Chris Johnson
Chris Johnson at McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville

Chris Johnson | Page 3

Servicer Advisor

McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville

2201 SE Moberly Lane
Bentonville, AR 72712

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35 Reviews
not yet
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35 Reviews

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Dealership Experience

10 mos

35 Reviews of Chris Johnson

July 01, 2018

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Employee Rating

All New Wrangler As usual, this was a very good experience. Dwayne was professional, honest and knowledgeable. We enjoy doing business with Dwayne and the entire MD c More

by Richard Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Patteson

June 26, 2018

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Great and fantastic people Because it’s good place to start up a new account with zero down and purchase a brand new vechile.its a better place to start building up credit for o More

by Mahb92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Cherry, Megan Ogden, Gary Wood

May 24, 2018

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Great deals. Purchased my third vehicle from Mclarty Daniels. First new, second time with Wes Hunniford. Great dealer, and Wes is friendly and knowledgeable about More

by Plum Crazy Hellcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wes Hunniford

December 04, 2017

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Excellent service great employee Had a great experience during our visit, stopped by to check out a car and ended up buying a new one! Mu wife loves the car and we both liked the deal More

by Damianjoseluis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dillan Ryan

Dec 07, 2017

McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded

Thank you for the review. We appreciate you taking the time to give us a positive review. We are glad you love your new car and look forward to being your dealership of choice!

October 07, 2017

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S****y service department Service department- however, I would not recommend them for service at all. The service advisors lie and call people liars. They (service departmen More

by Sbecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Service advisor and tech s****y

Dec 20, 2017

McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded

We are very sorry to see this review and apologize we did not respond sooner. We try hard to address any concerns and respond quickly. This review was missed an d apologize for that. We hope your concerns have been addressed. If you feel a resolution was not reached, please reach out to our Service Manager, Ryan Gallimore, and he will be happy to listen and address your concerns.

April 20, 2017

Dealership Rating

Overpriced Service This dealership rakes you over the coals for service costs. Many simple service tasks cost 6 times what the part itself cost. PVC valve change $159. More

by wm0312346@otc.edu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 29, 2017

McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded

We are sorry to hear that you did not have an overall positive experience at our dealership. My name Is Stephanie and I am the Dealership Engagement Manager here at the McLarty Daniel Automotive Group. Please reach out to me at 479-659-9383 and I will try my best to address your concerns.

January 29, 2017

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No attention to detail.. I bought my jeep from Mcclarty Daniel a couple years ago. They send me coupons via email for a $29 and some change oil change. When I show up there ar More

by powell5104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 07, 2017

McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded

I have forwarded this to our service manager, Ryan Gallimore, for him to follow up. Unfortunately I do not have the ability to look your information up based on the information within your review. Could you please reach out to either Ryan at 479-250-3877, or our GM, Jonathan Wichman at 479-250-3858 so they can get a resolution for you? We take customer satisfaction very seriously and want to make any situation that you feel is less than 5 stars right.

September 10, 2016

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Took to long but what dealership doesn't Bought a 15 Renegade. First of all would not recommend this vehicle! Now that said after visiting the service department 5 times in one year for repai More

by Johnson Whit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gildardo Contreras, Megan Ogden, Jonathan Wichman

August 06, 2016

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Frustrating service department First truck was a lemon. Spent 2 of 4 weeks in service. They didn't fix problems and wouldn't listen. Finally made them buy back the truck or envoke More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Richard Lubera, Megan Ogden, Elizabeth Shults, Curtis Ware, Rob Whittaker

Aug 23, 2016

McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded

Matt, we’re sorry to hear that you feel this way about your experience. We really did do everything in our power to fix the issues you experienced with your first truck, up to and including buying you out of it to prevent you from going through any long buyback processes. That whole process averages 3-4 months and we knew how important your truck is to you, which is why we handled it immediately in-house. At the end of the day, unfortunately we don’t manufacture these vehicles, we sell and service them, and try to do so in a way that leaves every customer happy with us and their new car. We do our best, and we’re sad to hear that going above and beyond for you in this issue somehow lost your business.

June 28, 2016

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The famous McLarty "Oh, we forgot to tell you..." When I called to schedule the 20k mile maintenance on my Jeep Renegade, I asked what the service would require and was told it would just be an oil ch More

by Unhappy Renegade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 06, 2016

McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded

Hi Chris, We are terribly sorry that you had this experience. We work hard to provide top-notch service and would love the opportunity to improve your perception. Our Service Manager Ryan Gallimore would love the chance to visit with you about this situation and see if we can't turn this around. His phone number is 479-250-3877.