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Chris Lee
129 Reviews
Chris was born in Edenton, North Carolina and has been living in Atlanta since 1988. He joined Audi Atlanta in 2003. As a senior member of our Service Department, Chris uses his many years of expert experience to advise our clients and provide them with the proper amount of attention and efficiency that they deserve. Chris is married to his high-school sweetheart, and together they have three beautiful children. He is a die-hard college football fan and enthusiastically supports the Georgia Bulldogs. Chris' favorite car is a 1967 Mustang Shelby GT 500; however, he does have a special place in his heart for the 1994 Honda Civic.
Read moreDealership Experience
23 yrs, 3 mos
Specialties & Trainings
WAS ONE OF THE ORIGINAL MEMBERS OF OUTKAST
WU TANG SHAOLIN KUNG FU
129 Reviews of Chris Lee
September 25, 2018
Not customer centric When I arrived, none of the service consultants seemed interested in assisting me so I stood waiting while everyone did other things. Finally someone When I arrived, none of the service consultants seemed interested in assisting me so I stood waiting while everyone did other things. Finally someone helped me but kept stopping to talk to other service individuals who seemed uncertain of how to help their customers. From there the service was fine but when I checked, the consultant mentioned in passing some additional service as an option but had already checked me out and told me to call if interested. When I looked at my paperwork that evening, it was a recommended tire rotation and it said I declined it when it wasn’t even discussed with me. I’ve never called and left messages the past two days and can’t get anyone to call me back. Very poor service. I expect more when I buy a $60k car. More
by MSCHUER
Verified CustomerOther Employees Tagged: Not sure who assisted
September 25, 2018
Quick & easy Great to get attention as soon as I entered the service area. Check-in was quick and I was soon out waiting for my Uber. Got a text when it was ready. Great to get attention as soon as I entered the service area. Check-in was quick and I was soon out waiting for my Uber. Got a text when it was ready. They made it easy! More
by denisebest.ga
September 25, 2018
ExcellANT👍🏾 Chris Lee was Great. He went above and beyond the scope of his position to assist me. He even handled an issue that I was advised could not be done on Chris Lee was Great. He went above and beyond the scope of his position to assist me. He even handled an issue that I was advised could not be done on weekends. He got it DONE same day anyways!! More
by BLOODSAW80
September 25, 2018
Service Check I came in without an appointment and I was seen immediately and my vehicle was taken care of in relatively short order, including a recommendation to I came in without an appointment and I was seen immediately and my vehicle was taken care of in relatively short order, including a recommendation to rotate the tires. More
by ANDY53
September 25, 2018
Very pleased with the ongoing communication and service. My service agent Chris Lee was very communicative and informative and the Loaner car manager was very helpful. Once its was fully authorized it was d My service agent Chris Lee was very communicative and informative and the Loaner car manager was very helpful. Once its was fully authorized it was done quickly and my car was returned well cleaned and detailed. More
by SCADRANEL
September 24, 2018
Cool place to be I was able to have my Car serviced and out in an hour and a half. The environment was pleasant and the Tech person answered all my questions and conce I was able to have my Car serviced and out in an hour and a half. The environment was pleasant and the Tech person answered all my questions and concern. More
by DEMODANDY
September 22, 2018
Excellent Experience I recently took my Audi A3 in for its 35K service and felt that Audi Atlanta really appreciates my business. Chris offered complimentary coffee and wa I recently took my Audi A3 in for its 35K service and felt that Audi Atlanta really appreciates my business. Chris offered complimentary coffee and water and even set up a Lyft to work so I didn't have to stay at the dealer throughout the entire appointment. Overall, great customer service! More
by Joe
September 21, 2018
!0,000 mile service Chris is very professional as always. Love my S3! We've bought 10 cars from JIm Ellis. Everyone has been professional and fair. Our current sales pers Chris is very professional as always. Love my S3! We've bought 10 cars from JIm Ellis. Everyone has been professional and fair. Our current sales person, Jorge Galvez has become a friend. More
by GDSELTZER
September 21, 2018
our experience was excellent in every way. we had a great service experience and were able to have the technician help us better understand all the many options available with our new Audi. we had a great service experience and were able to have the technician help us better understand all the many options available with our new Audi. More
by gcamp1
September 21, 2018
Check engine light Chris Lee was very patient as we first made, then cancelled, then rescheduled this appointment because the check engine light of my A6 periodically wo Chris Lee was very patient as we first made, then cancelled, then rescheduled this appointment because the check engine light of my A6 periodically would illuminate and then stop. My appointment was smooth, the service (replacing a sensor) was quicker than expected, and Chris' follow up was excellent. More
by JLNGA
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