Chris Glover | Page 10

Chris Glover is all about service! He answered all my questions with great expertise. I highly recommend him when you look for your next Honda! questions with great expertise. I highly recommend him when you look for your next Honda! More

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Chris is a great salesman, but most importantly a great person. I have worked with him on 4 different vehicles and he has made it so easy to get into the perfect car. I had some credit issues and he helped person. I have worked with him on 4 different vehicles and he has made it so easy to get into the perfect car. I had some credit issues and he helped me work through it to get the best deal for me. He really takes the time to answer questions and get to know you as well. I’m so thankful that I have met him and will buy all my cars from him! More

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very good support for my lease set up Chris helped me to find the perfect vehicle, color, options, interiors. He supported me for the lease set up. He is very friendly and understands the Chris helped me to find the perfect vehicle, color, options, interiors. He supported me for the lease set up. He is very friendly and understands the needs of the buyer! More

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Awesome! Everyone was great! Always nervous about buying a car; I don;t know why but now I know where to go and who to deal with. I really liked How Chris Glover handled things fo Always nervous about buying a car; I don;t know why but now I know where to go and who to deal with. I really liked How Chris Glover handled things for me he was a true professional. More

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HONDA HRV LEASE Just leased a new Honda HRV and love it! This is my third lease. Two CRV's prior. Chris Glover handled all three leases over the years and I wouldn' Just leased a new Honda HRV and love it! This is my third lease. Two CRV's prior. Chris Glover handled all three leases over the years and I wouldn't consider using anyone else. I recommend him to everyone I know looking for a Honda. Thanks Chris for the stellar customer service. You're the best! More

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Helpful, efficient, thorough Great experience purchasing my new Passport -- I have worked with Chris before and have always had great service and assistance with any issues that a Great experience purchasing my new Passport -- I have worked with Chris before and have always had great service and assistance with any issues that arose! More

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Chris was wonderful. Listened to what I wanted, understood what I wanted and went the extra mile. Even stayed until 10pm to help! Love my first Honda! -DW understood what I wanted and went the extra mile. Even stayed until 10pm to help! Love my first Honda! -DW More

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Love Germain Honda We bought our 4th Honda from Germain. We must be happy with their service to return each time. We never feel pressure while we are looking for our new We bought our 4th Honda from Germain. We must be happy with their service to return each time. We never feel pressure while we are looking for our new car. Chris always listens and answers our questions honestly. This time we had some specific questions about problems with the CRV . Chris was knowledgeable about our concerns and obviously we were happy with his response. This is the third car we bought with Chris. We specifically sought him out when were ready to buy. We actually did visit a different Honda dealership and felt pressure to buy which we never felt with Chris. I was happy to return to Germain. More

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VERY DISHONEST!! Just bought a used 2013 car. Drove it off the lot and check engine light came on that night. Chris Glover our sales person told us to bring it right Just bought a used 2013 car. Drove it off the lot and check engine light came on that night. Chris Glover our sales person told us to bring it right back in and he would have it taken care of. We did. Twice. Each time he told us a service person that is even better than the last one knows their stuff and will get to the bottom of it. Picked it up from the second time and then engine overheated on the way home. Chris now says there is nothing more he can do for us and to get an attorney. Horribly unethical. Bought the car on the last day of the month so I am certain he met his sales goal at our expense. Hope he can sleep at night. This xxxxxxx type of transaction is why used car salesmen have a reputation for being slimy. NEVER EVER AGAIN will I deal with Germain. My family including my parents have been buying cars there for over two decades and I have sent a lot of referrals to them..they just lost it all because they couldn't do the next right thing. Hope it was worth it...... UPDATE-- I have asked for the past two days for the service records for this car to show what they have done 1) since it came into their possession and 2) since we dropped it off and were promised it was in good working condition and the best guy they had looked it over and fixed it. Chris told me to get with his manager, Ryan Cox to get this information..,I called and left message and also sent email. Neither Chris nor Ryan are willing to provide that information it appears. Please beware! It isn't that a problem occurred-- it is how the business and the person chose to manage that problem and that is without integrity. They are the face of Germain and I hope everyone is very careful before they decide to purchase a used vehicle here! UPDATE: Ryan provided service records and also we found after having the car towed and sent to a reputable service shop that many things promised by Chris were not completed as part of the intake of this vehicle. They still will NOT provide me with the service safety inspection details they completed upon intake of the vehicle and Ryan has informed me all of the items have occured in the 19 days since we purchases the vehicle. He refuses to admit they were deceptive in how they sold this car. Fluid levels and condition alone of those show they didnt' do the proper inspections. He told me to have the car towed at my expense back to them. They would try to see what the problem is. They have had this vehicle three times since purchase with the same issues and missed or refused to acknowledge the real issues which the other service station found immediately...AGAIN-- BEWARE!!!!!!!!! the warranty they offer is the fox guarding the hen house and their excuse to be deceptive. Every person we talk to also says a reputable dealership would make this right or let you return the car in the first 30 days, I think we know why they don't do this-- their service station and sales people on the used side are stereotypical used car people. It is why that stereotype exists, shame on them all. More

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Got what I wanted Got just what I was looking for (white Insight) with a straight up deal with Chris. I had about given up on the Insight after shopping around, but got Got just what I was looking for (white Insight) with a straight up deal with Chris. I had about given up on the Insight after shopping around, but got a great deal so was able to get it. They took good care of me. More

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