Chris Goodwin | Page 9

Went in with specific guidelines to get a new vehicle and trade in a previous vehicle. Aubrey and the sales managers made sure that I got to what I was looking for (and more)! It was a quick experience and I trade in a previous vehicle. Aubrey and the sales managers made sure that I got to what I was looking for (and more)! It was a quick experience and I am in love with my new vehicle! Thank you Aubrey and Vinart team! More

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Basma was very helpful, friendly, and a pleasure to buy a car from! Came in with a challenging request but she got it done! car from! Came in with a challenging request but she got it done! More

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With 100 percent warm smile and welcome. Patiently explain all my questions. I had a great experience. Patiently explain all my questions. I had a great experience. More

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Warm welcome walking in the door immediate attention introduced to sales staff very pleasant experience. No rush all questions answered made us feel we had come to the right place to make a major decis introduced to sales staff very pleasant experience. No rush all questions answered made us feel we had come to the right place to make a major decision. More

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Customer service was top tier. Staff was pleasant and attentive. Best service department in the lehigh valley Staff was pleasant and attentive. Best service department in the lehigh valley More

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Dealership and staff were very welcoming. Offered drinks and snacks while waiting for sales person to get prices. Offered drinks and snacks while waiting for sales person to get prices. More

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The shop is very clean. The service department is very kind abd helpful. Fast service. The service department is very kind abd helpful. Fast service. More

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Dave was very helpful. I took my vehicle to have the brakes done back in August 2024. It was during the serving they found an oil leak. Dave advised me that since my vehicl I took my vehicle to have the brakes done back in August 2024. It was during the serving they found an oil leak. Dave advised me that since my vehicle was under warranty the work would be done at no cost to me. Also my car rental was covered. Everyone is so helpful and professional. More

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I called to make an appointment to have the neutral safety switch replaced. The dealer called me back and said I had to get a diagnosis performed first and it will cost $80. Then once they did the $80 safety switch replaced. The dealer called me back and said I had to get a diagnosis performed first and it will cost $80. Then once they did the $80 diagnosis they called and said they need to perform a more in depth diagnosis and it will cost another $180. I told them I would not pay both costs, so they waived the initial $80. After the 2nd diagnosis they confirmed my Tucson needs a neutral safety switch! They wanted over $500 to replace the switch and also said they would not replace the switch without also replacing the gear shifter cable which would also be over $500. I am taken aback that they did not honor my initial request to just replace the neutral safety switch and they wanted me to pay over $1200 for the installation of a $50 part! They also offered to give me an appraisal on the worth of my Tucson and never did the appraisal. More

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Staff is always very friendly and informative and always ensures all my questions are answered ensures all my questions are answered More

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