"Mazda Elk Grove did a great job again! Chris always gives..."
Mazda Elk Grove did a great job again! Chris always gives me excellent service. It's convienent to make the appointments online. Their newly remodeled dealership has a nice waiting area with charging ports. Everyone's so nice!
Thank you for the positive review! We're so glad Chris has continued to provide you with excellent service, and you enjoyed your visit, from making your appointment online to our new waiting room. We look forward to seeing you next time!
February 10, 2020
"Excellent experience that goes above and beyond at every..."
Excellent experience that goes above and beyond at every turn, per usual. Chris was friendly and communicative, and the video they send of your car while its being serviced is a cool touch, too!
Thank you for the positive review! We're happy to hear Chris' help exceeded your expectations during your service visit. We look forward to the continued relationship.
February 05, 2020
"I was telling the guy I should have a free oil change on..."
- Alexis Valdez
I was telling the guy I should have a free oil change on my due bill due to reasons when I bought this car and he didn’t listen, but said this was my last service. I’m kind of upset since I was promise an oil change when I bought the car.
This is Billy Shields, Service Manager here at Mazda Elk Grove. I tried to call you this morning as I had the opportunity to look into the matter further. I was able to located the proper due bill and want to apologize we didn't get the accurate one when you were here. Please give me a call back at 916-405-5068 at your convenience. I have went ahead and mailed you something today to try and make up for the inconvenience.
February 05, 2020
"Trustworthy Professionals "
I enjoy taking my car to Mazda Elk Grove because I always get friendly service where everything is explained well. I trust them and get a clean car after service.
Thank you for taking the time to give us 5-stars. We're happy to hear you continue to have friendly and informative service visits for your Mazda. Happy motoring!
January 31, 2020
"Went to Mazda for my new baby's first check up! Love..."
Went to Mazda for my new baby's first check up! Love Mazda for the complimentary service appointment. I have driven a Mazda now for 10 years and I'm a lover of the Mazda Mazda3! All I have to say is they always take good care of me....so.....Zoom Zoom!
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