24 Reviews
Write a Review24 Reviews of Chris Goodrich
July 26, 2021
I was told that I needed new tires now.I purchased 4 new I was told that I needed new tires now. I purchased 4 new tires 2 years ago from Fields I have driven 23,000 miles. Since BMW tires are supposed t I was told that I needed new tires now. I purchased 4 new tires 2 years ago from Fields I have driven 23,000 miles. Since BMW tires are supposed to last 36.000 to 40,000 miles I think they sold me tires off a loaner Or a trade in. I would like this investigated More
July 14, 2021
Always the best experience. The whole service department is top notch and delivers all promised. I have been using them for years and although they are not the closest I would never consider going anywhere is top notch and delivers all promised. I have been using them for years and although they are not the closest I would never consider going anywhere else More
Other Employees Tagged: Brandon Luke
August 05, 2020
outstanding service ! with one phone call I am completely convinced I have found my vehicles new service department ! Chris Goodrich promptly provided me with useful feed with one phone call I am completely convinced I have found my vehicles new service department ! Chris Goodrich promptly provided me with useful feed back in a sticky situation, helping me find my new service department and advisor ! I for the first time look forward to bringing my vehicle in for service, I feel I have found an advisor I can t trust ! More
December 30, 2019
Chris is very attentive, honest, pleasant to work with and professional. We have worked with Chris for many years and always satisfied with his work and attention to detail Highly recommend Chris to a and professional. We have worked with Chris for many years and always satisfied with his work and attention to detail Highly recommend Chris to anyone needing service and work with a gentleman who cares. He is also a pro installing children car seats!! Thank you, Chris, for servicing our cats and for your personal care. Much appreciated. More
March 22, 2019
Great Service! I bought my BMW 328I xDrive (f30) from the Fields Mini of Chicago and got the car serviced here as the breaks and break calipers were rusted and makin I bought my BMW 328I xDrive (f30) from the Fields Mini of Chicago and got the car serviced here as the breaks and break calipers were rusted and making a thud noise when they were pushed. My service manager was friendly and helpful. And after four hours or so of waiting in their very nice waiting area he came back and went over what they had done to fix the car and what they had replaced and showed me the very through invoice. He then proceeded to show me things that they suggested I take care of. Balding tyres ect. Also love the free car washes and friendly staff! A much different environment form other BMW dealerships in the area for sure! More
January 20, 2019
Fields BMW - Best Customer Experience Ever! I've purchased six BMW 5 Series from Fields BMW in the past 20 years even though many others Dealers have reached out for my business. Fields BMW alwa I've purchased six BMW 5 Series from Fields BMW in the past 20 years even though many others Dealers have reached out for my business. Fields BMW always exceeds my expectations in Service, Product Quality, Friendliness & Support through the entire Relationship. From Purchasing the car through owning the car, they always make me feel appreciated and special. More
Other Employees Tagged: Jerry Marichal, Jung Park , Dave McCulloch
January 14, 2019
The best bmw dealership Buying a bmw at fields in Northbrook is always a positive experience They are willing to go the extra mile for their clients. Because they do, we ar Buying a bmw at fields in Northbrook is always a positive experience They are willing to go the extra mile for their clients. Because they do, we are loyal customers. The service department is phenomenal. These are high caliber professionals More
Other Employees Tagged: Richard Weinstein, Jerry Marichal, Jim Iverson, Joe Jamilkowski, Carrie Shapiro
December 28, 2018
Great Knowledgeable Staff The service at this dealership is awesome. Everyone from Sales, Service, to the cafe is wonderful . Friendly staff that makes you feel like family. I The service at this dealership is awesome. Everyone from Sales, Service, to the cafe is wonderful . Friendly staff that makes you feel like family. I highly recommend Fields BMW Northfield for all of your BMW needs. More
Other Employees Tagged: Jori Renc, Tom Ambat
December 22, 2018
Great dealer We keep coming back to Fields BMW because they are dependable and fully committed to great service. They have gone to bat for us when we have had prod We keep coming back to Fields BMW because they are dependable and fully committed to great service. They have gone to bat for us when we have had product issues and we always feel we have been treated fairly. Our purchase and service experiences have always deserved a 5/5 rating. More
Other Employees Tagged: Jerry Marichal, Ed Palomeno, Joe Jamilkowski, Jori Renc, Carrie Shapiro
October 06, 2018
Great service - as always Having two BMW's in our home, I can say one of the main reasons for staying with BMW (aside from the performance of the cars themselves) is the incred Having two BMW's in our home, I can say one of the main reasons for staying with BMW (aside from the performance of the cars themselves) is the incredible service I ALWAYS receive from Chris Goodrich. He is friendly, knowledgeable, responsive and thorough. I will continue to drive BMW's and I will continue to buy and service them at Fields! More