Chris Howard
Chris Howard at Mazda of Elk Grove

Chris Howard | Page 2

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

Contact Me
4.7
157 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

28 yrs, 1 mo

4.7

157 Reviews

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157 Reviews of Chris Howard

June 14, 2026

Dealership Rating
Employee Rating

Friendly, knowledgeable, professional, approachable, courteous, Chris is always polite and makes me feel comfortable every time I go there ! More

by ZARIV33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review! It's great to hear that Chris consistently provides you with a friendly and professional experience at Mazda of Elk Grove. We appreciate your kind words and look forward to welcoming you back on your next visit! Sincerely, The Team at Mazda of Elk Grove

June 11, 2026

Dealership Rating
Employee Rating

Attentive service. I appreciated his genial manner and professionalism Chris was good and thanks for the overnight loaner. More

by castonea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Mazda of Elk Grove responded

Thank you for your feedback! We are glad to hear that you experienced attentive service at Mazda of Elk Grove and appreciated our team's professionalism. It's great to know that Chris was able to assist you and that the overnight loaner was helpful. We hope to see you again soon! Sincerely, The Team at Mazda of Elk Grove

June 11, 2026

Dealership Rating
Employee Rating

I met with Chris Howard and he is a wonderful man. He listened to my situation and was very attentive and responsive. He was honest and the guys who did the work were very thorough. Due to the high co More

by BYERLYFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Hererra

Jun 12, 2026

Mazda of Elk Grove responded

Thank you for your feedback! We appreciate hearing about your positive experience with Chris at Mazda of Elk Grove. It's great to know that he was attentive and honest while addressing your needs. We are glad you chose to prioritize your original problem, and we are happy you enjoyed the loaner car. If you have any further questions or need assistance in the future, feel free to reach out. Looking forward to seeing you again! Sincerely, The Team at Mazda of Elk Grove

June 11, 2026

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Employee Rating

Thank you so much to the after-sales service staff for their helpful assistance. I’ll definitely be back. Thank you. More

by zhenyichen1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Mazda of Elk Grove responded

Thank you for your kind words! We’re glad to hear that our after-sales service staff were able to assist you. We look forward to welcoming you back to Mazda of Elk Grove! Sincerely, The Team at Mazda of Elk Grove

June 07, 2026

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Employee Rating

Chris and crew are always very accommodating. They go out of their way to make the service experience easy. More

by MEACHER.ROBERT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review, Robert! We’re glad to hear that you had a great service experience with Chris and our crew at Mazda of Elk Grove. Our team always strives to make the process as smooth as possible, and we appreciate your kind words. Looking forward to seeing you again soon! Sincerely, The Team at Mazda of Elk Grove

June 07, 2026

Dealership Rating
Employee Rating

Very friendly and helpful. Any questions I have it always a professional answer.Any concern about my vehicle it was brought to my attention.Thank everyone in the service depar More

by sowilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Mazda of Elk Grove responded

Thank you so much for your kind words! We truly appreciate your recognition of our friendly and professional service team at Mazda of Elk Grove. It’s great to hear that your questions were addressed and that you felt well-informed about your vehicle. Looking forward to assisting you again in the future! Sincerely, The Team at Mazda of Elk Grove

June 06, 2026

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Employee Rating

2 hr wait for an oil change and tire rotation. Upped the price for an oil change on the spot and didn’t honor online price. Tried to use a “oil is expensive” excuse but when I called him out he More

by BECERRA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael from service center

Jun 07, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the wait time and pricing issues you encountered during your visit to Mazda of Elk Grove. It's great to hear that you found value in the technician's video and their honesty. Your concerns are important to us, and we encourage you to reach out directly to discuss how we can improve your next experience. Thank you for choosing Mazda of Elk Grove, and we hope to serve you better in the future. Sincerely, The Team at Mazda of Elk Grove

June 05, 2026

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Employee Rating

Always takes care of all details. Very friendly and helpful. Enjoy the dealer experience and loaner car when needed More

by TARAVE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen, Briana Hernandez

Jun 06, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your experience at Mazda of Elk Grove and that our team provided friendly and helpful service. It's great to know that you appreciated the attention to detail and the loaner car option. We look forward to serving you again in the future! Sincerely, The Team at Mazda of Elk Grove

June 04, 2026

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Repairs were completed timely and everyone invoked was kind and courteous. The video showing what was wrong and what was needed was especially helpful More

by larryclarsen
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Hererra

Jun 05, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review, Larry! We’re thrilled to hear that your repairs were completed in a timely manner and that our team provided you with kind and courteous service at Mazda of Elk Grove. It's great you found the video helpful in understanding the repairs. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Mazda of Elk Grove

June 04, 2026

Dealership Rating
Employee Rating

Service reps are very friendly, efficient and knowledgeable. What service was done is explained and a video from the technician provides detailed information on where work was done.. More

by mitsu_motoyoshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briana Hernandez

Jun 05, 2026

Mazda of Elk Grove responded

Thank you for your amazing review, Mitsu! We’re delighted to hear that you had a positive experience with our friendly and knowledgeable service team at Mazda of Elk Grove. It’s great to know that you found the technician’s video helpful in understanding the work done on your vehicle. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Mazda of Elk Grove

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