Chris Goodwin
Chris Goodwin at Lehigh Valley Hyundai

Chris Goodwin | Page 21

Director of Customer Relations

Lehigh Valley Hyundai

675 State Avenue
Emmaus, PA 18049

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4.9
291 Reviews
4.9

291 Reviews

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291 Reviews of Chris Goodwin

August 30, 2023

Dealership Rating
Employee Rating

Took 4 days to get call back with labor estimate. Car towed on 7/26. Did not get car back until 8/23 and now must be inconvenienced even more by doing 2000 mile oil consumption test. More

by miranlei
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Iad Antonios , Matt Daly

Aug 31, 2023

Lehigh Valley Hyundai responded

I'm sorry to learn about the delay and inconvenience you experienced. We aim for prompt communication and efficient service, so it's disappointing that we didn't meet those expectations in your case. I'd like to personally assist with this situation if possible - please reach out when convenient. Thank you, Iad Antonios - General Manager - (610) 965-1537

Sep 02, 2023

Lehigh Valley Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 26, 2023

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Service was great. Staff was very friendly and knowledgeable! Definitely recommend this dealership to anyone More

by Jen.heidenwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iad Antonios , Taylor

Aug 26, 2023

Lehigh Valley Hyundai responded

Jen, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Hyundai!

August 25, 2023

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Employee Rating

Very knowledgable and friendly. Had an oil change and filter. My tired were rotated and engine filter replaced. Have a very nice waiting area with coffee and water along with som More

by Jmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iad Antonios

Aug 26, 2023

Lehigh Valley Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lehigh Valley Hyundai, we look forward to having you as a valued customer for many years to come!

Aug 26, 2023

Jmac responded

Thank you for everything. I will definitely be bringing my car back for service and inspections. I haven’t taken it anywhere else since I bought it in 2015. And when I need another car it will definitely be a Hyundia.

August 24, 2023

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Employee Rating

Easy drop off and pickup. Was kept informed about the work being done and an estimated cost. Friendly service. More

by davidadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iad Antonios

Aug 25, 2023

Lehigh Valley Hyundai responded

We're glad to know that you found our service at Lehigh Valley Hyundai easy and friendly. Keeping customers informed is a top priority for us, so we appreciate your feedback!

August 22, 2023

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Today’s experience was like my others. The staff is extremely helpful and courteous! I’m always pleased with my experience. More

by villanianthony
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Lehigh Valley Hyundai responded

We're so glad to know that you've consistently had positive experiences with our team at Lehigh Valley Hyundai! We appreciate your kind words and look forward to serving you again next time!

August 18, 2023

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Employee Rating

Fast service, clean facility, friendly employees. Great lounge area with free refreshments. A lit if cars to look at. More

by x79red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iad Antonios

Aug 18, 2023

Lehigh Valley Hyundai responded

We're glad to know you enjoyed the fast service, clean facility, and friendly staff here at Lehigh Valley Hyundai. We strive to make our lounge as comfortable as possible for all of our guests! Thanks for your review.

August 17, 2023

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This was my first time at this dealership and it was very impressive. From the beginning to the end of my visit, nothing but professionalism was on display. A close friend of mine also goes to the same deale More

by jshockers4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iad Antonios

Aug 18, 2023

Lehigh Valley Hyundai responded

We're glad to know you had a positive first experience at Lehigh Valley Hyundai! We appreciate your kind words about our professionalism and are happy that we've also impressed your friend. Thanks for the review!

August 09, 2023

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Recall service went well. The quote given to me for repairs was just completely and totally astronomical. (Thousands of dollars) Not sure where these prices come from? A la More

by ekim1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Iad Antonios

Aug 10, 2023

Lehigh Valley Hyundai responded

I'm sorry to learn about your disappointment with the quote for repairs. We strive to provide competitive pricing and it's concerning that you felt otherwise. I understand we've lost your business but your feedback is valuable as we continuously work on improving our services. If you'd like to add anything else, please feel free to reach out to me directly. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

August 06, 2023

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Amazing service overall by Alex. He was very attentive to making sure his got the job done. More

by tommysilvera
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Iad Antonios , Alex

Aug 07, 2023

Lehigh Valley Hyundai responded

Thank you for the review! We appreciate the kind feedback about Tommy and hope to see you again at Lehigh Valley Hyundai!

August 05, 2023

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great dealership and staff i bought a Hyundai in 2010 and again in 2023 no need to buy anywhere else More

by wjb9989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary and dan

Aug 07, 2023

Lehigh Valley Hyundai responded

We're delighted to know you've had great experiences with us at Lehigh Valley Hyundai over the years. Thank you for your loyalty and trust in our dealership!

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