Chris Grossman
Chris Grossman at Toyota Direct

Chris Grossman | Page 2

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

Contact Me
4.7
174 Reviews
4.7

174 Reviews

Write a Review

174 Reviews of Chris Grossman

September 04, 2026

Dealership Rating
Employee Rating

Maintenance sign still on. Car makes noise when I press the gas. He did not give inspections report More

by mohsinkhan993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 09, 2026

Toyota Direct responded

We strive to provide five-star service and, if we missed that mark, I'm very sorry. I would like to see what I can do to help improve your experience. Please reach out to me when you have a moment. Thank you, Paul Sayre - Service Manager - 614-476-1979

August 29, 2026

Dealership Rating
Employee Rating

Chris Grossman has always given me great service. He is very professional and extremely helpful. He does an outstanding job. More

by RonaldSolar.osu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

Toyota Direct responded

Ronald, thank you for sharing your excellent feedback about Chris! We hope to see you again at Toyota Direct.

August 06, 2026

Dealership Rating
Employee Rating

Toyota is a great dealership that you can buy any cars in a great place More

by ade774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Toyota Direct responded

Thank you for stopping by to leave Toyota Direct a wonderful review!

July 29, 2026

Dealership Rating
Employee Rating

Chris Grossman always takes care of us! The truck/ car & our RAV4 is always fixed quickly and done right! Thanks More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Toyota Direct responded

Jerry, this feedback just made our day! Thank you from all of us at Toyota Direct and we’ll be sure to pass this along to Chris.

July 29, 2026

Dealership Rating
Employee Rating

Years ago, it was hard for a woman to get fair and only-necessary work done on her car. That has changed over the years and I experience total fairness and honesty at Toyota Direct. Chris is the very More

by sheila0229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Toyota Direct responded

Sheila, thanks for choosing Toyota Direct. We're honored to have your trust. See you next time!

July 28, 2026

Dealership Rating
Employee Rating

The service appointment went very well. The area is clean and everyone was very friendly and welcoming. More

by shardayljohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Toyota Direct responded

We're happy to hear everything was spotless and our team was welcoming at Toyota Direct. Your feedback is greatly appreciated!

July 21, 2026

Dealership Rating
Employee Rating

Very good work good services very excellent for me I like Toyota 👍 very good thx More

by natachajoseph747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Toyota Direct responded

Thank you for stopping by to leave Toyota Direct a wonderful review!

July 17, 2026

Dealership Rating
Employee Rating

Service manager Chris is knowledgeable. Their mechanics have always seemed good. But cost for repairs are high. More

by JimM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Toyota Direct responded

Hi Jim - We're pleased to hear that Chris and our team have been helpful. We understand the concern about pricing, and we'll pass your feedback along to our team. Thank you for choosing Toyota Direct!

July 14, 2026

Dealership Rating
Employee Rating

Chris Grossman always takes very good care of me and my fleet of cars on every visit. Very professional, always calls back when an appointment is needed. Thank you, Chris for all you do. More

by Tbanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2026

Toyota Direct responded

Thank you for trusting Chris and our team with your fleet, Tbanks! We look forward to your next visit here at Toyota Direct. Safe travels!

July 14, 2026

Dealership Rating
Employee Rating

Great service. Great wait room with amenities. Very pleased with the service ftom Chris's team. More

by samwalls2259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Toyota Direct responded

Sam, thanks for putting your trust in Chris and our Toyota Direct service team! We hope to see you back in the future.

2
...

Dealership Inventory (202 Vehicles)

new 2026 Toyota Tacoma car, priced at $44,267
2026 Toyota Tacoma
new
Ice Cap exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tacoma car, priced at $44,267
2026 Toyota Tacoma
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tacoma car, priced at $44,641
2026 Toyota Tacoma
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tacoma car, priced at $52,369
2026 Toyota Tacoma
new
Ice Cap exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tacoma car, priced at $51,841
2026 Toyota Tacoma
new
Black exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tundra car, priced at $59,814
2026 Toyota Tundra
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive