Please give attention and priority to clients. I do not
think that the review constitutes a difference to the employees because they are present continuously and there is no noticeable change in their deal
think that the review constitutes a difference to the employees because they are present continuously and there is no noticeable change in their dealings with customers. The method remains one and constant.thank you
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by AHMED_SALEM1987
Verified Customer
Verified Customer
May 05, 2020 -
Nucar Toyota of Norwood responded
Thank you AHMED_SALEM1987 for your feedback! We appreciate you taking the time to share your experience with us. If you'd like to speak further about your visit, please feel free to email me directly at jcostello@boch.com. Thank you and take care!
Jessica Costello
Customer Relations Manager
Boch Toyota
Excellent service. Courteous knowledgeable professional.
Chris was great. Appointment was timely and accurate. Boch is my dealer for the past. 30 years, sales and services and people like Chris are the r
Chris was great. Appointment was timely and accurate. Boch is my dealer for the past. 30 years, sales and services and people like Chris are the reason why.
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by MARYLANE366
Verified Customer
Verified Customer
May 05, 2020 -
Nucar Toyota of Norwood responded
Thank you MARYLANE366 for your review! I'd also like to say a special thank you for being such a loyal customer! We truly appreciate you taking the time to share your experience with us at Boch Toyota. I'm so pleased to hear that Chris took such great care of you, I will be sure to pass along the message. Feel free to reach out if you need anything further! We look forward to seeing you here again, take care!
Jessica Costello
Customer Relations Manager
Boch Toyota
Chris quickly responded to my concern of a nail in my
tire and low tire pressure. He told me I could come in as soon as possible and they would address it.
tire and low tire pressure. He told me I could come in as soon as possible and they would address it.
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by Lovely Day
Verified Customer
Verified Customer
May 05, 2020 -
Nucar Toyota of Norwood responded
Thank you Lovely Day for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm so pleased to hear that Chris was able to take such great care of you, I will be sure to pass along the message! Please feel free to reach out if you need anything further. We hope to see you here again!
Jessica Costello
Customer Relations Manager
Boch Toyota
It was excellent the service rep was friendly Also he was
very informative and detailed of the service I was getting at the end he explained if I had question or concerns tto call him send an email
very informative and detailed of the service I was getting at the end he explained if I had question or concerns tto call him send an email
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by LLORENTTYD
Verified Customer
Verified Customer
May 05, 2020 -
Nucar Toyota of Norwood responded
Thank you LLORENTTYD for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm so glad to hear that you had such a great visit with Chris and our team, I will be sure to pass along the message! If you need anything further, please feel free to reach out. We hope to see you here again!
Jessica Costello
Customer Relations Manager
Boch Toyota
Oil change was done in a prompt and efficient manner.
They were able to offer me many time slots available. Overall the service and wait time was perfect.
They were able to offer me many time slots available. Overall the service and wait time was perfect.
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by LAL2402
Verified Customer
Verified Customer
May 05, 2020 -
Nucar Toyota of Norwood responded
Thank you LAL2402 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm glad to hear that you had such a great visit with our Chris and our team, I will be sure to pass along the message! If you need anything, please feel free to reach out. We hope to see you here again!
Jessica Costello
Customer Relations Manager
Boch Toyota
Satisfied with the service I got, called late and was
accommodated . Got updates and closing time, I was glad I came that evening, it worked out well
accommodated . Got updates and closing time, I was glad I came that evening, it worked out well
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by ENWEL
Verified Customer
Verified Customer
May 05, 2020 -
Nucar Toyota of Norwood responded
Thank you ENWEL for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that you had such a great visit with our service team, I will be sure to pass along the message. If you need anything, please feel free to reach out. We hope to see you here again!
Jessica Costello
Customer Relations Manager
Boch Toyota
Service first class, and advisor should pay more
attention to the technician fixed the car .
After everything correct and the receptionist are friendly.
Louis, Texera A. Kyle Ayuda and CHRIS all d
attention to the technician fixed the car .
After everything correct and the receptionist are friendly.
Louis, Texera A. Kyle Ayuda and CHRIS all doing a good job in this Company.
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by NORALUSMILLER68
Verified Customer
Verified Customer
May 05, 2020 -
Nucar Toyota of Norwood responded
Thank you NORALUSMILLER68 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm glad to hear that our service team took such great care of you, I will be sure to pass along the message! If you need anything, please feel free to reach out! Hope to see you here again!
Jessica Costello
Customer Relations Manager
Boch Toyota
I bought my car from Chris Gray, in 2013, and he still
works there. Larry was my service advisor again yesterday and did a great job. Only required maintenance items were suggested.
The only reason I
works there. Larry was my service advisor again yesterday and did a great job. Only required maintenance items were suggested.
The only reason I am giving a lower rating on this business is due to their recent decision to charge 3% more if you pay by credit or debit card. In the era of Covid 19 most places have stopped taking cash and check to reduce transmission rates. But this business wants Cash and check or to charge you 3% more...and without advertising that fact. If you are so happy to charge 3% more than you should be proud of it and advertise it!
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by JIMRBREWSKI
Verified Customer
Verified Customer
Very satisfied with my service. Everybody was very
professional and did exactly what they said they would do. I felt that my service advisors really were on top of everything.
professional and did exactly what they said they would do. I felt that my service advisors really were on top of everything.
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by BROCKTONJOHN22
Verified Customer
Verified Customer
Other Employees Tagged:
Jack Tu
Had an oil change. Found large oil stains in my driveway.
Went back to dealer ship. It was leaking oil. There was a problem with casket being twisted. I’m 81 years old and NEVER had a problem with an oil cha
Went back to dealer ship. It was leaking oil. There was a problem with casket being twisted. I’m 81 years old and NEVER had a problem with an oil change. It was fixed(I hope). No apology. Not even a free oil change.
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by SIGRID.BECK
Verified Customer
Verified Customer
Mar 12, 2020 -
Nucar Toyota of Norwood responded
Hello SIGRID.BECK, my name is Jessica, I am the customer relations manager at Boch Toyota. I'd like to talk further about your visit here. When you have a moment, my email is jcostello@boch.com. Thank you, I look forward to speaking with you.
Jessica Costello
Customer Relations Manager
Boch Toyota