Chris Lawrentz
Chris Lawrentz at Montrose Ford

Chris Lawrentz

Sales Manager

Montrose Ford

3960 Medina Rd
Fairlawn , OH 44333

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4.4
11 Reviews
4.4

11 Reviews

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11 Reviews of Chris Lawrentz

January 03, 2026

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Employee Rating

Sales Manager could be more professional , was little rude during the sale, other than that Its okay. More

by sunny.duggineni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2026

Montrose Ford responded

Sunny, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. And remember, you’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

December 31, 2025

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Employee Rating

I had a great experience with Montrose Ford. The process was incredibly smooth, communication was excellent, and I absolutely love my new F-150. Everything was handled efficiently and profession More

by MATTHEW.A.WARE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Russell, Matthew Mills, Miguel Rosado , Ken Ware

Dec 31, 2025

Montrose Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

December 09, 2025

Dealership Rating
Employee Rating

John did a great job made car buying fun again. Very good personality well informed about the products that you sell give him a 10. It's hard to find people like john who enjoy doing there job take More

by tmig200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Mills , john Nageotte and jessica for paperwork give john 5 stars

Dec 09, 2025

Montrose Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

December 03, 2025

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Employee Rating

KIND AND CURTIUOS STAFF SERVICE IS FAST AND FRIENDLY THE BUSINESS IS CLEAN AND QUICK More

by mtober
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Montrose Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Ford to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

November 24, 2025

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Employee Rating

Always great service and quality technicians. Very dependable and trustworthy. I will be back for my regular maintenance. More

by WSUTTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Montrose Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Ford. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

October 28, 2025

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Employee Rating

They came to my home to complete an oil change, the service was fantastic. Cant recommend it enough. More

by BIZ.STRINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Montrose Ford responded

Thanks for sharing about your experience with Montrose Ford. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

October 17, 2025

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Employee Rating

Service was excellent. The team kept me well-informed, and I was very happy with the repair. More

by jeffrey.ferenczy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Montrose Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

October 11, 2025

Dealership Rating
Employee Rating

They were very kind and courteous, work was excellent- took care of all insurance processing. More

by dldenunzio1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Montrose Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

October 09, 2025

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Employee Rating

Great people, great service. ... Highly recommend everyone here, very nice to work with! Will be back! More

by lr0506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Montrose Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Ford. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

October 07, 2025

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Employee Rating

It is ridiculous that this service (of programming the car computer that a new battery has been installed) is even required. More

by GSHARP88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Montrose Ford responded

Thank you for choosing Montrose Ford. We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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