Chris Johnston
Chris Johnston at Woburn Toyota

Chris Johnston

Fixed Ops Director

Woburn Toyota

394 Washington St
Woburn, MA 01801

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rated
2 Reviews

Dealership Experience

19 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

not yet
rated

2 Reviews

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2 Reviews of Chris Johnston

December 08, 2025

Dealership Rating
Employee Rating

The service department is terrible and the manager does not seem to care. If they continue with the below standards in the service department. They dealership may not survive the Down economy More

by James.LeBlancitpro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2025

Woburn Toyota responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you, James.

August 11, 2025

Dealership Rating
Employee Rating

THE MOST FRUSTRATING CAR BUYING EXPERIENCE I’VE EVER HAD I feel obligated to warn anyone thinking of buying here: once they get your money, you’re completely on your own. I purchased a brand-new vehi More

by antonio junior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: maria mendes

Aug 14, 2025

Woburn Toyota responded

Thank you, Antonio, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Aug 14, 2025

antonio junior responded

Be careful, folks, it's just a ridiculous automated message. They're not interested in helping you solve your problem, no matter if you bought a brand new car for $70,000 from them. The only thing you can be sure of is that you'll be treated badly. And you can say, “I'll talk to the manager,” ha ha ha ha ha. These are the worst ones there. They treat you like a dog. You're simply not important to them, so they just chase you away. BEWARE OF THIS STORE. AVOID IT TO AVOID PROBLEMS.

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