Chris Gomez | Page 24

I bought a new 2024 CRV that had a two year maintenance warranty . The first sirvice $ 167 service charge . Ask for a manager and they said he was in a meeting, so I ask to have him call me, 24 hours la warranty . The first sirvice $ 167 service charge . Ask for a manager and they said he was in a meeting, so I ask to have him call me, 24 hours late and no call Not good on customer service after you spend you money More

Print

One of best service experiences I have ever had! Set the service appointment for a time that was convenient for my schedule. The staff was very friendly. They performed my regular maintenance and re Set the service appointment for a time that was convenient for my schedule. The staff was very friendly. They performed my regular maintenance and recall service quickly and efficiently. Complimentary shuttle service that I was able to use. When I picked up my vehicle smooth easy process with a free car wash! I will definitely be back for my future service needs! Thanks again Joe at Jim White Honda! More

Print

If I could rate it a zero, I would. Manager is an absolute jerk. My vehicle is in their system, they sold me the incorrect transmission fluid. I dumped one bottle in my vehicle before Manager is an absolute jerk. My vehicle is in their system, they sold me the incorrect transmission fluid. I dumped one bottle in my vehicle before checking the label— trusting that the guy gave me the right fluid. Called parts department and the guy couldn’t believe his fellow employees mistake. Asked the manager for a flush because of their mistake— they brick walled me, wouldn’t do anything to right their wrong. He said that as far as he was concerned, we asked for transmission fluid and they sold it to us. He did exchange the fluid I had, but wouldn’t do a flush, discount on additional fluid so I could flush, or anything. Acted like it was my fault. Checked with another dealership and this type of transmission fluid has never been used for any of the pilots. It was phased out of any Honda vehicles after 2014. I have a 2018 pilot. Put it all on the little guy. Sick. More

Print

Great service from sales, finance and overall very positive experience. Josh was incredibly thorough and helpful. We will return for future purchases! positive experience. Josh was incredibly thorough and helpful. We will return for future purchases! More

Print

I have a 2018 Honda HR-V EX-L and at 68,000 miles the CVT went out. I have always maintained and serviced at Honda regularly. I've also had the CVT fluid changed at 30k and 60k. Honda dealer acted like it wa went out. I have always maintained and serviced at Honda regularly. I've also had the CVT fluid changed at 30k and 60k. Honda dealer acted like it was my fault even though bought it certified pre-owned in 2019 from the same dealer and had all my service done there. The service department only care about getting money from you. Then proceed to tell me my certified pre-owned warranty no longer exists and I need to purchase an extended warranty on the spot offered directly from Honda with no documentation. Skip this dealer... there are other options in the area. More

Print

Glad I only bought my car from them. Keep an eye the finance guy. Make sure he does what you want and never get your car serviced there. 👺👹👎🏻💩🤬😡 Keep an eye the finance guy. Make sure he does what you want and never get your car serviced there. 👺👹👎🏻💩🤬😡 More

Print

We had a great experience buying our last 2 cars from Jim White Honda. Would recommend them highly. Dealt with both Brian and Derek and as much as I stress about the financing, I found their Finance Manag White Honda. Would recommend them highly. Dealt with both Brian and Derek and as much as I stress about the financing, I found their Finance Manager, Scott was great to work with. A+ Guys!! More

Print