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Chris Grossman
161 Reviews
161 Reviews
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161 Reviews of Chris Grossman
June 27, 2026
I got done a recall. Couple sensors got changed. They did a great job. They really take care of me. That’s why I love to bring my car to the Toyota direct in Columbus Ohi Couple sensors got changed. They did a great job. They really take care of me. That’s why I love to bring my car to the Toyota direct in Columbus Ohio. Thank you so much to the gentleman who helped me out. More
by regino antonio rodriguez ulloa
Verified CustomerOther Employees Tagged: Jeremy Rodock, Joey Lyn Ronk, Rufus Alexander, Caleb Meyer, John Marnell, Clifford Williams, Derek Cox, Sean Toth, Stephen Kotich
June 09, 2026
Fast write up ,and excellent communication and great price ! Amenities are great also ,nice facility! price ! Amenities are great also ,nice facility! More
by madhun67
Other Employees Tagged: John Marnell
June 06, 2026
The service time was great and how the service was explained, and how my policy was reviewed to me. explained, and how my policy was reviewed to me. More
by emeliafekaa
Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Jim Elgin, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen
June 02, 2026
Just purchased this used vehicle in January and have had it serviced twice at a different service provider before coming back to Toyota Direct! My car hasn’t run this smoothly since I’ve bought it! it serviced twice at a different service provider before coming back to Toyota Direct! My car hasn’t run this smoothly since I’ve bought it! More
by mlbenn1
June 02, 2026
Poor from start to finish. I made an appointment based on open times every 10 minutes, then waited 1.5 hours before my car was looked at. The car needed a radiator but the radi I made an appointment based on open times every 10 minutes, then waited 1.5 hours before my car was looked at. The car needed a radiator but the radiator was not in stock. This was Thursday morning before Memorial Day. I was told it would be Tuesday-Thursday of the next week before the car was ready since they had to get the radiator. I understand no shipments on Sunday and Monday (Memorial Day), but what about Friday and Saturday? Tuesday I called for an update only to be told the radiator was there, but the team assigned to work on my car was off that day (what??). I was told I could come over to get something needed out of the car, but when I got there they couldn’t find the keys to my car and couldn’t reach the service advisor to locate them. Wednesday when I called for an update I was told the radiator was delayed in arriving (I already know the radiator is there from the previous update), so the car wouldn’t be repaired that day either. The car was ready on Thursday. One week for a radiator:( More
by KDS
May 31, 2026
I believe that Toyota Direct has no equal. I have worked with Mindy Hill for the last decade, and always enjoy the experience. I look forward ti it and always when possible seek her out for wo I have worked with Mindy Hill for the last decade, and always enjoy the experience. I look forward ti it and always when possible seek her out for work on my vehicles She is thoughtful, efficient and personable. More
by DALEKOCAREK
Other Employees Tagged: Jeremy Rodock, Mindy Hill, John Marnell
May 30, 2026
Very friendly very professional turn my car in on a Monday and got it back Tuesday evening. Monday and got it back Tuesday evening. More
by SVin377348
Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Jim Elgin, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen
May 26, 2026
Service Rep was outstanding and very comprehensive. communications interactions were timely and clear. The waiting felt very hospitable and made my time waiting enjoyable. communications interactions were timely and clear. The waiting felt very hospitable and made my time waiting enjoyable. More
by RPAYNEHOM
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