Chris Lam

I purchased a Certified Pre-Owned Audi e-tron from Audi Atlanta on 2/14 and didn’t officially take delivery until 2/19 due to the vehicle having to be inspected and reconditioned. Honestly, I regret the pu Atlanta on 2/14 and didn’t officially take delivery until 2/19 due to the vehicle having to be inspected and reconditioned. Honestly, I regret the purchase entirely. Over the years, I’ve owned five Audi vehicles and currently still own two, so I’m very familiar with the brand, but this has been by far the worst dealership experience I’ve ever had. Everything is great when you’re buying the car, but the moment something goes wrong, the entire attitude shifts and level of service changed. Right after getting the vehicle, I noticed issues with the electric motors and the suspension. I immediately contacted the dealership to have it looked at, but they blew me off for several days before finally getting me in. When I brought the car in on 3/2, they confirmed there were problems. The vehicle ended up needing a major repair, an electric motor replacement. They also acknowledged the suspension noise and claimed they fixed it as well. They kept my car for 24 days, and I didn’t get it back until 3/26. They did provide me with a loaner vehicle after i almost had to beg for it, but it was not an EV. With today’s economy, I ended up spending a significant amount of money on gas, something I would not have had to do if I had been given a comparable electric vehicle. On top of that, I still had to make a car payment on a vehicle I only had in my possession for a few days. Unfortunately, the suspension noise is STILL there, despite them saying they replaced multiple parts and test drove it several times to ensure it was resolved. I called them the very next day and now have to bring it back again. This has been a huge inconvenience. At this point, they have had my vehicle longer than I have. Extremely disappointing experience from a dealership I expected much better from. They made sure the car looked perfect cosmetically, but clearly failed to properly inspect it mechanically before selling it to me. More

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Chris was great and had no issue helping me through an out of state deal. out of state deal. More

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I had an amazing experience at Audi. I walked in with a dream and drove out with it as my reality. Chris Lam was exceptional in helping me choose the perfect car to fit my needs. He pati I walked in with a dream and drove out with it as my reality. Chris Lam was exceptional in helping me choose the perfect car to fit my needs. He patiently guided me through test drives of several models and ensured everything was handled smoothly and efficiently. Lee Andreica worked hard to secure the best possible deal, always focused on making sure I was satisfied, and he truly delivered. I’ll always cherish this moment—my first Audi! A big thank you to Chris and Lee for making it all happen! More

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When I tell you we felt like MVPs or VVIPs, I am telling you the truth. Chris made sure we knew every detail and working of the car before we left. He knows the car very well. The paperwork was a breeze and you the truth. Chris made sure we knew every detail and working of the car before we left. He knows the car very well. The paperwork was a breeze and they were checking in everywhere we walked. Everyone was congratulating us as if we won the lotto, well it felt like we did the way Chris made sure every experience was personalized, we weren’t just another number. More

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I got so lucky getting Fiorella to help me in finding my dream car! She was extremely pleasant to work with as well as helpful and quick to respond throughout the whole process! Buying a car can be very str dream car! She was extremely pleasant to work with as well as helpful and quick to respond throughout the whole process! Buying a car can be very stressful but not with Fiorella! I highly recommend you ask for her at Audi of Atlanta!! 10/10 More

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This was the easiest car-buying experience ever. Chris was excellent and patient in dealing with my overly dramatic antics and busy schedule. He found me the perfect car that I'm excited to drive. B Chris was excellent and patient in dealing with my overly dramatic antics and busy schedule. He found me the perfect car that I'm excited to drive. But needless to say, Audi Atlanta has gained a long life customer. More

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Chris and everyone at Audi Atlanta were amazing to work with! Every aspect of the process was detailed and efficient…from videos and texts of the car before my appointment, to quick and easy finance, and e with! Every aspect of the process was detailed and efficient…from videos and texts of the car before my appointment, to quick and easy finance, and even the MyAudi app installation. More

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Fantastic Dealership! Honest,Friendly, Service orientated and our salesman Edward was the Best and the Sales Manager Jalen could not have been nicer. From the receptionist Honest,Friendly, Service orientated and our salesman Edward was the Best and the Sales Manager Jalen could not have been nicer. From the receptionist when you walk in to the service people who worked on my Audi and Edward who sold me the Mercedes, I highly recommend this Audi dealer. More

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Awesome customer service! Chris, Quintin and Gerry were terrific to work with! Highly recommend them! Chris, Quintin and Gerry were terrific to work with! Highly recommend them! More

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Large, nice amenities, and a friendly relaxed atmosphere. Exactly all that you’d hope for. Exactly all that you’d hope for. More

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