Chris Glen
Chris Glen at Herb Chambers Honda of Burlington

Chris Glen | Page 28

Assistant Service Manager

Herb Chambers Honda of Burlington

33 Cambridge St
Burlington, MA 01803

5.0
415 Reviews
5.0

415 Reviews

Write a Review

Dealership Experience

35 yrs

Languages Spoken

English English

415 Reviews of Chris Glen

August 18, 2021

Dealership Rating
Employee Rating

My service agent kept me informed of my 2 issues as the time went along. More

by Ltctlm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Herb Chambers Honda of Burlington responded

Thank you for the five-star review! We appreciate your positive feedback and hope to see you again next time here at Herb Chambers Honda of Burlington!

August 13, 2021

Dealership Rating
Employee Rating

I always receive exceptional service at Herb Chambers. All of the employees are courteous & professional and friendly. I wouldn’t hesitate to recommend this dealership. More

by pa_melanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: June Fraser , John Flannery

Aug 13, 2021

Herb Chambers Honda of Burlington responded

We appreciate your positive feedback! Thank you for being a Herb Chambers Honda of Burlington customer. We look forward to seeing you at your next visit!

August 10, 2021

Dealership Rating
Employee Rating

Jake was very welcoming, and courteous.I have leased CRV Jake was very welcoming, and courteous. I have leased CRV EX-L from the Burlington dealership since 2009. The GM was arrogant and rude. I will buy/ More

by lcrowne34
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: June Fraser , John Flannery, GM

Sep 01, 2021

Herb Chambers Honda of Burlington responded

We're disappointed to hear this. We'd like to address these concerns and help win back your business. Please contact me at your earliest convenience to discuss this. Thank you, Gerry Salois - gsalois@herbchambers.com

July 31, 2021

Dealership Rating
Employee Rating

Jessica quickly checked me in and in 2 hours my car was ready--inspected, the recall done and my car was washed and vacuumed, all in about a little over 2 hours! Jessica also commented that my car, its ti More

by annemapolski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica

Aug 02, 2021

Herb Chambers Honda of Burlington responded

Thank you for your years of support! We're so happy to hear Jessica and our team took great care of you on your recent visit. We'll see you next time! - Herb Chambers Honda of Burlington Team

July 31, 2021

Dealership Rating
Employee Rating

Was charged for a tire rotate but it wasn’t done. Chris got our car right back in refunded money if we hadn’t noted front tire condition it would’ve went unnoticed More

by Ljncda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 16, 2021

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this experience. I'm glad Chris was able to get the issue sorted out for you, but I will also be speaking with my team about this situation to ensure we're taking more care in the future. If there's any additional feedback you'd like to discuss, please feel free to contact me directly. Thanks again, Gerry Salois - General Manager - gsalois@herbchambers.com

July 28, 2021

Dealership Rating
Employee Rating

The associates that work there in the sales department and service maintenance are very knowledgeable. I have never had a problem since I have been going there More

by Sandyrocks
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica

Jul 29, 2021

Herb Chambers Honda of Burlington responded

This is so great to hear! Thank you for leaving us your great review and five-star rating! We look forward to seeing you again! - Herb Chambers Honda of Burlington

July 27, 2021

Dealership Rating
Employee Rating

Nice people and always responsive . Been going here for years and always great service.quick and efficient. Chi’s is the best from my perspective More

by espeidel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2021

Herb Chambers Honda of Burlington responded

We appreciate this great feedback! The Herb Chambers Honda of Burlington team looks forward to seeing you again! Thank you for the continued support and confidence!

July 18, 2021

Dealership Rating
Employee Rating

I have been doing business with them for 16 years and have not really had any problems. They take good care of my car and I would go back again. They also explain what needs to be done More

by Cg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: June Fraser , John Flannery

Jul 19, 2021

Herb Chambers Honda of Burlington responded

Thank you for your business over the last 16 years! We appreciate your business and look forward to seeing you on your next visit! - Herb Chambers Honda of Burlington

July 18, 2021

Dealership Rating
Employee Rating

I have been going here for almost 30 years. Bought two cars and have all my service done here. Everyone is great. Jeffery is awesome! More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: June Fraser , John Flannery, Jeffery

Jul 20, 2021

Herb Chambers Honda of Burlington responded

Ted, Thank you for being with us for the last three decades! It means so much that you trust Jeffery and the Herb Chambers Honda of Burlington team! We look forward to many more five-star experiences in the future!

July 17, 2021

Dealership Rating
Employee Rating

Reasonable. Friendly. Great! They seem to really care. Go the extra mile. Willing to give discounts and very attentive. Fair and reasonable. Great experience for ten years. More

by erozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

Herb Chambers Honda of Burlington responded

Thank you for your confidence in Herb Chambers Honda of Burlington, and for your business. We are thankful to have you as a customer.

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