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Chris Kailer
697 Reviews
697 Reviews
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697 Reviews of Chris Kailer
September 28, 2018
Friendly anf fast Service was very fast and people were friendly. Very convenient when no appointment is needed for oil change. Had a flat tire once and they repaired i Service was very fast and people were friendly. Very convenient when no appointment is needed for oil change. Had a flat tire once and they repaired it really fast. More
by Jolita
Verified CustomerOther Employees Tagged: Ted Jurick, Matt Fondren , Charlotte Guinta, Denise Manikouras
September 21, 2018
efficient, comfortable during waiting, service people nice service people are nice and helpful. comfortable waiting area: sofa, coffee, drink water, tea, WIFI... efficient service. convenient to make an appoin service people are nice and helpful. comfortable waiting area: sofa, coffee, drink water, tea, WIFI... efficient service. convenient to make an appointment. will recommend that to friends. More
by xxdeng
Other Employees Tagged: Ted Jurick, Matt Fondren , Charlotte Guinta
September 21, 2018
Excellent, as usual We drive Acuras because they are reliable, comfortable and technologically advanced. And, we trust Joe Ruzza Scura Service to maintain our cars. The We drive Acuras because they are reliable, comfortable and technologically advanced. And, we trust Joe Ruzza Scura Service to maintain our cars. The staff and technicians are attentive and thorough, and the department is very accommodating. More
by Acuraphile
Other Employees Tagged: Ted Jurick, Matt Fondren , Charlotte Guinta, Denise Manikouras
September 19, 2018
Outstanding service Joe Rizza Acura is a customer service oriented company. I have used their service department three times and I am extremely impressed at the level of Joe Rizza Acura is a customer service oriented company. I have used their service department three times and I am extremely impressed at the level of attention they give me. Great job Joe Rizza keep it up. More
by B Will
September 18, 2018
Great Service Dropped my car without an appointment. The service writer Chris took care of me without hesitation. Everyone in the service department is top notch fr Dropped my car without an appointment. The service writer Chris took care of me without hesitation. Everyone in the service department is top notch from the service manager. Ted as well as Matt and Charlotte. They are the reason we own 2 Acura cars. More
by KMESCALL
Other Employees Tagged: Ted Jurick, Matt Fondren , Charlotte Guinta, Denise Manikouras
September 12, 2018
Wonderful service for a long time. I have bringing my Acura to this location for a long time. I have always had great, wonderful experience with friendly, nice, polite and always smili I have bringing my Acura to this location for a long time. I have always had great, wonderful experience with friendly, nice, polite and always smiling people. Without any questions this is the best car dealer in Orland Park. More
by jparzuch
Other Employees Tagged: Bob Caputo, Ted Jurick, Matt Fondren , Charlotte Guinta
September 11, 2018
Above and beyond I bought a 2016 MDX from Rizza Acura in Orland Park, IL. I worked with Alyssa as my sales associate and she went above and beyond what was required o I bought a 2016 MDX from Rizza Acura in Orland Park, IL. I worked with Alyssa as my sales associate and she went above and beyond what was required of her! I live in Indiana and the BMV made a mistake that Alyssa helped me correct by driving to Indiana to meet me so I didn't have to drive all the way back up to the dealership in Orland (that I just left). I greatly appreciate the gentleman in the finance department as well...he was very eager to help me purchase this car as I was excited to buy it. Teri in the office was of great assistance as well in correcting the Indiana BMV mistake. Thanks again! Love my MDX More
by rose_kennedy
Other Employees Tagged: Alyssa and Teri
September 07, 2018
Great service I had to have new tires & brakes.I was offered a loaner. The service staff is always helpful and knowledgeable about my car. I will always bring my ca I had to have new tires & brakes.I was offered a loaner. The service staff is always helpful and knowledgeable about my car. I will always bring my car here for service. More
by jlj0126
September 05, 2018
"6 P's . Proper planning prevents piss poor production " Everybody was very friendly , professional, and knowledgeable . I was in and out , within one hour & 10 minutes . Chris went over everything with me b Everybody was very friendly , professional, and knowledgeable . I was in and out , within one hour & 10 minutes . Chris went over everything with me based on their findings of their multi-check system that they use . I was in for my vehicle's first oil change , tire rotation , etc. The few unanswered questions that I had , were answered immediately . My vehicle was washed before it was returned to me .I greatly appreciate this service department because they care about me as a customer....and it shows . More
by TP6207
September 04, 2018
oil change all service ppl are great- very accommodating and knowledgeable- Ive been going there for years and have never have had a negative experience. If the all service ppl are great- very accommodating and knowledgeable- Ive been going there for years and have never have had a negative experience. If there are any issues, they have always made good on them. More
by cargirl
Other Employees Tagged: Matt Fondren , Charlotte Guinta
