When I went to pick up my Rav 4 after its first service
at Boch Toyota, some kind of grease was on my drivers seat. The dealer tried to remove it, but was only able to remove around 80% of it. I had the S
at Boch Toyota, some kind of grease was on my drivers seat. The dealer tried to remove it, but was only able to remove around 80% of it. I had the Service Director (Kenny Lopez) and Manny Mitoulis sign a note saying that the grease stain would not lower the value of this vehicle when the lease period was over.
My experience would have been much better if the Service Dept hadn’t tried to allege that I stained the vehicle. This vehicle only has 2400 miles on it.
I suggest covering up your seats with a sheet, before bringing it in for service.
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by ACMCP1
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Sergi
, Theresa Awad, Matt Crane, Kenny Lopez, Menny Mitoulis
I think this dealership has great professional workers.
And explain exactly what’s going on with your car they keep you updated and I just like the way they present themselves.
And explain exactly what’s going on with your car they keep you updated and I just like the way they present themselves.
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by IGIBBS57
Verified Customer
Verified Customer
Technical problem
Technical service was great, very knowledgeable on technical bulletins and was able to resolve the issue very quickly. This facility was developed th
Technical service was great, very knowledgeable on technical bulletins and was able to resolve the issue very quickly. This facility was developed through years of experience and my issue was resolved within a very reasonable time. Appointments was very easy to coordinate online. Will repeat service. Thank you.
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by hockeyfanboston
Verified Customer
Verified Customer
The service was awesome. I was able to get in and get out
quickly for what I went there for. Thank you for your services.
quickly for what I went there for. Thank you for your services.
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by KLMEEHAN26
Verified Customer
Verified Customer
May 21, 2020 -
Nucar Toyota of Norwood responded
Thank you KLMEEHAN26 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that Chris and our team took such great care of you during your visit, I will be sure to pass along the message. If you need anything further, please feel free to reach out. We hope to see you here again, take care!
Jessica Costello
Customer Relations Manager
Boch Toyota
Great Service and excellent car, and the service was
quick and thorough. Chris was awesome and very careful and very clean great customer service. Ok bye.
quick and thorough. Chris was awesome and very careful and very clean great customer service. Ok bye.
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by Eggynyce2
Verified Customer
Verified Customer
May 06, 2020 -
Nucar Toyota of Norwood responded
Thank you Eggynyce2 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm glad to hear that you had a great visit with Chris and our team, I will be sure to pass along the message. If you need anything further, please feel free to reach out. We hope to see you here again, take care!
Jessica Costello
Customer Relations Manager
Boch Toyota
Chris is awesome! Easy Going to work with and always
prompt to help. I tried to visit the dealer when I know he is on schedule.
prompt to help. I tried to visit the dealer when I know he is on schedule.
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by Christina
Verified Customer
Verified Customer
May 06, 2020 -
Nucar Toyota of Norwood responded
Thank you Christina for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that Chris took such great care of you during your visit, I will be sure to pass along the message. We look forward to seeing you here again, take care!
Jessica Costello
Customer Relations Manager
Boch Toyota
Boch Toyota has an awesome group of service advisors.
Many of them have been there for many years. They are courteous and prompt in letting you know when your vehicle is ready to be picked up!
Many of them have been there for many years. They are courteous and prompt in letting you know when your vehicle is ready to be picked up!
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by HVER423030
Verified Customer
Verified Customer
May 06, 2020 -
Nucar Toyota of Norwood responded
Thank you HVER423030 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm so pleased to hear that our team has taken great care of you during your visits, I will be sure to pass along the message! Please feel free to reach out if you need anything further. We look forward to seeing you here again, take care!
Jessica Costello
Customer Relations Manager
Boch Toyota
I had my usual excellent and satisfying and powder with
I had my usual excellent and satisfying and powder with Boch Toyota maintenance the other day. I was particularly impressed with your attention to so
I had my usual excellent and satisfying and powder with Boch Toyota maintenance the other day. I was particularly impressed with your attention to social distancing.
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by BOBXBATEMAN
Verified Customer
Verified Customer
Other Employees Tagged:
Matt Crane
May 05, 2020 -
Nucar Toyota of Norwood responded
Thank you BOBXBATEMAN for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to here that our team took such great care of you, I will be sure to pass along the message! If you need anything further, please feel free to reach out! We hope to see you here again, take care!
Jessica Costello
Customer Relations Manager
Boch Toyota
Excellent at what they do. The staff is very
professional, l would recommend this dealership. They called as soon as they were done. No wait time at all.
professional, l would recommend this dealership. They called as soon as they were done. No wait time at all.
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by Agness.mpundu
Verified Customer
Verified Customer
May 05, 2020 -
Nucar Toyota of Norwood responded
Thank you Agness.mpundu for your review and recommendation! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that Chris and our team took such great care of you, I will be sure to pass along the message. If you need anything further, please feel free to reach out! Hope to see you here again, take care!
Jessica Costello
Customer Relations Manager
Boch Toyota
Everything was ok until I found out that they charged me
a 3% fee for a non-cash payment. Can’t believe it. Will not be back.
a 3% fee for a non-cash payment. Can’t believe it. Will not be back.
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by JOEANTMAR3
Verified Customer
Verified Customer