Chris Johnson

Horrible service from advisor. No communication at all. I have had the worst experience with this dealership service department, other than the service manager I spoke with a mo No communication at all. I have had the worst experience with this dealership service department, other than the service manager I spoke with a month after my truck went into the shop. First thing is I went in on 12/23/25 for them to do a recall on a computer part and to look at my DEF system. They checked my DEF system and determined that the pump was out and also determined that I had a computer recall, which would put my DEF system under warranty. That was the only good experience I had with service advisor Chris Johnson. I had requested a loaner vehicle through Chris and he advised that it was a 3 week wait list for a loaner vehicle. I understood that. Then I messaged him once it hit the 3 weeks to check on a loaner vehicle. I sent this message to the phone number that Chris had been messaging me on about the ordered part. No response. I sent 2 more messages just asking for updates on a loaner and still no response. About 2 weeks ago, I went into the service department and just needed to get some items out of my truck for taxes and Chris appeared to seem like I was a burden just being there. All I needed was to know where my truck was since I had my extra key already. Finally, after calling and speaking to a service manager, wish I would have obtained his name, turns out there was a part in stock that was ordered by someone else that had not shown up, so the service manager was able to use that part and get my truck fixed. Went in today, 2/3/26, to pick up my truck and went to Chris, whom was my advisor during the whole thing, and he didn't even acknowledge me being there. I was standing in front of his computer for 5 minutes and another advisor asked me if I needed any help and asked my name. Chris turned to him and stated "I have it right here". Still without acknowledging that I was there. Chris printed the paperwork and the only words he spoke to me was "Sign by the X and your truck will be right there" and pointed outside. So just beware if you have Chris Johnson as your service advisor, do not expect him to respond to any questions and do not expect him to want to help you in any way. More

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Dealership was incredible to work with and helped me every step of the way. This is the fourth vehicle I’ve purchased from them in the last two years and will not be the last. every step of the way. This is the fourth vehicle I’ve purchased from them in the last two years and will not be the last. More

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Mark was AWESOME! ! Took care of my entire wishlist and got me in the car I wanted. Alex was very helpful putting the deal together, and Patrick made finance feel more ! Took care of my entire wishlist and got me in the car I wanted. Alex was very helpful putting the deal together, and Patrick made finance feel more stress-free than ever. More

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Great in the Service department! Bought 3 vehicles from them. Service department top notch. Need your Jeep Serviced call them up! Bought 3 vehicles from them. Service department top notch. Need your Jeep Serviced call them up! More

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Service review I have had 3 jeeps in this shop for work over the last few years and have always been very pleased with their work. Service writer I work with is Ch I have had 3 jeeps in this shop for work over the last few years and have always been very pleased with their work. Service writer I work with is Chris Johnson and he does an excellent job. He is easily to deal with very friendly and professional. I appreciate his help and that of others in the service department. More

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Very helpful, great service The overall experience was great, very helpful and knowledgeable staff. I would recommend anyone to clme here I was very satisfied with everyone that The overall experience was great, very helpful and knowledgeable staff. I would recommend anyone to clme here I was very satisfied with everyone that helped me. More

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Cole is the best Wotked with Cole Fletcher to buy a beautiful Denali 2500 diesel. He was very knowledgeable about the truck. I believe he answered all my questions ho Wotked with Cole Fletcher to buy a beautiful Denali 2500 diesel. He was very knowledgeable about the truck. I believe he answered all my questions honestly. I would go back to him again for another vehicle. More

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Virginia Great service from Wes I am a repeat customer of dealership. Wes was very patient with my questions and helping me decide which vehicle was best for m Great service from Wes I am a repeat customer of dealership. Wes was very patient with my questions and helping me decide which vehicle was best for me More

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Nice job getting through the process quickly and making sure I had what I needed to make a decision. Chuma and Chris were both very helpful and great with cu getting through the process quickly and making sure I had what I needed to make a decision. Chuma and Chris were both very helpful and great with customer service. More

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I wouldn't go any place else Can not have a better experience anywhere else. Purchasing a vehicle here is easy relaxed and a very enjoyable experience. I won't buy anywhere else Can not have a better experience anywhere else. Purchasing a vehicle here is easy relaxed and a very enjoyable experience. I won't buy anywhere else More

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