Chris Johnson
Chris Johnson at Landers Toyota NWA

Chris Johnson | Page 18

Service

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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322 Reviews
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322 Reviews

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322 Reviews of Chris Johnson

January 09, 2022

Dealership Rating
Employee Rating

Craig Dye made our purchase extremely professionally pleasant and smooth. Brandon Holman our sales mgr was very good to work with even through the related maintenance towards certifying the vehicle was More

by RCBEEMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Holman , Johnny Guiterez, Marty May, Seth Snyder, Craig Dye

Jan 12, 2022

Landers Toyota NWA responded

Thank you for sharing your experience! We're glad our teams could provide a good overall experience, and we appreciate working with you. If there is anything else we can help with, give us a call!

January 07, 2022

Dealership Rating
Employee Rating

Customer service was not good at my last visit… I will find another Toyota dealership for my service in the future More

by Williameilers10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Johnny Guiterez

Jan 07, 2022

Landers Toyota NWA responded

I am sorry to hear about the poor experience, William, and would love to get some information regarding the visit with us. I can be reached at shawn.wells@landerscorp.com or at 479-845-5262 and would like to see if a) I can help and b) what we need to work on in order to ensure that we exceed our guests' expectations.

January 05, 2022

Dealership Rating
Employee Rating

Communication issues -did not tell me they had removed the dog crates and left them loose More

by basikes
Customer Service
Friendliness
Price
Recommend Dealer
No
Jan 06, 2022

Landers Toyota NWA responded

Thank you for the feedback. While we're glad our team's friendliness was great, we're concerned to hear how you feel the rest of your experience went. We appreciate you reaching out so we can continue to improve. Please don't hesitate to give us a call if you'd like to discuss your situation further. Thank you!

January 05, 2022

Dealership Rating
Employee Rating

Great service. Very well organized and great communication. Vehicle service was completed on time as promised More

by GRAY_RIDER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Shawn Wells , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Seth Snyder, Taylor Trailor

Jan 05, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad our team could provide great communication and overall service. If there is anything else we can help with, let us know!

Jan 05, 2022

GRAY_RIDER62 responded

Landers is a great dealership for service after purchase. Thank you for the good work and good customer experience.

Jan 05, 2022

GRAY_RIDER62 responded

Landers is a great dealership for service after purchase. Thank you for the good work and good customer experience.

December 29, 2021

Dealership Rating
Employee Rating

Everything is perfect, the attendence and service really helped with are thoughts of the lights. More

by EVELYNROSADO908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Shawn Wells , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Seth Snyder, Taylor Trailor

Jan 04, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're thrilled our team could provide you with the perfect service! If there is anything else we can help with, let us know.

December 26, 2021

Dealership Rating
Employee Rating

Landers always takes care of me well! They are honest and always shoot me straight! More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad our team could take care of you and your Toyota. We'll see you in the shop next time!

December 25, 2021

Dealership Rating
Employee Rating

Thee service people were polite and very honest in what they sold you. If your vehicle didn't need it, like tire's for example, they would let you know that the tread depth had plenty of life left. More

by c4batt71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate the feedback, and we're glad our team can keep you up-to-date on your Toyota's maintenance. If there is anything else we can help with, give us a call!

December 22, 2021

Dealership Rating
Employee Rating

I have been serviced by this dealership since 2007 when we bought a Corolla CE key under the lifetime warranty. We still have it today and they still honor the warranty even though the business has changed More

by TIMERIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Shawn Wells , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Seth Snyder, Taylor Trailor, Especially Pat out in the bay

Dec 23, 2021

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We greatly appreciate you taking the time to leave an awesome review and give our service team a shoutout. We're glad our team could honor the lifetime warranty and provide top-notch service. Thank you again for recommending our team!

December 20, 2021

Dealership Rating
Employee Rating

Staff was polite and professional. Service writer did not complete my request. Picked up the car and had it serviced at another shop. More

by cmr541290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2021

Landers Toyota NWA responded

Thank you for sharing your experience. We're concerned to hear how your experience ended though, and we'd like to learn more. If you'd like to discuss this with a member of our team, please give us a call or send us a private message. Thank you for the feedback!

December 16, 2021

Dealership Rating
Employee Rating

From tires to oil changes to spark plugs, they have done it all for us and have done a great job. I appreciate their honesty and would definitely recommend their services. More

by Josiah Dodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills

Dec 23, 2021

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you recommending our team, and we're glad they could provide you with a great overall experience. If there is anything else we can help with, let us know!

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