Chris Green | Page 5

Glenn Polk Chevrolet of Sanger responded

Thank you. That is a win right there, quick, easy, and even better than expected. Kathie does a great job taking care of people and making sure everything comes together the right way. We appreciate the recommendation and are glad we could earn your business. Enjoy the new ride.

Glenn Polk Chevrolet of Sanger responded

Thank you for the honest feedback. I am glad to hear Kathie made the experience comfortable, straightforward, and pressure free, that is exactly how it should feel when buying a vehicle. I also appreciate you recognizing our finance team. On the parts side, I am sorry for the inconvenience of the extra trip, that is on us and we should have had everything lined up the first time. I do appreciate you giving us the opportunity to make it right. It means a lot that you would choose to do business with Kathie and our team again. We appreciate the trust.

Glenn Polk Chevrolet of Sanger responded

Thank you, Cyndi:::::))))) That is what we love to hear. I am glad Justin made the experience easy, patient, and pressure-free while taking great care of you. He does a fantastic job making people feel comfortable and confident in their decision. We truly appreciate you sending folks his way and trusting us with your purchase. Enjoy the new ride.

Glenn Polk Chevrolet of Sanger responded

Thank you, Rex. That is what we love to hear. I am glad everything was ready to go when you arrived and that the trade, sales, and finance process all felt easy from start to finish. That kind of smooth experience is exactly what we are aiming for. Sounds like the team took great care of you. We truly appreciate you choosing us. Enjoy the new ride.

Glenn Polk Chevrolet of Sanger responded

Thank you, Doug. That is moving at lightning speed right there. I am glad Tanner Kuhn jumped on it quickly, answered your questions, and had that vehicle sitting in your driveway in less than a day. That is how the process should feel. Sounds like the whole team took great care of you. We truly appreciate the recommendation and you choosing to do business with us. Enjoy the new ride.

Glenn Polk Chevrolet of Sanger responded

That is what we love to hear. I am glad Kathy took great care of you again and did everything she could to make the deal come together smoothly. Earning your business a second time says a lot about the way she treats people. We truly appreciate you coming back to see us.

Glenn Polk Chevrolet of Sanger responded

Thank you for sharing this. I appreciate you working through the hiccup with the financing paperwork and understand how frustrating that can be when things do not go smoothly. Sometimes those bank portal systems can slow things down, but I am glad our team stayed with it and got everything completed. I am also glad to hear our sales and service teams were friendly and efficient throughout your visit.

Glenn Polk Chevrolet of Sanger responded

Thank you, Tony. That is what we love to hear. I am glad Jenny Jo and Chris made your experience enjoyable and truly no pressure while being ready to help however needed. Getting a “10 stars” kind of experience is exactly what our team strives for. It means a lot that you are already planning to come back for another vehicle. We truly appreciate the trust and the relationship. Looking forward to seeing you again.

Glenn Polk Chevrolet of Sanger responded

I really appreciate you sharing this. I am glad our team was able to work with you on the trade value, pricing, and monthly payment to create something manageable while taking the time to walk you through what was necessary and what was not. Honest communication and a transparent process are exactly what we strive for, which reflects the heart behind our Polk Promise. Thank you for trusting us with such an important purchase. Enjoy the new ride.

Glenn Polk Chevrolet of Sanger responded

Thank you, Jacquie. Feeling like family from that very first call is exactly the experience we hope to create, and it means a lot that this is your fourth vehicle with us. Jenny Jo and the Sanger team take great pride in building real relationships and making the process comfortable and enjoyable, and I know they will appreciate the recognition. Being family-owned and operated for over 30 years has always been about earning trust one visit at a time. We truly appreciate the loyalty and the opportunity to keep serving you.