here for anything you need down the road!