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Chris Johnson
322 Reviews
322 Reviews of Chris Johnson
Verified Customer
August 21, 2022
Do not buy the prepaid service from Toyota. They don’t do as good of job and only oil changes and tire rotations are covered. This service team is prolonging other things needed in my car becau They don’t do as good of job and only oil changes and tire rotations are covered. This service team is prolonging other things needed in my car because it isn’t covered yet. While they are friendly - probably better to go to another mechanic. More
by WF410
Other Employees Tagged: Josh Murrah, Shawn Wells , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Seth Snyder
August 19, 2022
Just wanted to thank both Mark Daniels and Chris Johnson for going beyond expectations to accommodate my needs. When making my appt, Mark first tried to see if it could be a quick fix by attempting to unsti for going beyond expectations to accommodate my needs. When making my appt, Mark first tried to see if it could be a quick fix by attempting to unstick the 3rd row seat in my vehicle. Unfortunately, the seat was stubborn and wouldn't budge. When I came in for my appt, Chris too, tried to see how to fix my seat problem. After a few attempts, Chris took my car into the shop to get a mechanic's assistance. Final outcome, Chris said the seat had to be sawed off. I had already resolved that all I want at this point is to get the seat out and keep it out if need be. Got the car home and husband couldn't get the seat removed. After several attempts of tugging and shoving etc. he was able to get the seat to finally 'slide'. After much manipulation he was able to flip the seat 'up' and finally 'out'. It is now working the way it should. Just wanted to give a big thanks for all the extra effort of both Mark and Chris and especially the diligence and special attention Chris gave to find a resolution to the seat issue. (by the way - my husband is not for hire...he's already retired...just joking) More
by loisrsimon
Other Employees Tagged: Mark Daniels
August 11, 2022
They have a pleasant staff that are willing to help. Sometimes you have to wait, but that’s typical anywhere. Sometimes you have to wait, but that’s typical anywhere. More
by ajb320
Other Employees Tagged: Josh Murrah, Shawn Wells , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler, Seth Snyder
August 08, 2022
On my last visit, I asked them to check on a camber adjustment bolt. My Highlander was still under warranty. I had another service facility perform an alignment and they told me they couldn't complet adjustment bolt. My Highlander was still under warranty. I had another service facility perform an alignment and they told me they couldn't completely align my vehicle because the camber adjustment bolt was "defective". I took it to Landers Toyota to have them check this since it was still under warranty. They found nothing wrong except the alignment was off. They realigned my Highlander properly and did not charge me for it because of the incorrect information I had been given. Lesson learned, go to Landers the first time. More
by owenw
