Chris Goodwin
Chris Goodwin at Lehigh Valley Hyundai

Chris Goodwin | Page 9

Director of Customer Relations

Lehigh Valley Hyundai

675 State Avenue
Emmaus, PA 18049

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4.9
291 Reviews
4.9

291 Reviews

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291 Reviews of Chris Goodwin

October 26, 2024

Dealership Rating
Employee Rating

Dealership and staff were very welcoming. Offered drinks and snacks while waiting for sales person to get prices. More

by tkotch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iad Antonios , Adam

Oct 27, 2024

Lehigh Valley Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 25, 2024

Dealership Rating
Employee Rating

The shop is very clean. The service department is very kind abd helpful. Fast service. More

by debi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iad Antonios , Domenic

Oct 27, 2024

Lehigh Valley Hyundai responded

Thank you, Debi, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2024

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Employee Rating

Dave was very helpful. I took my vehicle to have the brakes done back in August 2024. It was during the serving they found an oil leak. Dave advised me that since my vehicl More

by 57ahernandez
Recommend Dealer
Yes

Other Employees Tagged: Dave

Oct 22, 2024

Lehigh Valley Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Hyundai.

October 16, 2024

Dealership Rating
Employee Rating

I called to make an appointment to have the neutral safety switch replaced. The dealer called me back and said I had to get a diagnosis performed first and it will cost $80. Then once they did the $80 More

by RJY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 16, 2024

Lehigh Valley Hyundai responded

I apologize for the frustration you experienced with our service process. It sounds like there was a miscommunication regarding your initial request and pricing expectations. We strive to provide transparent and fair services, so it's concerning to hear about this experience. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

October 08, 2024

Dealership Rating
Employee Rating

Staff is always very friendly and informative and always ensures all my questions are answered More

by kayladhanover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iad Antonios

Oct 09, 2024

Lehigh Valley Hyundai responded

Thank you for reviewing Lehigh Valley Hyundai! It was so kind of you to share your experience, Kayla.

October 05, 2024

Dealership Rating
Employee Rating

Adam was very attentive and knowledgeable about the Palisade we were shopping for. We appreciate how personable he was throughout the buying process as well - he felt like he truly cared. More

by Ahirst2183
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iad Antonios

Oct 07, 2024

Lehigh Valley Hyundai responded

We're delighted to hear that Adam provided such attentive and personable service during your visit at Lehigh Valley Hyundai. Thank you for sharing this positive experience with us, and enjoy your new Hyundai Palisade!

September 30, 2024

Dealership Rating
Employee Rating

I was really pleased with Lehigh Valley Hyundai dealership. Badih showed my wife and I an above and beyond customer service! Nice work Badih keep up the positive and engaging attitude! More

by Rodrigopichardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iad Antonios , Badih

Sep 30, 2024

Lehigh Valley Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Badih met your expectations. Thank you again for choosing Lehigh Valley Hyundai. We look forward to having you as one of our valued customers for many more years to come!

September 30, 2024

Dealership Rating
Employee Rating

Christopher was very professional and promptly took care of me. The young woman who took my car was also very friendly. I feel my car was taken care of in a timely manner. Thank you More

by Yazzy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Lehigh Valley Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 29, 2024

Dealership Rating
Employee Rating

Always courteous service and read it with a smile not too much of a wait time and always very informational More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Lehigh Valley Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Lehigh Valley Hyundai. We look forward to having you as one of our valued customers for many more years to come!

September 24, 2024

Dealership Rating
Employee Rating

They were able to fix my car getting it covered under a special program by Hyundai. So it saved me a lot of money and was great customer service. More

by Jja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iad Antonios , Badih

Sep 25, 2024

Lehigh Valley Hyundai responded

We're delighted to hear that our team at Lehigh Valley Hyundai could assist you and save you money through the special program. Thanks for sharing your positive experience!

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