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Crystel Reeves

Overview Reviews (1) Inventory (215)

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Crystel Reeves

Service BDC

Woburn Toyota

394 Washington St
Woburn, MA 01801

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1 Review

Overview Reviews (1) Inventory (215)

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1 Review

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1 Review of Crystel Reeves

December 08, 2025

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The service department is terrible and the manager does not seem to care. If they continue with the below standards in the service department. They dealership may not survive the Down economy not seem to care. If they continue with the below standards in the service department. They dealership may not survive the Down economy More

by James.LeBlancitpro

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Ken Mello, Matt Arsenault, Michael Psomos, Thomas Colpits, David Cunha, Chris Johnston

Dec 11, 2025 -

Woburn Toyota responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you, James.

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