Dealer Reviews
Cars for Sale
Dealer Log In
Chris Hammock
126 Reviews
126 Reviews
Write a Review
126 Reviews of Chris Hammock
February 22, 2026
Ive always taken my wife’s van for service here. This time was different. They said it was time for the timing belt to be changed…I was ok with that. Then they said it was causing something to “l This time was different. They said it was time for the timing belt to be changed…I was ok with that. Then they said it was causing something to “leak”…brought the van home and sure enough, it’s leaking something. It’s a garage kept van…before the visit, I had zero leaks on my garage floor. Could it be a coincidence, sure…but I wont be taking my vehicles back. Something didn’t sit right with me this time. More
by peterrobertferguson
Verified Customer
February 19, 2026
Top notch in Cookeville! I have done business with them for 25 years and have no complaints. The service department (Josh) took care of my issues quickly, but I expected no l I have done business with them for 25 years and have no complaints. The service department (Josh) took care of my issues quickly, but I expected no less since this is how daily operations occur. More
by Twilliams460
February 18, 2026
The people at Honda was so friendly. They had snacks in the lobby for customers and they were right on time getting our truck serviced and ready for pickup. They had snacks in the lobby for customers and they were right on time getting our truck serviced and ready for pickup. More
by LYNN.HAAS
February 14, 2026
My service advisor. Matthew was great as always. Didn’t take long for my service. Was very happy that I have got a coupon in the mail to use towards it. Matthew was great as always. Didn’t take long for my service. Was very happy that I have got a coupon in the mail to use towards it. More
by ipkis59
February 09, 2026
Three Honda dealerships attempted to diagnose and repair my 2024 CRV Sport L Hybrid and came back with no answers. No solution. No clear direction. What started as a mechanical issue.... turned into a FRUST my 2024 CRV Sport L Hybrid and came back with no answers. No solution. No clear direction. What started as a mechanical issue.... turned into a FRUSTRATING AND DAUNTING EXPERIENCE. 👉🏼THEN...... this STOUTHEARTED team stepped in.👀 A BONA FIDE HONDA DREAM TEAM‼️ Service Manager... Chris Hammock put me in contact with Service Manager Josh Savage and Technician Alan Sons; They need to pin a medal on these folks.... They chose to confront a case others had effectively walked away from. They didn’t treat it like just another repair order — they treated it like a problem to be solved. They approached it with integrity, patience, and disciplined focus. But what truly set them apart was how they treated me throughout the process. At no point did I feel like a burden, a problem, or an inconvenience. I felt heard. I felt respected. I felt like they genuinely cared about getting it right — not just for the vehicle, but for me. They worked through the complexity instead of around it. They refused to settle for assumptions or temporary fixes. And in the end, they delivered what no one else could: a clear diagnosis and a complete, decisive repair. In a world where difficult cases often get pushed aside, this team leaned in and finished the fight. That level of professionalism and care is rare. If you want a service department that stands firm when things get hard — and treats you with respect every step of the way — Honda of Cookeville Tennessee, is worth the drive! They didn’t just repair my vehicle, they restored my confidence. Especially in the Honda name. They treated me not as a problem to manage, but as a person to serve. At every step, I felt valued, not tolerated. With GRATITUDE, Crestin Burke More
by crestinjb
Other Employees Tagged: Service manager Josh Savage Technician Alan Sons
Dealership Inventory (155 Vehicles)
