Chris House

Exceeded Expectations Called regarding a vehicle on their website, talked with James, gave a commitment to come in and drive the vehicle, went in, drove the vehicle, was p Called regarding a vehicle on their website, talked with James, gave a commitment to come in and drive the vehicle, went in, drove the vehicle, was pleased with it’s handling and condition ,made an offer, closed the sale, and picked up the vehicle 2 days later. Very pleased with the entire process and follow thru by James and everyone at Cain. More

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Excellent Service from John Romell I have purchased 2 cars (328xi & 528xi) from John Romell and I was really happy with the service that he provided to me. He answered all of my questio I have purchased 2 cars (328xi & 528xi) from John Romell and I was really happy with the service that he provided to me. He answered all of my questions and he made me feel very comfortable with my purchase.I loved the 328xi but I LOVE the 528xi. I told John I will see him for my next purchase. Thanks Cain and all thanks to you John. He is my SALESMAN OF THE YEAR! More

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Great overall service Found the car I was interested in online, spoke to Jim who was very helpful and had it ready to go when I arrived. Eric expeditiously took care of al Found the car I was interested in online, spoke to Jim who was very helpful and had it ready to go when I arrived. Eric expeditiously took care of all of the paperwork and Chris made sure I knew how to set up all of the vehicles functions. I would definitely recommend Cain BMV! More

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Best BMW dealership in the area My experience with Cain BMW was great from start to finish! I was referred to Mr. Ron Wesley in the Sales Dept and he went above and beyond to help me My experience with Cain BMW was great from start to finish! I was referred to Mr. Ron Wesley in the Sales Dept and he went above and beyond to help me find the car for me. Every single person I came in contact with at this dealership was friendly, kind and professional and I would like to thank all of them for making my experience pleasant and easy. I travel nearly 50 miles to this dealership but it is totally worth it. Thank you Cain BMW! More

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Great experience I am a long-time Cain customer and this was my best and easiest car-buying experience. John Romell was professional and cordial....very easy to work I am a long-time Cain customer and this was my best and easiest car-buying experience. John Romell was professional and cordial....very easy to work with. More

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Purchased a great auto We have worked with John Romell before at Cain BMW. He is a friendly salesman and understands your interests. He worked ardently to get us the best We have worked with John Romell before at Cain BMW. He is a friendly salesman and understands your interests. He worked ardently to get us the best deal on our BMW 540. The amazing point is we had just taken our car for service with no intention of buying another car. John showed us the BMW and we couldn't resist. Cain also has the friendliest service dept. More

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New Car Purchase I have purchased Cars from Cain since 1989, This latest purchase was for a special order of a BMW 430i coupe, The entire process was great from start I have purchased Cars from Cain since 1989, This latest purchase was for a special order of a BMW 430i coupe, The entire process was great from start to finish. They timed the purchase to come in prior to my lease being done within a few weeks, so it worked out perfect. As in my past purchase experiences, the entire sales staff was great to work with. Between my wife and I this is the 8th BMW that we have purchased from Cain. I would not think to work with another dealer. John and Charlie were great to work with, as is the service department. More

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Great BMW experience John Romell was very professional and made our first BMW purchase easy and pleasurable. I would certainly use him again and also will refer friends an John Romell was very professional and made our first BMW purchase easy and pleasurable. I would certainly use him again and also will refer friends and family. More

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Returning customer I'm a returning customer for both sales and service, and have never been disappointed. The staff have all been professional in their knowledge, attitu I'm a returning customer for both sales and service, and have never been disappointed. The staff have all been professional in their knowledge, attitude/personality and appearance. The service area/garage is clean and I appreciate the team taking good care of my BMW. Thanks! Please note that I never give 5 ?? As I feel there is always room for improvement in everything we do. More

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