Chris Kailer | Page 67

Awesome!!! Great service team at Joe Rizza Acura, Went in for a-service and that"s exactly what I received. Can"t say enough about those guys at Joe Rizza Acura. Great service team at Joe Rizza Acura, Went in for a-service and that"s exactly what I received. Can"t say enough about those guys at Joe Rizza Acura. More

by GERARDDCHGO Verified Customer Verified Customer

Report | Print

Service The Joe Rizza team really goes out of their way to make sure you are completely satisfied. If there are still issues they will fix the problem. They w The Joe Rizza team really goes out of their way to make sure you are completely satisfied. If there are still issues they will fix the problem. They want to make sure that you are happy when you leave. More

by mnicole79 Verified Customer Verified Customer

Report | Print

best dealership around the staff at joe rizza is wonderful to work with--any problem i have had they have solved quickly--they have always been so helpful getting me exactly the staff at joe rizza is wonderful to work with--any problem i have had they have solved quickly--they have always been so helpful getting me exactly what i need--this is the only service department i have used and the only one i will use More

by PEDANCELADY Verified Customer Verified Customer

Report | Print

Service Excellence Joe Rizza Acura’s Service Department is number one in my book. I’ve been using their services for over 18 years now and have never had any problems at Joe Rizza Acura’s Service Department is number one in my book. I’ve been using their services for over 18 years now and have never had any problems at all. They’re quick and fair; they never push any service that isn’t called for by time or mileage. Great job! More

by Jimmy, Tinley Park Verified Customer Verified Customer

Report | Print

Great Service and Staff Quick service. Friendly staff. Good pricing. They provided me with the 'report card' of my vehicle and made suggestions as to what needed to be ta Quick service. Friendly staff. Good pricing. They provided me with the 'report card' of my vehicle and made suggestions as to what needed to be taken care of. I appreciate that they did not attempt to pressure me into purchasing other services. More

by NBTMBM Verified Customer Verified Customer

Report | Print

Quality and service done right. My experience with the service department at Joe Rizza Acura was met with both professionalism and kindness from the staff. My car was towed their lat My experience with the service department at Joe Rizza Acura was met with both professionalism and kindness from the staff. My car was towed their late in the afternoon for a broken ball joint and drive axle and the work was done the next day. More

Report | Print

Sales staff I have purchased two cars from your Acura dealership in Orland Park and the sales lady was Debise Maniakouras. Not only was she kind and considerate I have purchased two cars from your Acura dealership in Orland Park and the sales lady was Debise Maniakouras. Not only was she kind and considerate of my needs, she was knowledgeable of the automobiles. I make it a point to see her when I come in for service. In fact, I have alerted her to the fact that I will be in the market for another Acura within a matter of months. I have also referred friends to ask for her when purchasing a car at your dealership. You have a jewel on your staff. More

Report | Print

Excellent service! Excellent service, very polite and helpfull to customers. Convenient waiting room. Very good selection of accessories in the parts department. Also I Excellent service, very polite and helpfull to customers. Convenient waiting room. Very good selection of accessories in the parts department. Also I have used the loaner service. More

Report | Print

Phenomenal Service!!! I had a great experience at Joe Rizza Acura the moment I pulled my vehicle into the service drive. I've been to two other Acura dealerships (Muller's I had a great experience at Joe Rizza Acura the moment I pulled my vehicle into the service drive. I've been to two other Acura dealerships (Muller's Woodfield Acura and McGrath Acura of Westmont) and they don't come close to the kind of service that is provided at Joe Rizza Acura. The customer service is phenomenal. Big thanks to Chris, one of their service advisers, and Jason, one of their mechanics! Jason stayed late to work on my car and took the time to explain and show me things on my Acura that I had questions about. Chris, took the time to explain options and was very patient with me. I'll definitely continue to get my vehicle serviced at Joe Rizza Acura. More

Report | Print

there service department are full of crooks. My wife took our acura to Midas to get a tune up. the car is 15 years old we bought used a year ago and it needed a tune up. Midas ran a diagnostic o My wife took our acura to Midas to get a tune up. the car is 15 years old we bought used a year ago and it needed a tune up. Midas ran a diagnostic on the car and found it need parts which we had fixed at a cost pf near $700. It also had an engine light on but they said we would have to take it to a dealer because there was also a recall on the modeal of acura. So we did just that. they Joe Rizza acura said they would have to run another diagnostic on the car because they wouldn;t take Midas word for it and chare me $130. when the got done they said we had to get the same part changed that Midaz again for $792 + Tax. I know that is how a dealer makes his money is on serviceing cars ar by cheating the car owners? Then we were told the recall had expired. What is going on your service department? Chris Kailer is the man she was dealing with. More

Report | Print