Chris Grossman
Chris Grossman at Toyota Direct

Chris Grossman

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.7
161 Reviews
4.7

161 Reviews

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161 Reviews of Chris Grossman

July 29, 2026

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Chris Grossman always takes care of us! The truck/ car & our RAV4 is always fixed quickly and done right! Thanks More

by Jerry
Service Price Transparency
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Recommend Dealer
Yes
Jul 29, 2026

Toyota Direct responded

Jerry, this feedback just made our day! Thank you from all of us at Toyota Direct and we’ll be sure to pass this along to Chris.

July 29, 2026

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Years ago, it was hard for a woman to get fair and only-necessary work done on her car. That has changed over the years and I experience total fairness and honesty at Toyota Direct. Chris is the very More

by sheila0229
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Recommend Dealer
Yes
Jul 29, 2026

Toyota Direct responded

Sheila, thanks for choosing Toyota Direct. We're honored to have your trust. See you next time!

July 28, 2026

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The service appointment went very well. The area is clean and everyone was very friendly and welcoming. More

by shardayljohnson
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Recommend Dealer
Yes
Jul 28, 2026

Toyota Direct responded

We're happy to hear everything was spotless and our team was welcoming at Toyota Direct. Your feedback is greatly appreciated!

July 21, 2026

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Very good work good services very excellent for me I like Toyota 👍 very good thx More

by natachajoseph747
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Recommend Dealer
Yes
Jul 21, 2026

Toyota Direct responded

Thank you for stopping by to leave Toyota Direct a wonderful review!

July 17, 2026

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Service manager Chris is knowledgeable. Their mechanics have always seemed good. But cost for repairs are high. More

by JimM
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Recommend Dealer
Yes
Jul 20, 2026

Toyota Direct responded

Hi Jim - We're pleased to hear that Chris and our team have been helpful. We understand the concern about pricing, and we'll pass your feedback along to our team. Thank you for choosing Toyota Direct!

July 14, 2026

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Chris Grossman always takes very good care of me and my fleet of cars on every visit. Very professional, always calls back when an appointment is needed. Thank you, Chris for all you do. More

by Tbanks
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Recommend Dealer
Yes
Jul 15, 2026

Toyota Direct responded

Thank you for trusting Chris and our team with your fleet, Tbanks! We look forward to your next visit here at Toyota Direct. Safe travels!

July 14, 2026

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Great service. Great wait room with amenities. Very pleased with the service ftom Chris's team. More

by samwalls2259
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Recommend Dealer
Yes
Jul 14, 2026

Toyota Direct responded

Sam, thanks for putting your trust in Chris and our Toyota Direct service team! We hope to see you back in the future.

July 07, 2026

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Chris Grossman always takes such good care of me as a customer. I have been a customer with Toyota Direct for decades and highly recommend the service dept . They are super accommodating and have integri More

by darla2
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Recommend Dealer
Yes

July 06, 2026

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They are very truthful about what needs to be done right away and what does not need to be done right away and can wait. They make sure you get in your car ok and open the door for you when you are ready t More

by sdrum1@live.com
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Recommend Dealer
Yes

July 01, 2026

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They always provide the best service. They treat you like family. They respect your time and provide any/every thing needed for elite customer satisfaction. More

by jjrodock
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Recommend Dealer
Yes
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