Chris Hartt

Very friendly and professional. Very satisfied with the service provided and definitely will be looking forward to getting an oil change done again. Thanks Very satisfied with the service provided and definitely will be looking forward to getting an oil change done again. Thanks More

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They are as professional and polite as any business can be. Whatever your business is with them, they can be trusted, be. Whatever your business is with them, they can be trusted, More

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Service was quick, easy and good. Thanks, I'll be back when needed, until then. Thanks, I'll be back when needed, until then. More

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I brought my Explorer in for a recall. We were told it would take about 2 hours to do the repair, and right on time they were done. The garage area was very clean and customer lounge was a We were told it would take about 2 hours to do the repair, and right on time they were done. The garage area was very clean and customer lounge was also very clean. Everyone we had contact with was super nice and professional. More

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Did a great job On my warranty work am my oil change. T agood price.. T agood price.. More

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I just have to say this, Dave Pariso is the best, Zackery Franciosi is awesome to deal with in finance, but overall everyone there is great to deal with, even Chris Hart in service Franciosi is awesome to deal with in finance, but overall everyone there is great to deal with, even Chris Hart in service More

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Everyone that both my husband Jim and I have dealt with in the last 20 years has always been superior customers service including the trade ins and the new vehicles we bought Jim would of never gone in the last 20 years has always been superior customers service including the trade ins and the new vehicles we bought Jim would of never gone anywhere else for the service on our vehicle s , I now will not change a good thing Thank you Jackie More

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Chris Hartt is the best got me in in a timely manner an repairs done repairs done More

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I am extremely disappointed with my service experience at Gary Yeomans Ford Palm Bay. I dropped my vehicle off on Monday for a recall and specifically asked my service representative, Chris, to perform a ful Gary Yeomans Ford Palm Bay. I dropped my vehicle off on Monday for a recall and specifically asked my service representative, Chris, to perform a full diagnostic because my check-engine light continued coming on with catalytic-converter-related codes. I explained that the catalytic converters and all four O2 sensors had recently been replaced, provided the codes I had already received, and specifically asked that the sensors, possible leaks, and other underlying causes be investigated. Instead of receiving a clear explanation of what was actually inspected and tested, I was essentially told that their diagnostic showed the same codes I had already provided. That did not answer the reason I brought my vehicle to Ford in the first place: why are these codes continuing to return after the parts were replaced? Communication was also frustrating. I repeatedly had to call for updates and leave messages before receiving calls back. When a customer leaves a vehicle with a dealership for professional diagnosis, especially after clearly explaining the problem, they should receive detailed communication about what tests were performed, what was ruled out, and what was actually found. I am not satisfied with simply being given codes I already knew. I requested an actual diagnosis of the underlying problem, including checking the sensors and possible leaks. I would like Ford to provide documentation showing exactly what was inspected and tested. If the requested diagnostic work was not actually performed, I believe the diagnostic charge should be refunded. If the vehicle developed an additional problem because of work performed while it was in the dealership’s possession, I expect that issue to be properly addressed. This experience has been frustrating and disappointing, and I expected much better communication and service from a Ford dealership. More

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Staff was hard working and diligent. Vehicle was serviced within 1.5 hours. Waiting room was pleasant. Vehicle was serviced within 1.5 hours. Waiting room was pleasant. More

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