Chris Johnson | Page 4

Overpriced Service This dealership rakes you over the coals for service costs. Many simple service tasks cost 6 times what the part itself cost. PVC valve change $159. This dealership rakes you over the coals for service costs. Many simple service tasks cost 6 times what the part itself cost. PVC valve change $159.00 part cost $39.99 at local parts store. The task is as simple as turning the valve to the left removing it and reinstalling new. Spark plug service cost $319.00 parts cost for OEM spark plugs 16 each is 62.00 at local parts store. The labor takes between one to two hours. The overpriced service costs go on and on. More

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No attention to detail.. I bought my jeep from Mcclarty Daniel a couple years ago. They send me coupons via email for a $29 and some change oil change. When I show up there ar I bought my jeep from Mcclarty Daniel a couple years ago. They send me coupons via email for a $29 and some change oil change. When I show up there are a million other things you have to get done and pay for to be able to keep the powertrain warranty in effect. So we do what we can each time. Each oil change cost us $250+ dollars to get done. On top of that they charge me full price for said oil change twice. I called them back the first time and explained they forgot the coupon discount, they said we will apply it the next time we get seviced. So the next time rolls around we don't ask about the last time we just produce another coupon and let the last one slide. Low and behold $330 4hrs later, when they said it was going to take 1 and 1/2 hrs. Leaving frustrated we get home and what! No discount on oil change again! It's not so much the money, but the fact that the people are unreliable. This service department is a fraudulent joke. Do not fall for it, it will cost you. More

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Took to long but what dealership doesn't Bought a 15 Renegade. First of all would not recommend this vehicle! Now that said after visiting the service department 5 times in one year for repai Bought a 15 Renegade. First of all would not recommend this vehicle! Now that said after visiting the service department 5 times in one year for repairs. They took the renegade back and put us in a vehicle of our choice. So I guess you can say they finally made it right. More

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Frustrating service department First truck was a lemon. Spent 2 of 4 weeks in service. They didn't fix problems and wouldn't listen. Finally made them buy back the truck or envoke First truck was a lemon. Spent 2 of 4 weeks in service. They didn't fix problems and wouldn't listen. Finally made them buy back the truck or envoke lemon law. They wanted to do me a favor and make us pay $4000 more for a replacement. After 3 hours they finally agreed to eat the truck due to poor service department. Will go back to Lewis Chrysler next time I buy a vehicle. Only positive was our salesman. He was excellent. More

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The famous McLarty "Oh, we forgot to tell you..." When I called to schedule the 20k mile maintenance on my Jeep Renegade, I asked what the service would require and was told it would just be an oil ch When I called to schedule the 20k mile maintenance on my Jeep Renegade, I asked what the service would require and was told it would just be an oil change and tire rotation. When I arrived for the service appointment, I was told "Oh, Jeep requires a brake system flush at 20k miles" plus changing out the cabin filters, almost $200 more than just the oil change and tire rotation. My ex had previously purchased a truck from them and I had forgot how they always said "Oh, we forgot to tell you..." every time we took the truck in for servicing. As this is my first Jeep, I had them do the additional service. They made sure they did the brake system flush for $129.95, but guess they didn't think that Jeep's requirement to change out the cabin filters was necessary. I will no longer take my Jeep there for servicing due to this type of business practice. Oh, and the fact that they don't do a complimentary wash and vacuum of the vehicles like most other dealers is another negative as well. They don't give a crap about you as a customer, you're just another sale at the register to them. More

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Service Good, friendly service. Chris Johnson is to be commended for his desire to make sure this customer was well satisfied. Inviting environment and the co Good, friendly service. Chris Johnson is to be commended for his desire to make sure this customer was well satisfied. Inviting environment and the cookies were good. More

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Great Service Everything was done in a professional matter, and got me in and out in a timely matter. I would recommend the service department to anyone that needs Everything was done in a professional matter, and got me in and out in a timely matter. I would recommend the service department to anyone that needs service. More

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Recent service job by McClarty Daniel We have been to a multitude of dealerships in the Northwest Ark. area, but we have never been treated as nicely as the way we have been treated at M We have been to a multitude of dealerships in the Northwest Ark. area, but we have never been treated as nicely as the way we have been treated at McClarty Daniel------the entire staff simply bends over backward to please and make sure that your service is performed in a timely manner and performed to very high standards-------we could not be more pleased with our decision not only to purchase from them, but to continue this relationship well into the future and into our next purchase--------- More

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Cody Hood is the bomb.com! Cody Hood pulled up the perfect vehicle for me after just a short conversation of my needs and wants! He kept my family and budget in mind! The sales Cody Hood pulled up the perfect vehicle for me after just a short conversation of my needs and wants! He kept my family and budget in mind! The sales managers took my time into consideration and gave me a great price from the beginning. I have never had this caliber of service before in my life! Please come visit Cody Hood for your futur needs! His number is 4794267518 More

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Be more helpful and SMILE! And Call me - not just email me! The service guys don't seem to want to be there, they pass you around to each other and act like you're a bother. The service guys don't seem to want to be there, they pass you around to each other and act like you're a bother. More

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